QC Supply is an online retailer that sells equipment, parts, and supplies to customers. This page shows what shoppers say about their ordering, shipping, customer service, and return policies. Read real reviews rated 2.0 out of 5 by 9 shoppers to help you decide whether to buy from QC Supply.
QC Supply Reviews
2.0
9 reviews
What Shoppers Say About QC Supply
Created with AI, based on recent reviews
QC Supply has a heavily polarized rating distribution, with two-thirds of reviews giving one star. The most common complaints involve billing issues (unauthorized charges), non-delivery of ordered items, unresponsive customer service regarding backordered products, and refusal to process refunds. Shoppers report that items either never arrive or the company claims no responsibility after items leave their warehouse under a dropship model. A small minority of reviewers had positive experiences with customer support, reporting that the team processed returns and replacements quickly when contacted directly.
The stark contrast between one-star and five-star reviews suggests that QC Supply's performance is inconsistent. While one satisfied customer praised their responsiveness to a product exchange request, the volume and severity of complaints about non-delivery, billing errors, and poor communication significantly outweigh positive feedback. Most concerning are reports of charged transactions with no order history and packages that never arrive, leaving shoppers with little recourse.
Customer Reviews (9)
Sorted by: Most recentJames M.Aug 12, 2025
Got charged $150 for a pesticide I never actually ordered. My card was hit, but there's zero trace of this transaction anywhere. No order history, no receipt, no confirmation email, and when I contacted them they claim they have no record of it either. Completely ripped off.
Carlos R.Feb 19, 2024
This is a total scam. Ordered shoes and they just keep saying the package is on the way but I never get them. Still waiting for those tennis shoes to show up.
Gregory N.Mar 2, 2023
Refused to give me a refund for a product that didn't work properly. Steer clear of this company.
Kevin D.Nov 2, 2022
QC Supply represents everything that's broken about retail in America. I ordered a part, they charged my account and sent a receipt. Ten days with no update, so I emailed asking when it would ship. Got told it was backordered, should arrive in 12 days. After 17 days of nothing, I called them. They look it up and say it's STILL on backorder but now they expect it by the 17th. I ask if they'll contact me when it actually arrives or if I have to hunt them down again. She puts me on hold to check, comes back and says nope, it's not coming until the end of December. Absolutely shameful.
Rebecca S.Jun 3, 2021
Never got my item. They use a dropship model and claim they're not responsible for anything after it leaves their warehouse.
Thomas L.Feb 16, 2021
Got a Wand Wizard but realized my wand wasn't threaded and I needed one with quick-connects instead. Their customer support jumped on it right away, processed an RMA through email without any hassle, and shipped out the right model immediately. Couldn't be happier with how they handled it.
Amanda W.Oct 21, 2020
Ordered fly bait in July and it didn't ship until mid-September, way after the season ended. I called their support line and they told me to refuse the delivery. Now they're demanding I pay nearly $125 in return shipping costs. Customer service gave me zero support and wouldn't help work this out. Really upset with how long this took and how they handled it.
David T.Sep 12, 2016
Purchased a bath fixture from them and never got a confirmation email or any heads up about when it would show up. Good thing I happened to be home the day it arrived. Called to ask a question and got stuck on hold over 10 minutes, then got disconnected. This happened twice more. Only on my fourth try did I refuse to wait on hold again and finally get answers. Once they have your money, you're on your own. Really disappointing service and they didn't seem bothered at all when I mentioned the problems.
QC Supply Review FAQ
What is QC Supply's average rating?
QC Supply is rated 2.0 out of 5 based on 9 customer reviews on RetailCoupons.com. The majority of reviews are one-star, reflecting widespread complaints about delivery and customer service issues.
What do shoppers praise about QC Supply?
The few positive reviews mention responsive customer support and willingness to process exchanges without hassle when customers contact them directly about order issues or product problems.
What are the most common complaints about QC Supply?
Shoppers most frequently report non-delivery of items, mysterious unauthorized charges with no order record, long delays without communication on backordered products, and refusals to issue refunds. Several customers also note that QC Supply uses a dropship model and claims no responsibility once items leave their warehouse.
Do shoppers recommend QC Supply?
Based on the review distribution, most shoppers do not recommend QC Supply. About 67 percent of reviews are one-star ratings citing serious delivery and billing problems. Only about 22 percent give five-star ratings.
How can I share my own QC Supply experience?
You can write a review on RetailCoupons.com by visiting the store page and submitting your rating and comments. Reviews help other shoppers make informed purchasing decisions and give companies feedback about their service.