Harney & Sons Fine Teas Coupons & Promo Codes

I've been enjoying Harney and Sons tea for over twenty years. Starting my day with a fresh cup of one of their wonderful teas is part of my routine. I love switching it up between different Earl Greys, Paris, English Breakfast and other varieties. Sometimes I'll mix in spearmint or lavender to give it a fun twist.

Really great teas here, some of the best you can find. I especially recommend the loose leaf versions across the board. The decaf cinnamon black tea in particular has been a favorite of mine. Excellent quality.

Ordered the same loose tea in the large size twice. Second time was because I really loved the first batch. The second shipment was basically undrinkable and looked nothing like the original package. I emailed customer service right away and they sent a prepaid return label. Then I waited and waited and nothing. Even after tracking showed they received it back, complete silence. Getting my refund took me over six weeks and a ton of effort on my part. No apology, no explanation, just radio silence. Their customer service is terrible and quality control is even worse. Things have really gone downhill. The entire ordeal cost me months and way too much energy.

Bought straight from the Harney and Sons website and got tea bags that feel like plastic material. The tea leaks right out of the bags because they're not sealed properly. When you pull the string, it rips through the cheap plastic. The taste is off and unpleasant compared to what I've purchased from them before. Really let down by this. On top of everything, their refund policy is awful. They only give back half your money and want to send you more bad tea instead. No way. These plastic bags are ridiculous.

Their tea flavors are absolutely amazing. One of my favorite places to shop for tea.

The tea quality is actually great but wow, the customer service is a nightmare. I placed an order for 3 packs of 50 sachets totaling over sixty bucks. One of the packs turned out to be wrong so I reached out the next day hoping to swap it out. My order wasn't even processed yet but they told me changing it was impossible. Since there's no cancel button, I just asked them to send what I ordered anyway. More than a week goes by and nothing has shipped. I tried calling to cancel and get my money back so I could buy tea somewhere else, but I only got a voicemail. Really disappointed because I actually do like their teas, but I won't be ordering from them again.

Spent over ninety dollars on tea and at checkout they said my credit card didn't go through so they ran it a second time. When I checked my account, I saw two charges. When I reported the duplicate charge to my bank, they insisted both charges were legitimate. These people seem nice enough but they'll definitely overcharge you. Who needs to buy nearly two hundred dollars worth of tea anyway? The whole situation wasn't handled well or explained clearly.

Bought their teas and their website has really gone downhill. I've been waiting for them to hand off my order to the post office for two days now. Called to check on things and they mentioned they're having some issues but asked for patience. Well, my patience has run out.

PayPal isn't an accepted payment method here and based on the reviews about bad service and not standing behind products, I understand why. I'd avoid ordering from any company that doesn't accept PayPal as a payment option.

For almost a decade, I've been buying their chocolate tea and would've given them five stars until recently. They sent chocolate tea that smelled and tasted like harsh chemicals. I managed to get a refund after some hassle, waited, and ordered again expecting a different batch. That one smelled and tasted just as bad like it could be dangerous. Now I'm trying to get a refund on the loose leaf version. The sachets are fine but the loose leaf is awful. They gave me a postage label but I'm older with a health condition that leaves me exhausted and returning it means driving across town and standing in long lines. I've called and emailed asking them to arrange a pickup but have been on hold for a very long time since they opened. Not sure what happened to their quality or service anymore.

Can't really review the actual tea since my order never arrived in the first place. When I asked about delivery status, I was told my order number belonged to an old delivery that had already been completed. I sent them proof of my current order number and proof that my payment went through on the purchase date, but never heard back. Called several times and was treated rudely each time, told they had no record of me or my order even though they had no problem taking my money. This is completely unacceptable. They're dishonest and poorly behaved.

Waiting a week for my order to even get sent out is ridiculous. They're happy to take your money but getting the tea actually shipped seems to be a problem. I reached out to customer service and got nothing back. Really frustrated with this experience.

I've been ordering from Harney since 2020 through both their site and Amazon. In October, I placed two separate orders a week apart. After over a week without tracking info for either one, especially my first order, I called customer service. They claimed it should've shipped and would arrive soon. That didn't happen. After several more days with no tracking, I emailed and got no response. I called again and still hadn't received my first order and was just getting my second one. Again I felt blown off and was promised it would come in a couple days, but no tracking appeared so I knew I was being given false information. Be careful ordering from here. Their service standards have dropped significantly. They'll take your payment but good luck knowing when you'll actually get your tea. What really upset me was that nobody seemed to actually care about my situation.

I've been ordering from Harney for more than ten years and continue to be impressed. Their tea selection is fantastic and orders arrive quickly. They constantly run promotions and coupon deals which is awesome. Some of my personal favorites are Blood Orange as a fruit option, Queen Catherine for black tea, and White Vanilla Grapefruit for white tea. I'm also a big fan of their Black Currant and Earl Gray Supreme varieties, plus Hot Cinnamon Spice in both black and green tea blends.

Been a loyal Harney customer for over a decade now and the quality has stayed consistently great. Love their huge selection and how fast they ship orders out. Plus they always have sales and discount codes running. Some of my go-to favorites include Blood Orange for fruit blends, Queen Catherine for black tea, and White Vanilla Grapefruit for white tea. I also really enjoy their Black Currant, Earl Gray Supreme, Hot Cinnamon Spice in black tea, and the Green Hot Cinnamon Spice green tea.