PinkCherry is an online retailer specializing in intimate wellness products and accessories. This page aggregates shopper ratings and reviews to help you understand customer experiences with the store's products, service, and shipping practices.
PinkCherry Reviews
4.4
16 reviews
What Shoppers Say About PinkCherry
Created with AI, based on recent reviews
PinkCherry shoppers consistently praise the straightforward shopping experience, excellent product selection, and responsive customer support. Customers appreciate the simple ordering process, quick shipment times, and discreet packaging. Many reviewers highlight satisfaction with product functionality and features like remote or app-based control options.
The primary complaints center on product quality and design issues. Some customers report defective items, such as waterproof toys that fail after initial use or vibrators with weak power output and rapid battery drain. Additionally, reviewers have noted frustration with button placement on certain products, citing accidental activation during use as a recurring problem.
Customer Reviews (16)
Sorted by: Most recentKevin W.Mar 16, 2026
Ordered a waterproof toy and when we finally got around to testing it in the bath, it started working then suddenly stopped. Put it on the charger and it shows it's getting power, but once I unplugged it the thing wouldn't turn on. This is the first time I've had a problem with anything from an order. Really disappointed.
Samantha J.Mar 13, 2026
Really let down by this vibrator. The power is weak even when turned all the way up, and it drains batteries super fast. My biggest frustration is the placement of the power and settings button. Multiple times I've been in the middle of things and accidentally hit it with my hand, which completely ruins the moment. Since that's literally the only spot to grip it, I don't see how to avoid the problem. Really annoying.
Nicole S.Mar 13, 2026
Really let down by this vibrator. The power is weak even when turned all the way up, and it drains batteries super fast. My biggest frustration is the placement of the power and settings button. Multiple times I've been in the middle of things and accidentally hit it with my hand, which completely ruins the moment. Since that's literally the only spot to grip it, I don't see how to avoid the problem. Really annoying.
Vincent B.Mar 8, 2026
Shopping is straightforward, their product selection is excellent, and the customer support is responsive.
Jessica L.Feb 28, 2026
I've shopped with them multiple times and every experience has been top notch. Finding products is simple, the ordering process is straightforward, shipment gets here quick, and everything shows up in private packaging.
Christopher N.Feb 28, 2026
Works great and feels fantastic. Really appreciate having both remote operation and the option to control it from my phone.
Antonio M.Feb 27, 2026
They carry solid items at reasonable prices. Delivery happened pretty quickly and the items arrived safely in good packaging.
Lauren E.Feb 26, 2026
Absolutely love how much variety they stock and the regular deals they run. Packages arrived on time, though the shipping cost could be better. Items I've gotten have all been good quality. I've told people I know about them.
Marcus T.Feb 26, 2026
The selection here is seriously impressive and they always have promotions running. Delivery arrived when expected, though I wish the shipping costs were lower. Quality on everything I've purchased has been solid. Already told a friend about this place.
PinkCherry Review FAQ
How is PinkCherry's average rating calculated?
The rating of 4.4 out of 5 is computed from 16 verified customer reviews. The vast majority of reviews are five-star ratings, with a smaller percentage of lower ratings reflecting specific product and design concerns.
What do shoppers like most about PinkCherry?
Customers frequently praise the easy-to-navigate website, wide product selection, responsive customer support, fast shipping, and discreet packaging. Shoppers also report satisfaction with product features and functionality when items work as intended.
What complaints appear in reviews?
The main issues involve product defects (such as waterproof items failing shortly after use) and design flaws. Some reviewers report weak power output and rapid battery drain on certain vibrators, as well as problematic button placement that can cause accidental activation during use.
Do shoppers recommend PinkCherry?
The high proportion of five-star reviews suggests most customers would recommend the retailer, particularly for shopping experience and service. However, potential buyers should be aware of reported quality issues with specific products.
How can I write a review for PinkCherry?
RetailCoupons.com collects reviews from verified purchasers. To share your experience, you can submit a review through the product or store page after your purchase, helping other shoppers make informed decisions about both the retailer's service and individual items.
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