Numi Organic Tea specializes in premium organic tea products available through their online store. This page aggregates shopper reviews and ratings for Numi to help you make informed decisions about their products and service.
Numi Organic Tea Reviews
2.3
4 reviews
What Shoppers Say About Numi Organic Tea
Created with AI, based on recent reviews
Numi Organic Tea receives mixed feedback from shoppers, with significant concerns about order fulfillment and customer service. Multiple reviewers report serious issues including receiving incomplete orders (paying for three boxes but receiving one), unmet free shipping promises despite meeting the threshold, and product quality problems such as broken leaf pieces, weak flavor, and murky brewing color in their Aged Earl Gray offering.
On the positive side, some shoppers praise the actual tea quality and appreciate quick delivery with thoughtful extras like complimentary samples and granola bars included in orders. However, the operational and quality issues appear to outweigh these positives for most reviewers, resulting in a consistently low rating across the feedback received.
Customer Reviews (4)
Sorted by: Most recentDavid M.Mar 10, 2026
Billed £41.81 for a Single Box of Tea Bags?? Your website showed three boxes of 18 tea bags each for £41.12, but when my order arrived I got only one box instead of the three I paid for. Would really appreciate either a refund or the two missing boxes!
Patricia H.Apr 19, 2025
Really Disappointed with the Aged Earl Gray I picked up at the store. The quality is honestly below average, maybe a 2.5 out of 10 at best. The leaf pieces are broken and chunky rather than nice whole leaves, there's basically no bergamot smell or taste, and the brew turned out murky brown instead of that rich golden red color you'd expect. Not worth the premium price they're charging for this. Would skip it.
Marcus J.Oct 5, 2021
The actual tea is solid but the customer service was really disappointing. I met the threshold for free shipping but they wouldn't honor it and still charged me the shipping fee. Good product, just frustrating experience overall.
Numi Organic Tea Review FAQ
What is Numi Organic Tea's average rating?
Numi Organic Tea is rated 2.3 out of 5 based on 4 customer reviews on RetailCoupons.com.
What do shoppers praise most about Numi Organic Tea?
When satisfied, customers highlight quick delivery times and appreciate when the company includes complimentary items like sample tea bags and organic snacks with their orders.
What are the most common complaints about Numi Organic Tea?
Shoppers report three recurring issues: order fulfillment problems (receiving fewer items than paid for), shipping fee charges despite qualifying for free shipping, and product quality concerns including broken tea leaves, weak flavor, and poor brewing results.
Would shoppers recommend Numi Organic Tea?
Based on the current review distribution, the majority of shoppers would not recommend Numi Organic Tea, with half of reviews being one-star ratings. Only 25 percent of reviewers gave a five-star rating, suggesting inconsistent satisfaction.
How can I write a review for Numi Organic Tea?
You can share your own experience by submitting a review on this page. Include details about your order, product quality, delivery experience, and customer service to help other shoppers make informed decisions.