Rite Aid Coupons & Promo Codes

It seems like now that closures are happening, customer service has gone out the window. I got a notification that my son's prescription was waiting at the drive-thru window. I drove across town on almost empty gas only to be told they couldn't locate the controlled substance and that I'd need to return later. I mentioned I could stay and wait since I was nearly out of fuel. The response was, 'No, we have other prescriptions.' I pointed out that I'm a customer too and standing right there, so my order should be next in line, especially since they're the ones who contacted me saying it was ready. She told me, 'You're sitting, and you'll have to come back because we only have one other person here.' When I requested to talk with a manager about how frustrated I was, he basically said they were also inconvenienced by having to search for it. They were inconvenienced? That's their job. I didn't get paid to waste my gas driving all the way across town for nothing.

I started taking an injectable medication a couple months back. When I needed a refill the first time, they were out of stock and never even called to let me know. I found out on a Friday night and was basically told to call around to other Rite Aid locations to see if any had it. I made several calls and couldn't find it anywhere. My medication ended up being late. Fast forward to tonight, my husband went to pick it up again on a Friday after I'd given them a week to stock it. He's told they don't carry that medication anymore! No alternatives offered, no phone call warning us beforehand! Of course he got upset with her, but there's just no caring attitude there anymore. Everyone who actually cared about the job has left. I should have switched pharmacies long ago. This is inexcusable negligence if you ask me. It was absolutely your responsibility to notify customers about a change like this! This is unacceptable.

I paid $20 for an 8 oz bottle of Robitussin CF at Rite Aid when the same exact product costs only $12 at Walmart.

I went in for a flu shot at the Oceanside Rite Aid on September 10th. They straight up refused to give me one because I have Medicare. The manager wouldn't accept my coverage even though there are advertisements all over the store, on their website, and a sign outside clearly stating 'GET YOUR FLU SHOT HERE - ALL INSURANCE ACCEPTED.'

The pharmacy location on Kecoughtan Road in Hampton keeps connecting my phone number to another person's account. Every single month I'm getting calls and text messages about prescriptions that aren't mine. I've reached out to both the store and the main office multiple times saying this needs to be fixed. The person's name is apparently Peggy, but that's not me. Even after talking to people at both places who promised to correct it, nothing has changed. If they can't even get a phone number straightened out, how confident can I be about the accuracy of prescriptions? It makes me wonder how many orders might be filled wrong. Customer service here has been really disappointing. I blocked their number, but they keep calling from different store phone lines. Whoever Peggy is doesn't realize she's not getting her medication alerts because they're going to my line instead. This needs to stop.

What's the deal with Rite Aid lately? For starters, nobody picks up the phone. If you need a simple answer to something, forget about it. Second, I'm not getting my medications on schedule like my doctor prescribed. There's a daily medicine I should be taking but I haven't had it in a week. It's been over a week now and still nothing.

At the Rite Aid on Connecticut, the front staff members are courteous and professional, always willing to go that extra mile. The pharmacy side is a different story though. There just aren't enough people working back there to handle all the customers coming in. The folks at the counter are swamped and can't really assist people when they arrive. When Rite Aid calls about my prescriptions, I sometimes have to call back to clarify what medication they're talking about. When I try to reach the pharmacy, calls take forever and if I ask the front desk they tell me the pharmacy is open, but good luck actually getting someone on the line.

The Freeland Rite Aid pharmacy is constantly packed, and while I'm happy the staff enjoys hanging out together, the cashier kept chatting with her coworkers while processing my prescription. She never asked if I wanted to speak with the pharmacist, even though this was my first time getting this medication and I actually had a question about it. After I left, I realized she never even asked about my insurance info. Since it's been years since I filled anything, they probably don't have me in their system. Maybe station her up front by the candy section instead of at the pharmacy counter.

Danielle working in the pharmacy has a really terrible attitude. When I used a discount coupon that would've saved me around $7 to $10, she treated me poorly and seemed to want to call me out in front of everyone. This happened after they'd canceled my prescription because it was 'too long' even though I wasn't supposed to pick it up right away. When I said something about it, she gave me a sarcastic non-apology and tried to make me feel like I was the problem. You need someone dealing with medicines and patients who can actually be respectful and professional about something this important. It's unfortunate because another girl named Annie working there was really kind and didn't mind that I needed a couple extra minutes. Danielle, you've got to do better. Nobody deserves to be treated the way you treated me with that awful attitude of yours.

Rite Aid was fined huge amounts for their involvement in the opioid problem and now they're shutting down locations everywhere, including mine. The pharmacy I'd been using for a long time got closed. They told me to switch to another Rite Aid location, but the original pharmacy never sent my prescriptions over. When I was trying to work with the new pharmacy to get my medications transferred, they closed too without any heads up! Now I have no way to get my medications. I'm done with Rite Aid completely. They were part of the problem with drug distribution and now they're being irresponsible with the very drugs they should be handling properly. I won't return.

I want to express my gratitude for the Rite Aid location on 30th Avenue in Astoria. Please don't close this store down. For my husband and me, it's the closest pharmacy we can walk to in our neighborhood. The team members there are always helpful and friendly. We really value having this location available to us.

The Rite Aid on Elm Road in Warren is fantastic! The people who work there are amazing and the whole shopping experience is just great.

The Rite Aid location on Liberty Ave in Richmond Hill has been fantastic. The staff there goes above and beyond to help you, and the manager Orie is outstanding. He really cares that every customer is happy and satisfied. I've actually heard other shoppers mention how great he is too. I've been shopping at Rite Aid for many years, and honestly, he's the finest manager I've come across there.

The team at the Division St. Rite Aid in North Tonawanda is outstanding! All the pharmacists are wonderful and caring, plus the checkout staff really makes you feel valued. It's a fantastic group working together!

Rite Aid really is the best. It's an exceptionally clean store, both the front and back areas, throughout the whole place.