Blue Buffalo Reviews

Ordered a variety pack of their kitten food that's supposedly premium quality. Multiple cans showed up underfilled even though they weren't dented or damaged. I reached out to customer service with all the details like the UPC code, lot number, expiration date, and my receipt. Their reply was basically a copy-paste response saying I should return the opened food to a retail location, which isn't where I shop. Then they mentioned I could mail in the UPC and physical receipt to some legal department, wait a month or so, and hope for a refund. Their whole satisfaction promise appears to be nothing but a marketing gimmick. They wouldn't swap out the bad product and never responded to my second message. I paid premium prices expecting quality. Instead I got subpar food and terrible support. Think twice before ordering from them.

They claim all natural ingredients but that's completely false. I'm so glad I actually looked at the ingredient list instead of trusting their commercials when I got my puppy five years back. Definitely check what's really in it before purchasing. There are like thirty different ingredients in something marketed as all natural. Also, natural flavors is way too vague and could mean almost anything. You should do better.

My cat's health took a turn after I started her on this wet canned food. The commercials about the company's origin made it seem reputable, so I thought it would be good for her. But she completely rejected it, and that was strange since she normally prefers wet food. After a bit, I realized something was off and looked into some reviews online. Apparently some vets are mentioning possible heart failure connections, though I'm not sure exactly which ingredients are problematic. I'm really frustrated because now I can't even use it for the stray cat in my yard. Don't want to leave it out for the raccoons since they'll keep coming back. So what, you want the leftover food back? Now I'm terrified my cat might have heart issues. She's been withdrawn and not acting like herself. Honestly, I'd rather go with Fancy Feast at this point. I'm just giving this one star so my review actually goes through. I'm upset at myself for thinking I was feeding her something healthy when maybe I was actually hurting her.

Ever since both my 6-year-old Staffordshire terrier and my 3-year-old American Bully switched to Blue Buffalo, the difference has been incredible. It's been about a year now and the improvements have surpassed what I was expecting. Really fantastic nutrition.

I fell for the story about the founder and his beloved dog that inspired this whole company. Turns out that's not the real deal. It's so tiring having to deal with all these misleading marketing claims. I've been spending good money on this brand for my Jack Russell for quite some time now, but I'm really bothered by what I've learned. The first five ingredients in their health bars aren't actually good for dogs, and there are other concerning ingredients too. Just disappointed overall.

This food triggered seizures in my mom's Shih Tzu. She couldn't figure out what was going on for years until she switched to a different brand. Once she stopped feeding him Blue Buffalo, he bounced back and became way healthier, more alert, and the seizures stopped happening.

I keep running into the same issue with BLUE products arriving without the QR CODES that should be inside (you scan them for redemptions and rewards). When I try using their contact form to report it, the form keeps failing on me. It's pretty annoying as someone who's been buying from them for years.

My puppy refuses to eat those little dark pellets mixed in with the rest of the food. I end up tossing them out every single time. Why are those even in there?

My part Bengal cat has been eating Blue Buffalo for nearly 10 years straight. Got him back in 2011 and tried a few other brands briefly after adopting him, but switched him to the duck formula Blue Buffalo in the green bag and he's thrived ever since. He's about to hit the 10-year mark and your company should know about him. He's in great health, maintains a perfect weight, and his coat is absolutely gorgeous and silky.

Blue Buffalo showed up as a top recommendation for small breed dogs online. I switched my Frenchie from their puppy formula to the same flavor in their adult version. He immediately broke out in what looked like a food allergy. I called them up and got frustrated pretty quick because their support team couldn't answer a simple question about what's different between the two formulas. I rephrased the same question multiple times and eventually it seemed like they were deliberately avoiding giving me a straight answer. They recommended trying their limited ingredient chicken and potato recipe. But if you look at common dog food allergens, chicken is literally number one on that list. I've also been told potatoes can be bad for dogs, so it seems odd that Blue Buffalo would make and suggest that exact combination. Honestly, I feel let down by all their marketing hype. When you look past the ads, it seems like they're just selling average products with really slick advertising that tricks people into thinking they're better than they actually are.