Active.com Coupons & Promo Codes
About Active.com
Active.com is a marketplace for event tickets across sports, concerts, theater, and community activities. Shoppers visit RetailCoupons.com to find promo codes and deals that reduce ticket prices, since event ticketing often carries substantial fees.
How to Use a Active.com Promo Code
- Browse Active.com and select your event and ticket type.
- Add tickets to your cart and proceed to checkout.
- Look for a promo code or discount field on the payment page.
- Enter your code and click apply to see the discount reflected in your total.
- Complete your purchase and receive your ticket confirmation via email.
Promo Code Not Working? Try This
- Verify the code has not expired by checking the offer details at the top of this page.
- Confirm the code applies to your specific event or ticket category, as some codes are event-restricted.
- Check that you have met any minimum purchase requirements the code may have.
- Clear your browser cache and cookies, then try entering the code again.
- Ensure you are entering the code exactly as shown, with correct capitalization and spacing.
- Contact Active.com customer service if the code still does not work, as technical issues may require their support team.
Active.com Savings Hacks
Events often release presale tickets at lower prices before general public on-sale dates. Monitor Active.com for your event and purchase during presale windows to avoid additional markups.
Ticket prices vary significantly by seating location or event experience tier. Review all available options before applying a code to ensure your discount applies to the tier that offers the best value.
Some events run their own promotions alongside third-party coupon codes. Check Active.com and the event venue website simultaneously to see if multiple discounts can be combined.
Ticket prices fluctuate as events approach. Monitoring Active.com over time helps you catch price drops or bonus coupon releases before inventory sells out.
Active.com Shipping Policy
Active.com typically delivers tickets digitally or via email, so traditional shipping does not apply. For physical tickets or merchandise, delivery timeframes depend on the event date and your selected fulfillment method. Review the specific event listing for details on how and when your tickets will be delivered.
Active.com Returns & Refund Policy
Event ticket returns and exchanges are generally subject to event cancellation policies or venue-specific rules rather than standard retail return windows. Most events have strict no-refund policies once purchased. Check the event details and Active.com's terms before buying, and contact their customer service if you need to discuss your specific situation.
Active.com FAQ
Does Active.com offer promo codes regularly?
What types of events can I find promo codes for?
Are there always free shipping offers on Active.com?
Can I use a promo code on top of existing event discounts?
How far in advance should I buy tickets to get the best deal?
What should I do if my promo code does not work?
Active.com Reviews
Active.com is rated 1.4 out of 5 by 18 shoppers, with the vast majority of reviews expressing serious concerns about billing practices. Shoppers report recurring issues with unauthorized charges, hidden fees being added during registration without clear consent, and difficulty understanding what they are paying for. Multiple reviewers describe situations where payment information was retained and used for subscriptions or memberships the customer did not explicitly authorize, with charges ranging from hundreds of dollars in overages to surprise insurance add-ons tacked onto activity registrations.
The few positive reviews praise smooth transactions and helpful staff members, with one customer highlighting a well-organized travel experience. However, these isolated positive experiences are heavily outweighed by complaints about predatory billing practices, unclear fee structures, and what reviewers characterize as intentional or negligent charging tactics. The pattern of billing complaints appears consistent across different types of activities, from summer camp registration to charity events to fitness classes.
This company is dishonest and deplorable. Twice I've registered for different activities and they've grabbed my payment info and signed me up for their services without asking. Once they charged me almost 700 dollars when I was signing up for preschool, which the school had no knowledge of. Another time my wife registered for Pilates and they enrolled her in a monthly 99 dollar recurring charge that had nothing to do with her gym and the gym didn't know about it either. They're a dishonest operation with corrupt practices.
The "insurance" add-on they snuck into my kid's summer camp registration is predatory. The camp itself has standard cancellation policies, but this platform tacks on a $105 insurance fee that feels like a total cash grab targeting parents. I'd tell any organization to distance themselves from this company and find a different registration platform.
Watch out. This company has kept my credit card information since I registered for a charity spin class a decade ago and later used it to manually sign me up for a membership without permission. I've been charged over 450 dollars total and had no idea until checking my statements. How are they still operating?
Highway robbery. Just registered for a 10k and got charged 40 when the actual entry fee is only 25. They're keeping the difference for absolutely nothing. That extra money could have gone straight to charity instead of their pockets.
Had a wonderful time overall on the Tuscany walking trip in May. The daily itinerary was thoughtfully organized and the guide team did an excellent job managing everything. We got quality time in Siena, beautiful daily hikes through rolling hills, visited some amazing towns like Montepulciano and Cortona, and saw the Franciscan monastery and local vineyards. The group made it an even better experience. My one major complaint is the dinner situation at the hotel. For people doing 4 to 5 hours of hill walking each day, the meals were seriously disappointing. Portions were clearly restricted, vegetables were basically nonexistent, main courses were too small, and desserts came out partially frozen. When we asked for more vegetables, they wanted us to pay extra. That's a real letdown for guests putting in that much physical activity.
Customer service is shockingly bad here. They're more than happy to take your money when you enter a race but completely fail at basic tasks like issuing refunds when you need to give up your spot.
Customer service here is absolutely terrible. They're quick to grab your money when you register for an event but completely drop the ball when you need them to process a refund after you transfer your race spot to someone else.
Got hit with a recurring charge from this company on my credit card. Tried calling customer service but got a message saying they're not taking calls. Looking back through my email, I signed up for an event back in August 2022 and got an order receipt from them. I never purchased any subscription or additional products from this company. This is a scam where they're banking on people not noticing recurring charges slip through on their statements.
Total disaster. Registered for a ski race and they slapped on a 60 dollar protection fee I never agreed to. The customer service is the worst I've ever dealt with. There's no phone line to call, just automated replies that take a week. Two months in and still zero resolution, no refund, no one cares. I'm warning every ski racing organization in the country to find a new partner because staying with this company is a huge mistake.
Signing up for this race was one of the worst experiences we've had in 50 plus race registrations spanning runs, triathlons, and obstacle courses. Everything about how they operate is designed to squeeze extra money out of you. A week before the race they emailed saying we'd be charged 5 dollars if we didn't pick up our packets the night before. We live an hour away, so either we drive two hours round trip the night before or pay an extra 20 dollars for four of us. That's been their game since day one. And don't even get me started on when they charged my card without permission during an international trip, nearly destroying my whole vacation. This company is shady and has zero transparency about their fees. I'll actively avoid any event that uses them going forward.
They use sneaky fine print to get you signed up for a trial and before you know it you're getting dinged 90 dollars annually. Good luck trying to cancel because there's basically no real customer support to help you.
Complete scam. They force a membership on you during event registration and then charge your credit card 89 dollars yearly whether you want it or not. Stay away from any race like the LA Marathon that works with these people.
Run the other way. This is the most chaotic, poorly run, and outrageously expensive event ticketing system I've encountered in more than 30 years managing events. Over six weeks after my event wrapped up and they still haven't processed my payment. This is after charging all my participants, even the ones I refunded or canceled, an extra 2.50 per person. Working with them has been a nightmare from start to finish.
Accidentally checked the box for a trial membership when I just wanted to register for a race. Right away I sent an email saying it was a mistake and asked them to cancel before the trial started. They told me to use the trial I didn't want anyway and ignored my cancellation request. Then they charged me the full yearly membership fee. I've asked multiple times for a refund but they keep charging. I won't sign up for any other races if they're using this company as the registration service.