Best Self Co sells productivity and self-improvement tools including planners, journals, and conversation card decks. This page aggregates RetailCoupons.com shopper ratings and reviews to help you understand what customers experienced when ordering from them.
Best Self Co Reviews
2.1
8 reviews
What Shoppers Say About Best Self Co
Created with AI, based on recent reviews
Best Self Co receives mixed feedback, with shoppers praising the quality of specific products like day planners, journals, and icebreaker card decks. Customers highlight nice paper quality and the organizational benefits these items provide. However, the majority of reviews reflect serious concerns about customer service and fulfillment. Common complaints include unresponsive support staff, lengthy shipping delays (some orders taking up to four months), undelivered digital downloads, and disputes over refund policies. Several shoppers report difficulty reaching support or escalating issues to management.
Long-time customers express disappointment with what they perceive as a decline in the company's commitment to quality and customer care over recent years. The most critical theme across negative reviews is inadequate customer service response, with shoppers unable to get help with missing items, tracking information, or policy clarifications.
Customer Reviews (8)
Sorted by: Most recentKevin T.Feb 5, 2025
Really satisfied with the day planner I ordered. It's been super useful in keeping me organized. Shipping took a bit longer than I'd hoped but everything else has been great. The paper quality is really nice too.
Emma K.Feb 21, 2024
Didn't receive the download links for my order. Tried reaching out to support and got absolutely nothing back from them. Even though it was just a free PDF, this doesn't inspire confidence about ordering from them in the future.
Patricia H.Jun 7, 2023
Absolutely awful experience with their customer service team. Their refund policy isn't what they claim it is. When I asked for a refund, the rep refused to process it and wouldn't even show me written proof of their actual policy. They also wouldn't connect me with someone higher up to fix the problem.
Michael D.Apr 9, 2023
This company has seriously lost its way over the past few years. I've been buying from them since 2017 when they actually cared about quality and their customers. Now it seems like they only care about hitting sales numbers and profit margins. Hopefully they'll wake up and start listening to what their customers actually want, otherwise a better company will come along and take over this market.
Sarah M.Feb 22, 2021
Really impressed with the Icebreaker card decks! Grabbed one of their journals too and honestly they've made a difference in how organized I feel. The cards are great for when people come over - yeah, some questions get pretty personal but that's actually what makes them so effective at getting real conversations started. The journals help me stay on track with my daily and weekly goals. Delivery was totally normal, nothing to complain about there either.
Jason P.Dec 16, 2018
My wall calendar took four months to arrive. By the time I got it, we were already three months into the year so it was basically useless. Had to follow up with them four separate times to track down what was happening.
Derek L.Mar 23, 2018
Ordered a calendar and it never showed up. Week goes by and I check on it - still says being prepared, not even shipped yet. Tried emailing customer support multiple times with zero response. It's now been a month and my order is still sitting somewhere in their system. Save yourself the headache and shop elsewhere.
Anders T.Jan 11, 2018
Shipping took way too long. Usually takes about a week just to process and get it sent out, then another couple weeks for it to actually arrive overseas. Half the time my orders don't even make it to me at all. I've had better luck ordering the same stuff from other retailers who get things to me faster.
Best Self Co Review FAQ
How is Best Self Co's rating calculated?
Best Self Co is rated 2.1 out of 5 by 8 shoppers on RetailCoupons.com. The rating reflects all customer reviews submitted, with the majority of recent feedback being one-star reviews citing customer service and shipping issues.
What do shoppers like about Best Self Co?
Customers praise the quality of planners, journals, and card deck products, with specific mentions of nice paper quality and organizational benefits. Some shoppers report satisfaction with product usefulness and have found items like icebreaker cards effective for social gatherings.
What are the main complaints about Best Self Co?
The primary complaints are unresponsive customer service, extended shipping delays (some orders taking months to arrive), missing digital downloads, and disputes over refund policies. Shoppers report difficulty reaching support staff and inability to escalate concerns to management.
Do shoppers recommend ordering from Best Self Co?
Based on the review distribution, the majority of recent shoppers do not recommend Best Self Co due to fulfillment and customer service problems. Only a small portion of reviewers rate the company positively, typically based on product quality alone despite service issues.
How can I write a review of Best Self Co on RetailCoupons.com?
If you have purchased from Best Self Co, you can submit a review on RetailCoupons.com by visiting the store page and clicking the review submission option. Include details about product quality, shipping time, customer service responsiveness, and your overall experience to help other shoppers make informed decisions.