Lilly Lashes specializes in false eyelashes and lash accessories, offering subscription services and a rewards program for regular customers. This page aggregates shopper ratings and reviews to help you understand what customers experience when ordering from their site.
Lilly Lashes Reviews
4.5
21 reviews
What Shoppers Say About Lilly Lashes
Created with AI, based on recent reviews
Lilly Lashes earns strong ratings from most shoppers, with reviewers praising the ease of application and removal, fast shipping, and the subscription service for maintaining a steady supply of lashes. The rewards program is also noted as a benefit. However, some customers report significant issues: self-adhesive lash formulations that fail to stick without additional glue, thick or dark lash bands that require heavy eyeliner to blend properly, missing applicators in orders, and occasional shipping delays that affect time-sensitive events.
While first-time lash users frequently express satisfaction with the product's usability, customers seeking specific band styles or reliable self-adhesive options may encounter disappointment. Return policies appear limited, which frustrates shoppers unhappy with their purchases.
Customer Reviews (21)
Sorted by: Most recentAllison P.Nov 3, 2025
These are my go-to lashes and the subscription is perfect for keeping a steady supply. It's really simple to manage and switch things up whenever I want. Plus I'm a fan of the rewards program.
Rebecca M.Nov 3, 2025
The order came through really fast. That said, I wasn't a fan of the product itself. The band is really dark and thick, which looked odd on me. I'd have to wear heavy black eyeliner just to make it blend with the band. Wish I could return it.
David P.Nov 2, 2025
I bought the self adhesive lashes that don't need glue and they just didn't stick at all. The adhesive doesn't work like it should. You'd end up needing to use glue anyway. Really let down by this purchase.
Kevin T.Oct 27, 2025
The shipping took way longer than expected. My event already happened before the lashes showed up. On top of that, there was no applicator included, which meant I couldn't safely apply them on my own.
Lauren J.Oct 26, 2025
Using false lashes for the first time and found them really easy to take on and off. Tested them out yesterday and everything went smoothly. Thank you!
Amanda K.Oct 26, 2025
First time trying false lashes here and I was surprised how easy they are to apply and remove. Wore them yesterday and they worked great. Thanks so much!
Brian H.Oct 25, 2025
Customer service is super responsive. They went through multiple ways to help fix my concerns.
Angela S.Oct 24, 2025
The quality of these lashes is fantastic. My favorites are definitely the ones that come with glue already on them.
Rachel B.Oct 22, 2025
My order arrived right on schedule. Really happy with how good the quality is. They look super natural too. Haven't tried them on yet but I'm pumped to practice applying them this weekend. Appreciate the fast delivery!
Lilly Lashes Review FAQ
How is Lilly Lashes rated overall?
Lilly Lashes is rated 4.5 out of 5 based on 21 customer reviews. The majority of shoppers (86 percent) give five-star ratings, though some customers report issues with product performance and shipping.
What do shoppers like most about Lilly Lashes?
Customers consistently praise the ease of applying and removing the lashes, particularly first-time users. The subscription service receives positive feedback for convenience and product variety, and the rewards program is valued by repeat customers. Shipping speed is also frequently mentioned as a positive.
What complaints do customers have?
The main complaints involve self-adhesive lash products that do not adhere properly without additional glue, thick or dark lash bands that require heavy eyeliner to blend seamlessly, missing applicators in some orders, and occasional shipping delays. Some shoppers also note limited return options for products they dislike.
Do customers recommend Lilly Lashes?
Most five-star reviewers recommend the brand, especially for first-time lash users and those using the subscription service. However, customers with specific style preferences or those relying on self-adhesive formulations may have reservations based on available reviews.
How can I leave a review for Lilly Lashes on RetailCoupons.com?
After making a purchase from Lilly Lashes, you can submit a review on RetailCoupons.com sharing your experience with the products, shipping, customer service, or other relevant details. Include specific feedback about what worked well or what could improve to help other shoppers make informed decisions.
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