Sports Fan Island Coupons & Promo Codes

The quality of what I got doesn't match the high price they're charging. When I brought up quality issues they refused to take responsibility or cover return shipping. If you're selling subpar merchandise online, you should eat the return costs. Otherwise stick to selling decent products. They seem to operate as a one-shot deal place where they don't care about getting customers back. It's basically a gamble when you buy from them.

Still waiting for my order. I've emailed them multiple times and there's no response. Paid for expedited two-day shipping and nothing's here yet. FedEx told me to have the company file a claim, but I can't even reach them by phone. Their website doesn't even list a number. They cashed my check but I haven't gotten my merchandise. Over a month now with zero communication. Don't make the mistake I did. Either get your stuff back or demand a full refund and look somewhere else.

Awful experience. Ordered multiple items before the holidays. Only some showed up in my delivery. I've tried emailing them six times and didn't get any response for a whole month. Still no refund and still no products. They don't offer phone support or any real way to reach them besides email. Save yourself the headache and shop elsewhere.

They sent the wrong thing and now expect me to send it back before getting the correct one. That's not how it works when the mistake is on them. Even worse, they want me to pay just to speak to someone about the issue. Seriously? Send what I actually ordered and then get your returned item back.

Sent three separate emails and got nowhere. They advertised certain Christmas delivery guarantees on their site that turned out to be false. Since the order arrived way later than promised, I wanted to return it. But good luck getting any response from their customer service team. I'll never order from them again and I'm already working with my bank on this situation.

No problems with my order or delivery. The tracking was a little confusing for the first couple days but everything showed up right on schedule.

Wish I'd read the bad reviews first before ordering. Like everyone else says, they claim shipping delays happen. My order didn't ship in their promised window so I tried to cancel it before Christmas since it wouldn't arrive in time. Called and emailed. They ignored the cancellation and just shipped it anyway two days later. Now if I try to return it, I'm stuck paying both the original $8.95 shipping and another return shipping fee. Just avoid them.

Definitely be cautious with this store. Ordered shorts as a gift for my spouse, but when they arrived, they ended up being way too small. I sent them back and accepted paying to ship them myself, yet I only got a partial refund instead of getting my full money back.

Awful customer service. I've ordered from them before and when something went seriously wrong, I hoped they'd take care of a loyal customer. Nope. All they do is send slow emails with excuses. This feels like somebody's garage side business run with zero regard for customers.

Don't even think about ordering here. Shipping status never actually updated. Then it took over two weeks to arrive. I ordered three neck gaiters with my college colors and somehow got three Houston sports masks instead. The whole thing is almost unbelievable. Definitely seems like some kind of overseas operation with zero quality control.

Great support team. Our package was mishandled and lost by the carrier, which wasn't their problem, but I let them know anyway. They immediately sent a replacement completely free of charge. Now that's what real customer service looks like.

Really impressed with their support team. My package got damaged during shipping by the carrier, which wasn't their fault, but I reached out to let them know. Without hesitation, they reshipped my item completely free. That's how you treat customers right.

Bought a puzzle for Christmas and it arrived missing a huge number of pieces. The only way to get help is through email, which makes everything slow. After two emails I finally heard back asking me to list what was missing. I spent time documenting over 3000 missing pieces and sent photos, then got nothing. Sent several follow-up emails with zero response. Out $80 for a gift that doesn't even work.

Really satisfied with their response. In November I ordered an NFL hooded gaiter with team customization and it was marked preorder for early December delivery. I monitored the tracking and in mid-December it showed sitting at my local post office. With everything going on, I gave it a few days then checked again. Still showing there, but the post office told me it wasn't actually in their possession when I called. I emailed the company on the 17th asking them to locate it or resend it. Within a day they responded apologetically with expedited FedEx tracking already set up for one to two business day delivery. They really stepped up and made sure I got what I ordered. I've read some negative reviews here that probably would've made me skip this company, but they handled my issue incredibly well. Very happy with the company overall.

Impressed by how they handled my situation. Mid-November I placed an order for an NFL team-colored hooded gaiter that was marked as a preorder shipping in early December. I tracked my package in mid-December and saw it sitting at my local post office. Given the pandemic, I waited a few days then checked again. Still there, but when I called the post office they said it wasn't actually in their system. On the 17th I contacted the company asking them to track it down or send a replacement. Next day they replied with apologies and already had expedited FedEx shipping info in my email for next-day delivery. They really came through for me. I've read some rough reviews about this place, honestly I probably wouldn't have ordered if I'd seen them first, but in my case they went above and beyond to make it right. Very satisfied with how they handled things.