zerofoxtrot.com Reviews
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2.1 / 5
Average user rating
96
Total reviews
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zerofoxtrot.com Reviews
Read real experiences from customers of zerofoxtrot.com.
Brands may not incentivize or pay to hide reviews.
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I Destroy
March 12, 2026
Ordered 16 items for a birthday…
Ordered 16 items for a birthday present. Stuff is okay, imo. The 64oz. TAC Ruck Bottle showed up with the steel lip... rusted. Why can't we submit images? Not great. Probably won't buy again. Will be pursuing a refund in my own special way 👌
Texas Truth
February 15, 2026
This company is a joke. Never any stock
This company is a scam. They hype up stuff with no inventory and they are always out of stock of XL. They give rookie excuses. They are not a company. They are drop and ship. They carry nothing instock. Save your time. Batch drop hype gear. Hooah. 11B Out.
Jason Long
February 12, 2026
Will Be Buying More
Great customer service. I overlooked an email during a return process and became frustrated, as I believed I was still waiting on confirmation a month or so after the exchange was initiated. ZF had sent me a gift credit shortly after processing, and it went to a different email inbox, so CHECK your emails thoroughly if you’re in this boat. Customer service was understanding and great about explaining what happened. Awesome products. Will be buying more.
DirtyDom
February 6, 2026
Take money but never ship
Take money but never ship. Created a shipping label in dec2025 to ship my item finally got a refund end of January because they never shipped item. Save your money and time and go somewhere else.
David B
February 5, 2026
Woobie Goodie?
Just shopped their sale and got some great deals. The Woobie Hoodie is awesome and I'm surprised by the quality of the rain shell.
Johanna Porter
January 22, 2026
Well made!
Bought my husband a few things from here and the quality was way better than I expected for the price. He loved the hoodie and wants it in a another color, but it looks like a lot of items are currently out of stock. Hopefully they restock soon.
RickMcC
January 13, 2026
This is an in-transition review
This is an in-transition review. I've been ordering from ZF for several years now and have generally had great service from them. Christmas season 2025 was what happened. I do not know what transpired at ZF Central (Austin, TX) last holiday season but it took about a month for my Christmas gift order to arrive. Christmas eve, I handed out I.O.U's to sad faces. The woobies, when they finally arrived on January 7th, 2026, were great quality and the kids loved them, but it was just a downer at the time. Quality great, excellent selection of products, but the communication was not great with the company at Christmas. I'll order again but probably not for Christmas. Shipping department, get your stuff together!!!!!ZF, I gave you four stars, because I want you to succeed and bolster your reputation!
Samantha Carter
January 10, 2026
DO NOT SHOP WITH THIS COMPANY!!
DO NOT SHOP WITH THIS COMPANY!!! i’ve been very patient as i know with the holidays places can be very busy. i put an order in on November 29 for Christmas gifts and received it december 15, i received the WRONG order and reached out to customer service which is basically non existent. it took a week for them to respond and they told me to issue a return. I did so. it took several weeks for my return to be approved. i finally was able to go return the wrong order that was sent to me on Jan 10th!!!!!! I then receive an email saying that my original order is now out of stock and received STORE CREDIT with less money than i originally spent on this order. I want my money back and don’t want store credit. I highly recommend spending your money with a company who cares about their customers. i don’t even want to leave one star as a rating for this company as it deserves zero stars!!!!!
Zachary Carter
January 10, 2026
Ordered two pair of shorts in a large
Ordered two pair of shorts in a large, they sent us one pair in a medium. It took several weeks to get ahold of the company as they have no real customer service. After we finally got ahold of them they sent us an email letting us know that the product we originally ordered was out of stock and gave us store credit. They gave us much less store credit than the amount of money we actually spent. This company is without a doubt a scam, please do not order from them!
Rhiannon
January 9, 2026
lol shipping bs
lol the reviews are all seem to be exactly the same, and i am here to add to it. I order a pair of shorts for my husband on November 28th. Given that companies are bombarded with orders during the holiday season, I give them the benefit of the doubt. However, after an automated email on more than one occasion asking for an update and not getting anything I am over it. This order has been sitting in the fulfillment queue since December 8th, it is now January 9th and there hasn't been any change. Over this crap.
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