Playstation Coupons & Promo Codes

Total disaster. Had to sit around for an hour waiting to chat with someone. When I finally got through, they basically said they couldn't help because I didn't have some obscure info like my old console's serial number. So I'm stuck waiting another hour to talk to a different person. Pretty sure my account got hacked, but they won't do anything even though I can remember exactly when my PS Plus renewed and what I paid. This company deserves zero stars.

Look, I've always loved PlayStation. It's been my favorite system for years. That changed when my PS5 suddenly stopped working. The cooling system's liquid metal started breaking down and leaked everywhere inside the console, destroying it completely along with the game disc inside. I contacted Sony about it and they wanted me to pay $230 to fix their faulty equipment. This is clearly a defect in how they built it, not something I did wrong. My system was taken care of and stored correctly the whole time. I know other people have dealt with this too, so I'm going to keep pushing until they fix this for free. I'm not paying $230 for a defective console.

Be careful. This is a fraudulent website. Do not place any orders here.

Purchased a PS5 from the official PlayStation store for my children's Christmas. Just got notified they won't be able to complete the order. How do they charge me before checking if they actually have stock to send? Total embarrassment.

Bought a PS5 straight from the PlayStation store as a Christmas gift for my kids. Got an email today saying they can't process my order. Why would they take my payment in the first place if they had no way to actually deliver it? This is shameful.

Got ripped off by outdated product information on the store. They sold me DLC that was already bundled with my purchase. Can't find any way to contact them or get my money back. All support lines have been shut down. Chat support doesn't work at all. They're ignoring all contact attempts completely.

This is a scam. There was a game page that wasn't kept up to date and I got charged for DLC that came with the game already. There's literally no way to get in touch with anyone or ask for a refund. Support channels are closed. The chat feature is worthless. Nobody responds to any contact attempts. This is fraud.

Don't expect any real support here. Your only options are reading FAQs or hoping other users can help you. For the price you're paying, you get very little in return. They require a credit card on file and will charge you a verification fee of fifty cents that they won't give back. Accidentally purchase something or let your kids buy games? There's zero refund option and zero support available. I'm getting rid of this and going back to gaming on my PC.

The support here is basically nonexistent. There's no way to actually talk to anyone except through FAQs and user forums. The subscription costs way too much for what you get, plus they force you to add a credit card and charge you fifty cents just to verify it with zero refund policy. Kids buy games by mistake? Tough luck, no refunds. No actual help at all. I'm done with this. Switching to PC instead.

Good riddance. I had the misfortune of dealing with them twice and both times were nightmares. Pretty sure they're running this operation outside the law because basic functions don't even work, like actually reaching customer service. Paid extra for next day shipping and a week goes by without anything even leaving the warehouse. When I tried calling them, they said they don't have inventory, yet the website still showed seventeen units in stock for months afterward. These people are criminals and they should be shut down.

Seriously, how is a kid supposed to even set up their own account on a PS4? This is ridiculous. Don't waste your money buying one of these for your children.

The PlayStation Store is misleading. I have an ongoing complaint that's being handled badly regarding my PSN wallet account. I put three hundred sixty dollars into my PSN balance because I wanted to use it toward buying a PlayStation console from the store. Nothing in the checkout process or on the product pages mentioned that you can't actually use wallet funds for hardware purchases. I had no idea this restriction existed, so I assumed my money would work for the console. Only after I added the funds did I realize I couldn't use them that way. I had to buy the console elsewhere instead. Now I'm stuck with three hundred sixty dollars in my PSN wallet that's basically useless to me. This all could have been avoided if they'd clearly stated this policy upfront. I need them to either refund my three hundred sixty dollars back to my payment method or find another way to let me use those funds toward hardware like I originally intended. Please help me fix this situation.

Awful customer service experience. Your only option is live chat and you're looking at a twenty minute minimum wait just to get someone. Once you do, they give you a list of troubleshooting steps to try. Problem is, they don't stick around while you do them. They just close the chat, which means you have to get back in line and wait all over again for the next agent. Then you repeat the whole cycle from scratch.

They're selling trash asset flip games on this platform and then won't give you a refund. How are you supposed to know the game is garbage unless you download it and try it? But apparently that's not allowed. They don't want to give me back my ten dollars, whatever, but now I know I'm never spending money on their store again. Their refund policy is ridiculous. I'm going back to Xbox.

Why is everyone complaining about this store? It's genuinely great. Nothing wrong with it at all. My son uses it all the time and has a blast playing his games on there.