Bank of America Coupons & Promo Codes

I had a really frustrating situation with Bank of America recently involving a stop payment request. I sent a check to a tax office, but when I found out the bill had been canceled, I immediately called to stop the payment. I was traveling at the time and didn't have the check number handy, so I gave them the payee name and amount instead. The person I spoke with said that would be enough to handle it. Unfortunately, the check still went through, which made getting my money back a whole lot more complicated. The amount was over eleven thousand dollars, so it's not pocket change. On top of everything else, every call I made to try to fix this took an extremely long time to connect with someone, which just added to my frustration. After being a customer for 26 years, I'm really let down by how this was handled. I thought they'd manage something this straightforward better and communicate more clearly.

Using the Bank of America mobile app has been nothing but a headache. The whole thing is confusing and takes forever to navigate. When something isn't working right, there's no explanation given and you're forced to go through the same motions over and over.

Honestly, the Bank of America app is pretty frustrating to deal with. The interface makes it way harder than it should be, and it eats up so much of my time. When something goes wrong, you get no explanation and end up doing the exact same thing multiple times over.

I worked with a representative named Katie who was based out of Arkansas, and she delivered outstanding service. She was quick and knowledgeable, presented me with multiple solutions, and handled everything with real care and attention. I'd definitely ask for her help again if I ever need to deal with transaction issues.

Katie, who was handling my call from an office in Arkansas, was absolutely fantastic. She really knew her stuff, walked me through all the different options available, and made sure every detail was taken care of properly. I'd be really happy to work with her again whenever I need help sorting out any transaction matters.

I'm writing to express my upset about what happened during my recent branch visit. I've been a devoted customer for more than 25 years, so I had higher hopes. The associate I worked with was pleasant enough, and I completed a deposit as well as a cash withdrawal in a meaningful amount. I asked if I could count it myself and was told that was fine. Halfway through counting, the representative said she needed to move me aside to help other people, which left me in an awkward position with an incomplete transaction. Not knowing whether my money would add up correctly became a real concern. When I called the bank asking to speak with the manager, imagine my surprise when I found out it was the same person who had originally helped me. I'm quite disappointed by how this situation was handled.

Hello, I want to express my deep disappointment with my recent visit to my local branch. After being a customer for more than two decades, I expected much better treatment. The staff member was initially nice when I came in to make a deposit and withdrawal of a substantial amount. However, while I was counting the money they had given me, the representative informed me they had to attend to other customers and moved me to a different location, leaving my transaction incomplete. I became quite concerned about whether everything would be accounted for correctly. When I called to reach management, I discovered that the person who had helped me was also the branch manager. I feel deeply let down by this service.

I'm very disappointed with my experience at the bank today. As a loyal customer for over 25 years, I had high expectations. While the representative was courteous when I came in, after I made my deposit and withdrew a substantial amount of cash, she started helping other customers while I was still in the middle of counting my money. She moved me to another area and essentially left me hanging without finishing up my transaction. When I called back to speak with management, it turned out the branch manager was the same person who had assisted me initially. I'm uncertain whether they'll even follow up with me at this point. I'm really disheartened by how this went.

I honestly don't know why I'm sticking with this bank when I've already decided to leave. When I actually need to call, I'm stuck on the phone waiting for over an hour before anyone picks up. They clearly need more staff to handle calls, but instead customers like me are left frustrated. It's hard to justify keeping money anywhere with this kind of service. I'm already switching.

I can't figure out why I'm still with this bank when I know I won't be for much longer. I don't call often, but whenever I need to reach someone, I'm waiting on hold for at least an hour. They should bring on more people because this is unacceptable. Why would anyone keep their money somewhere with such terrible customer service? I'm actively switching banks right now.

I'm seriously questioning why I'm even still banking here because I won't be much longer. I rarely need to reach out, but when I do, I'm stuck on hold for over an hour. They need to hire more staff because this is ridiculous. How are they expecting people to keep their money there with service like this? I'm already looking at switching to another bank.

This is hands down the worst bank to open an account with. Even a Walmart bank would be better than this place. Wait times on customer service calls run over an hour at minimum. They flag your card constantly for regular purchases like you're committing fraud. Bank of America is basically a joke.

The representative at the Oakland location was extremely courteous and helpful. She took the time to answer all of my questions thoroughly and made me feel well taken care of.

This is a good banking option and I'm satisfied with my choice to use them.

It's a solid bank overall and I haven't had any regrets choosing to bank here.