Trident Fly Fishing Coupons & Promo Codes

Just got my Mako reel and I'm really impressed! The ordering process went smoothly from start to finish. This reel is a total game changer for my fly fishing. The drag system is super smooth and the engineering is top notch, which has really helped my casting and how I perform out on the water. What I love most is how well it's built. It's tough as nails but still lightweight, which is perfect for spending those long days fishing. I've thrown it at everything and it keeps working great without any issues. Plus it looks fantastic. The team at Trident clearly knows what they're doing when it comes to making quality gear. And the customer service was excellent too. They answered my questions fast, gave me good info, and made sure I felt good about my order. If you want a solid reel that performs well, lasts forever, and comes with great support, the Mako is worth checking out. It's been a great addition to my fishing trips!

This was my first time using Trident's Trade In Program and I was really impressed. The price they gave me for my old gear matched what I thought it was worth. The folks running the program are friendly and really know their fly fishing inside and out. Everything's transparent with no surprise charges. I plan to be a returning customer for years to come.

I need to return some cleats I got by mistake. Waiting to hear back about the return shipping label. Looking for some help speeding this up if possible.

I've had mostly good times with Trident, but shipping speed is something they need to work on. If you order a rod on a Friday or sometimes even Thursday, don't expect quick delivery. It probably won't go out until late Monday or Tuesday. In today's world where shipping is usually fast, this is a weak spot for them.

I noticed some negative reviews about Trident but had a totally different experience. I wanted a Simms jacket that I couldn't find anywhere in Europe, so I ordered it from Trident online. Everything went perfectly and it arrived from FedEx in 12 days, which is reasonable for shipping from the US. When I called about the shipment, customer service was helpful. They keep shorter hours but honestly they're probably out fishing on their days off, which is fine by me! I'll definitely order from them again. Really pleased with both the service and the quality of the jacket.

Ordered some fly tying supplies a week ago and still waiting. Then they want me to download an app just to track where my stuff is. Not happening. I'll go back to the shops I normally use. They need to get their act together because I won't be ordering from them again.

Worst experience I've had shopping online in years. Their communication stinks. The trade in program is a straight up ripoff. They knocked 25 percent off the value of a Galvan reel I barely used, claiming the drag was sticky. When I tried calling about product questions, the guy was rude and unhelpful. They have limited hours and orders take forever to go out. If you like problems and slow service, this is your place.

Great service all around. I've bought from Trident multiple times online and every time I'm happy with what I get and how fast it shows up. I'll definitely be back.

I called in with questions about fly line for my 5wt bamboo rod, and the person helping me had no idea it was a classic cane rod. It's pretty disappointing when a company doesn't hire people with basic knowledge about well-known rod models like that.

The website is clean and ordering is straightforward, but their tech support for account issues is the worst I've dealt with. Setting up my customer account has been incredibly frustrating and it's still not fully working. Without being able to create an account and track my orders, I'm not sure I'll keep buying from them.

The owner has built something really special with this online fly shop. The selection is huge and the staff really knows their stuff. The shipping is usually out the door same day. The product reviews and comparisons they do are super useful for figuring out which gear to buy. Plus, one of the team members is actively involved in conservation work for native fish species in Maine, which is pretty cool.

The front line customer service team is really good, but dealing with management has been a rough experience. The manager seems to just read from a script and doesn't genuinely engage with problems. Sometimes she even hints that customers are to blame for issues. The actual products and prices are solid, but if this is the kind of service you get when something goes wrong, it's hard to justify shopping here over competitors.

I emailed three days after ordering to check on status and when it would ship. A week went by with no response and no shipping notification like they promised. I asked to cancel and get confirmation, but got a rude response with no actual info. Asked again and got nothing. They were fine taking my money upfront but weren't willing to give me basic service or honesty in return. This company is unreliable and unprofessional.

Quality selection at fair prices. If you're serious about fly fishing, this is the place to shop.

Trident hooked me up with a Hardy Perfect reel that perfectly matches my new cane rod. The communication was quick and friendly, shipping was free and arrived in two days, the reel came ready to go, and the price was fair. Really happy with how this worked out and I'd tell anyone to give them a try.