Times Newspapers Ltd UK Coupons & Promo Codes

Their discounted 3 month trial at £1 is appealing, but go in with your eyes wide open. This company makes money by keeping people signed up for unwanted subscriptions that are practically impossible to cancel before they hit you with a full £30 bill.

The service here is absolutely terrible and canceling your subscription through phone is basically a nightmare process.

Signed up for a trial at £1 monthly for 90 days. After paying, access just quit working with no explanation. I reached out to them three separate times across seven days. Three different representatives couldn't fix the problem. One guy acknowledged my account existed, promised to get me back online, then ghosted me. The others denied I even had an account. The whole thing wasted my time. Fortunately it was just the cheap trial instead of a full subscription since the service seems completely broken. Oh, and they tried to charge me extra to cancel something I paid for but couldn't use, which they had documentation of. Took a half hour phone argument to get them to finally let me out. Horrible experience. Stay away from their signup, the headache isn't worth it.

Their print newspaper delivery service is a disaster. This feedback is specifically about the physical copy option, not digital. Don't order their delivery service. My papers sit outside getting drenched even though I've given instructions. They keep delivering during periods when I've marked the account on pause, which is a real safety concern when nobody's home. When I complain, the company barely responds. It's unfortunate because I genuinely want to support physical journalism, but their execution is so bad I just can't deal with it.

I've been trying to lower my subscription level for more than a week now and nothing's happening. Sent five emails with basically nothing coming back except one response asking for details they already have in their system. Clearly their subscription team has serious problems.

Their app on my Android phone is completely broken. Links in the headline feed point to totally wrong stories and it happens constantly throughout the day, not just in the morning. I've reached out to support multiple times but they haven't given me any helpful feedback or actual fixes. This is incredibly annoying.

Adding my voice to the growing number of dissatisfied customers. I really do like the publication itself, but their approach to renewals is completely shady. I signed a yearly contract which then auto renewed at £26 a month, then jumped to £30 without any heads up. Their phone support reps seem coached to sympathize and say nice things, but it doesn't fix the core problem. The whole situation leaves a bad taste. It's regrettable because the content is solid, yet these practices damage the reputation.

Getting rid of your account here is unnecessarily tedious and honestly the product stinks too. The writing feels shallow and lacks real depth. There's also a disconnect between the app and the website articles plus email content, so if you spot something interesting in an email you basically have to search it manually instead of clicking through.

The actual journalism and news coverage when I used their discounted promotional rate was really great. But once that deal expired, everything fell apart. Ending or adjusting your subscription became basically impossible and getting a person on the line turned into this frustrating nightmare. After going back and forth multiple times, I think it's finally resolved, but I'm not confident about it at all.

If you're signed up with them, here's what you need to do: near the end of your subscription period, cancel your payments to them from your bank. Otherwise they'll automatically pull a full charge for the next month without telling you first. I learned this the hard way.

Wish I'd researched this before jumping on their trial offer. I'm dealing with the same issue tons of people here are describing. They want to keep my £30 because supposedly I didn't cancel two days ahead. Nowhere in their welcome message or cancellation FAQs does this two day window even get mentioned, just that canceling requires a phone call instead of email. And here's the kicker, they take the money on the exact day your trial ends without any warning, which is literally what made me want to cancel. This is deliberate deception. I'd be willing to help anyone else fighting this since there are hundreds of people getting ripped off here.

Getting out of this subscription feels intentionally difficult. Like everyone else, I signed on for the £1 promotional offer and found zero option to manage it through their website. When I called the cancellation line, their computer kept saying the line was full and disconnected me repeatedly. Eventually I got through to an operator who insisted they had no record of my email, even while I was sitting there logged into my account on the phone. After some back and forth they claimed to locate it and said they'd send a cancellation confirmation. Still haven't gotten that email over an hour later, and I'm skeptical they actually went through with it based on what other people are saying.

Can't believe this corporation would engage in such unethical behavior. Everyone's telling the same story. I requested cancellation on 5/11/25 but got charged on 1/12 anyway. They control everything about billing and there's no way to stop future charges from your bank since it's not a standard direct debit setup. I called again today, and they lied and said they already refunded me. I asked them to email me confirmation of the cancellation, and I'm still waiting. I'm sure they'll pull money again on 01/01. It's concerning that basically only two 5 star ratings exist across the entire year.

I'm stunned that a company this established would behave so dishonestly. These folks are basically stealing, and they do it without any courtesy. I have pages of chat logs showing how cruel and ridiculous their reps are. My bank statement proves I paid them, showed it to their person, and they kept lying saying I never paid at all. After I sent proof, they switched to claiming I paid Google instead of them (my bank receipt literally shows payment to this company). They're just crooks, and I'm reporting this to other places too. Absolutely do not give them any money, not even for a basic plan. Their whole operation is illegal.

Do yourself a favor and skip the £1 offer entirely. Once you submit the online signup, good luck getting out. There's no online cancellation option and you're forced to call them. You'll sit waiting forever and then get hung up on. If you finally get through, they grill you about your reasons before processing anything. Even after jumping through all those hoops, they won't give you a clear cancellation confirmation. It's outrageous. I won't touch their publication ever again. Plus their actual reporting is pretty mediocre anyway.