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Join 525+ users reviewing Yami 亚米. Read verified ratings and real customer experiences on yamibuy.com before you order.
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2.2 / 5
Average user rating
525
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for yamibuy.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of yamibuy.com.
Brands may not incentivize or pay to hide reviews.
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Cecil Brooks
March 18, 2026
I love this company and its wide variety of Asian products, which are competitively and reasonably priced. My orders are delivered quickly, and the low price of $5.99 for delivery is a rare bargain. Orders are shipped for free when my purchases are $49 or more.
Val Swanson
March 11, 2026
The PEPERO STRAY KIDS product was advertised as a Stray Kids Pick, but the item I received was a standard box without any Stray Kids–themed packaging or content. This was misleading based on the listing. I contacted customer service and spoke with Jenny, who explained that the website states customers may not always receive the Stray Kids version.
Anna Greenham
February 26, 2026
Rude, unhelpful service. Zero stars. Avoid buying from them.
Lin Mark
February 17, 2026
They sent me expired items, not only one but a few of them. And their return procedure is not that easy. I won't order from them anymore
Yufeng
February 3, 2026
I ordered two items, but they never got delivered. Yami said that it was the logistic company's problem. The logistic company (GOFO) said that it was Yami's problem. I WILL NOT ORDER FROM YAMI EVER AGAIN.
Angel Jenkins
January 18, 2026
They sell expired or close to expired asian groceries. The customer service is unhelpful. Half my order arrived expired, they refused to replace. Many things only had 2 days to expiring and we're dried fruit. I will never support this business again.There were 3 things which had at least 6 months before. These items were good and yummy.
Tianyu Zhang
January 9, 2026
I didn't even want to give a single star. The package was sent to the wrong state. I contacted the customer service, but they actually asked me to contact them again after 5 days to request a return or a refund. What's even more outrageous is that they actually asked me for photos showing the delivery arrival on their official website. It's really extremely disgusting.我甚至一颗星都不想给,快递寄错州,我联系客服,客服居然要求我5天后再联系他们进行退货或者退款。而且离谱的是,他们居然问我要他们官网上送货到达的照片。真的是非常的恶心。
Heaven Fountain
December 30, 2025
It was supposed to come on the 18th and never came it’s still in New Jersey
Chris Chris
December 19, 2025
Get what I order, and it comes quickly! Will continue to shop the site!
Claire
December 18, 2025
Poor customer service and an unreasonable return/refund policy. Product information was unclear, and instead of resolving the issue, they kept insisting they were right and refused a proper refund. The return and refund policy feels outdated and unreasonable by U.S. standards. This kind of strict “no return, no refund” approach may be common in some Asian markets, but it is not acceptable or consumer-friendly in the U.S., especially for personal care products where clear disclosure is important.As someone familiar with both markets, this felt like a policy that does not consider U.S. consumer expectations at all.I would not recommend ordering from this company if you expect fair customer service or a reasonable return/refund process.
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