xeroshoes.com Reviews
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4.4 / 5
Average user rating
1784
Total reviews
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xeroshoes.com Reviews
Read real experiences from customers of xeroshoes.com.
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Laurie
April 2, 2026
Xero-Tech waterproofing doesn't work
I bought from the Australia store. I really like the Mid-Trail boots they fit well, are very comfortable to walk about in, and have generally held up well (a minor area of separation on toe box but a bit of glue will fix that). I use them for general use around a Lifestyle property we have here in NZ.My disappointment is the ‘waterproof’ aspect. I’m in my 4th month of wearing them and if it rains anymore than a shower I always wear gumboots so haven’t really tested this aspect. A few days ago I went for a 25 minute walk with a pony in rehab across several paddocks. The grass length varied up to circa 6/7” and it had rained in preceding days so the paddocks were wet. I also had gaiters on. The boots didn’t hold up at all well, my socks/feet were wet when I got back to the house. I looked back through the boot description and checked the boots to see that I had been sent the WP model (which the label confirms). It occurred to me to write and ask if you’ve had any quality control issues at manufacturing source which could account for my experience? I’m not sure if ‘Xerotex’ is the actual fabric or a spray on technology etc…? Whichever it is my experience is that it doesn’t work.I really feel that they should perform far far better in wet conditions. That said I will continue to wear them on dry days however if I buy another pair I would stick with the non WP model.
Andromeda
March 29, 2026
Mesa Trail II shoes are Amazing!
I bought the Mesa Trail II shoes. They are the most amazing, hard-wearing and comfortable shoes I have bought for the outdoors. I have walked in different stoney mountain terrains, including volcanic and malpaís with no damage to the shoe. I have used them for running on wet sand and they are perfect and surprisingly waterproof. I love these shoes so much I even use them for everyday wear! The company send lovely emails of gratitude for buying their products.
Rollo Tomasi
March 24, 2026
Dishonest company, not real barefoot shoes
They promised a 15% discount code in exchange for subscribing to their newsletter. I subscribed, they started spamming me immediately (several emails a day), but the promised code never arrived. I asked for it days ago, but they keep ignoring me ever since.As for their shoes: they are narrow and uncomfortable, they squeeze my toes and I don't have wide feet. These are NOT barefoot shoes :(
lorin taranis
March 21, 2026
Feel True Soles Collapse
It is a great shame to have to leave this review. I’ve had more than 10 pairs of Xero shoes over the last 10+ years. Unfortunately, all shoes with the Feel True sole have had the same issue - the sole collapses under the ball of the foot creating a pronounced hump in the sole. My 3 current Xeros all have this. I believe it is because of this that I developed Morton’s Neuroma. The collapse happens if you use the shoe for running but is not covered by the warranty. I would advise avoiding any Xero shoe with the Feel True sole.
Luke
March 13, 2026
Waited for over 4 months to receive my…
Waited for over 4 months to receive my order. Still don't have it. They placed all blame on the shipping company, yet provided no alternative options. I even gave them the option to ship an order to a different country and use their US warehouse, yet they refused. Not customer focused at all. They point fingers, and I am still shoeless and moneyless.
Heidi Y
March 2, 2026
Zero shoe Z-trail EV Disappointment
I have owned Zero shoe Z-trail EV sandals for three months, only wearing them frequently for one month. The bottom sole seems to grip enough, but the front of heel area is already wearing down. Also, I really dislike the strapping system. It is much slower and awkward to strap behind my heel than over my foot, like other sandals. And, it is difficult to adjust the straps for uneven terrain. My feet have hurt for having straps too tight, but when loosened, my feet have slid forward, with toes reaching over the front edge. These Zero shoes are quite expensive. I only bought them b/c they were on sale and would never buy them otherwise. They are barely worth the lower price I paid. I do not recommend walking in these very far.
Kate Suttle
February 18, 2026
Poor customer service
Poor customer service. AI responses that don't address the problem
Susanne
February 3, 2026
I had to return both pairs
I had to return both pairs, and it was a smooth return and I got my money refunded without any issues at all(on the contrary of what other reviewers have experienced)
Cory Lester
January 23, 2026
Warranty Denied and Serious Durability Issues
Updated: below Warranty Denied and Serious Durability IssuesI used to rave about Xero Shoes. I recommended them to friends and genuinely believed in the brand. Unfortunately, after multiple purchases, I have completely changed my opinion.I bought five pairs of Xero Shoes, and only one pair actually lasted. I also bought a pair for my son, and they fell apart in about a month. The most common failure I’ve seen is the sole separating from the shoe, which tells me they are not properly glued. I’ve also had the sides rip during normal, everyday use. These shoes simply cannot handle regular wear.I filed a warranty claim and it was denied, which was extremely disappointing. Their warranty feels intentionally limited. They will cover sole wear down to 1 mm, but they do not cover the sole separating from the upper, which is clearly a known failure point. That makes the warranty almost useless in real-world situations. They also refused to offer a reasonable discount on a replacement pair.What makes this worse is that I recommended these shoes to a buddy, and now he’s experiencing the exact same problems. I genuinely regret recommending them.For the price, this level of quality is unacceptable. These shoes are way overpriced for what they are. Ironically, I’ve had better luck with cheap shoes from Amazon. They cost far less and last much longer. Even if they don’t, replacing them is still cheaper than buying another pair of Xero Shoes.I wanted this company to succeed, but after repeated failures and a denied warranty claim, I’m done. I will not be buying from Xero Shoes again.Update:After sharing my feedback with Xero Shoes, their team followed up and made things right. They reviewed my concerns, communicated clearly, and sent me a replacement pair. I appreciate that they stood behind their product and took the time to look into the manufacturing details of my older pairs. That level of responsiveness matters.Customer service can tell you a lot about a company, and in this case they made good on their end. I respect that and wanted to update my review to reflect the positive resolution.
David
January 16, 2026
Thousands of 5 star reviews! Because the critical reviews are not published!
I have been wearing Xeroshoes for about 5 years and have bought at least 12 pairs of shoes, boots and sandals (probably more-I've lost count). This includes 4 types of boots, one of sandals, several styles of shoes and sneakers. I've seen the good and the bad in these products. I would venture to guess that I've been one of their best customers. I never left any reviews on their site until this past December. I left one 5 star review of the HFS-2 shoe which is the first running shoe that has not started falling apart prematurely. They published my review right away. I also left critical reviews of the 360 and the Prio. The 360 started out as a great shoe but the uppers began to disintegrate after a few months. I described this and included a picture of the problem. This 3 star review has not been posted. I have owned at least 3 or 4 pairs of Prio shoes and all of them have failed where the sole is cemented to the upper, near the heel. I reviewed this and included a picture in my 3 star review. This review was also not posted. Now I can see how Xeroshoes brags about all of their 5 star reviews, they simply don't allow anything else! I'm extremely disappointed with this company. I used to follow the podcasts done by the founder and was loyally buying their product for years, even though most fall apart rather quickly. This is not an honest way to do business. My 3 star rating here is generous; I still like the idea of the product but the behavior of the company is unacceptable.
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