Workingperson sells work apparel, footwear, and gear for tradespeople and outdoor workers. This page aggregates verified customer reviews to help you evaluate whether the store meets your expectations for product quality, shipping speed, and customer service.
Workingperson Reviews
2.1
19 reviews
What Shoppers Say About Workingperson
Created with AI, based on recent reviews
Workingperson has a low average rating of 2.1 out of 5 based on 19 customer reviews, with the majority of shoppers reporting serious fulfillment and service issues. The dominant complaints center on extended shipping delays (often one month or longer), incorrect items being sent, customer service misrepresenting delivery timelines, and items listed as in stock that are actually unavailable. Customers also report problems with the returns process, including slow exchanges, poor product condition upon arrival, and reluctance to cover return shipping costs. Several reviewers mention damaged goods and characterize the overall operation as disorganized and unreliable.
A smaller portion of reviewers gave positive ratings, though the provided feedback does not detail what those customers appreciated. Given the pattern of fulfillment failures and customer service breakdowns documented in recent reviews, shoppers consistently advise purchasing from competitors instead, with some noting they are discarding merchandise rather than endure the return process or simply avoiding the store entirely going forward.
Customer Reviews (19)
Sorted by: Most recentJennifer W.Feb 22, 2019
Stay away from ordering here. I placed an order for some rain gear ten weeks ago and have tried every method to get a response: emails, texts, their online form, and calling. The phone just says the line is busy. I wanted to cancel weeks ago since nothing has arrived, but I haven't gotten a single response back. How do you run a business where customers can't reach you at all?
Thomas K.Jan 31, 2019
Unlike a lot of other reviews I've seen about shipping delays, that wasn't my issue. I'm giving two stars instead of one because my problem was different. They charged me 10.4% in sales tax when my actual rate should have been 8.4%. I sent them two separate customer service messages pointing out the error and even directed them to the state tax department website to verify the correct rate. I provided my contact info too, but I never heard anything back. Not a word. The dollar amount wasn't huge, but why should anyone overpay their taxes? I ended up having to call my credit card company to fix it myself. It's pretty frustrating that I had to escalate it that far when it would've been easy for them to correct it internally if they'd just responded.
Jason H.Sep 26, 2018
Ordered some clothes three weeks before I had to be at a work site, but nothing ever shipped. Are all these items actually back ordered? I only received one shirt out of my order and had to cancel the rest. I'm keeping an eye on my credit card to make sure there are no surprise charges coming through.
George V.Oct 6, 2015
Got two pairs of Wrangler work pants and a pair of Chippewa boots. The pants came in two days but the boots took over two weeks. It's pretty typical for orders to arrive in two shipments here, but everything showed up without any problems, so I'll definitely be ordering again.
David P.Oct 6, 2015
I won't be using Working Person store again. I ordered work shoes that came in after two weeks but were one size too small. I sent them back immediately. Then I waited nine to twelve weeks, sent five or six emails, got plenty of apologies and promises that never came through before finally getting the correct size. This company disappointed me way more than I expected, and they didn't seem to care much when I told them how unhappy I was.
Christina D.Oct 6, 2015
The level of customer service from Working Person.com was truly exceptional. Their team was attentive and caring throughout my experience. I'm thankful for the treatment they gave me.
Rachel B.Oct 6, 2015
I've never experienced customer service quite like Working Person.com delivered. They were incredibly helpful and thoughtful throughout the whole process. I'm really grateful for how they took care of me.
James O.Oct 6, 2015
Ordered boots and a winter hat for work and was impressed with the selection as always. The hat arrived pretty fast, but the boots took two weeks. When I emailed about it, they got back to me right away and let me know the boots were on back order. I chose a second option and had them within days with the same discount. Really happy with how they handled it! My only feedback would be to let customers know up front when something's going to be delayed. That said, this is my sixth order and I plan to keep shopping with them.
Michael R.Oct 6, 2015
Great experience ordering boots and a work hat. The variety is fantastic, and the hat showed up quickly. The boots were on back order, but when I contacted them they responded immediately and helped me pick a different pair that arrived within days at the same discount. Really solid service! My only suggestion would be to notify customers upfront when items get placed on back order. This is my sixth purchase and I'm definitely coming back.
Workingperson Review FAQ
What is Workingperson's average customer rating?
Workingperson is rated 2.1 out of 5 stars based on 19 customer reviews collected by RetailCoupons.com. Approximately 68 percent of reviews are one star, 5 percent are two stars, 5 percent are four stars, and 21 percent are five stars.
What do customers complain about most?
The most frequent complaints involve shipping delays lasting several weeks or longer, receiving incorrect items, customer service representatives giving inaccurate delivery estimates, items listed as available that turn out to be out of stock, slow or unresolved returns and exchanges, and poor product condition (scuffed or damaged goods) upon arrival.
Do customers recommend shopping at Workingperson?
Recent reviewers consistently advise against shopping at Workingperson, with several explicitly recommending customers purchase from competitors instead, even at higher prices. Multiple reviewers state they will not return to the store.
How are Workingperson reviews collected?
RetailCoupons.com collects reviews directly from customers who have made purchases. Review ratings and text are published as submitted, and data is updated regularly to reflect the latest customer experiences.
Should I write a review for Workingperson?
Yes. If you have purchased from Workingperson, sharing your honest experience helps other shoppers make informed decisions. Reviews of any rating (one to five stars) are valuable and can be submitted through RetailCoupons.com.