Bakscape sells electric shavers and grooming products, including subscription options for replacement heads. This page provides an overview of customer experiences and ratings to help you decide if this retailer meets your needs.
Bakscape Reviews
1.4
5 reviews
What Shoppers Say About Bakscape
Created with AI, based on recent reviews
Bakscape is rated 1.4 out of 5 by 5 shoppers, with the vast majority expressing serious dissatisfaction. The primary complaints center on product durability and customer service failures. Multiple reviewers report that shavers stopped working within months to a year of use, with particular concerns about battery and charging issues in the second generation model. Even more problematic, shoppers consistently describe an unresponsive company: replacement units promised months ago never arrived, customer service messages go unanswered for extended periods, and the business has apparently become unreachable or ceased operations entirely. One reviewer noted that even the Better Business Bureau could not contact the company.
The one positive review acknowledges the product concept is sound and the shaver can work adequately with practice, though it requires a learning curve and the grip design feels weak. This same reviewer noted the subscription model for replacement heads exists but raised concerns about ordering logistics. No shoppers report recommending this store or having positive recent experiences with customer support.
Customer Reviews (5)
Sorted by: Most recentJack M.Feb 22, 2026
Initially, I was really happy with what I got. The customer service was fantastic and the product performed exactly as expected. Then my shaver stopped working and I needed a replacement. They said they'd include one with my subscription order next month. That was half a year back, and now they've shut down completely. They took my money and plenty of other customers' cash too.
Derek N.Jan 13, 2026
Got my first unit back in early 2024. Worked fine for a whole year, then the head stopped functioning. I bought a replacement and mentioned the original problem. They knocked a bit off the price for my second order. Used the new head maybe three times over a month before it died too. I've messaged them multiple times since late 2025 with zero response. They seem unwilling to stand behind their defective products.
Marcus T.Dec 29, 2025
The battery kept draining on me and I was stuck waiting for a warranty swap. They claimed they shipped it in September, but it never arrived and I haven't heard anything from them since, even after reaching out multiple times. I'd suggest finding another option for your body grooming. The Better Business Bureau couldn't even get ahold of them. Honestly terrible support.
Robert K.Dec 19, 2025
If I could give zero stars, I would. The product itself is just average, and it really needs some trial and error to use it right. The blades dull pretty fast even though I don't have much body hair. The real problem is the 2nd generation model has a battery and charger problem that seems to be widespread based on what I found online. Eventually it stops taking a charge and turns into a brick. When I reached out to support, they emailed back initially and acted like they'd send a replacement, but I never got a tracking number. Then radio silence. They won't pick up calls, they ignore emails, and their chat goes unanswered. I think this widespread defect has stretched this small company too thin and they're closing up shop.
Sarah H.Oct 18, 2024
The concept is solid and the shaver works well, but you'll need to spend time getting used to it before you nail the technique. The grip feels a touch weak and mine actually slipped out once. Thankfully it was simple to snap back together and it still works fine. They offer a subscription model for replacement heads, but if you're ordering to the UK, the shipping fees make it pretty pricey.
Bakscape Review FAQ
What is Bakscape's current rating?
Bakscape is rated 1.4 out of 5 based on 5 customer reviews. The rating distribution is heavily weighted toward one-star reviews (80 percent), with one three-star review representing the only positive feedback.
What are the main complaints about Bakscape?
The most common complaint is product durability, with multiple reviewers reporting that shavers stopped functioning within a year, often due to battery or charging failures. The second major issue is poor customer service: shoppers report unanswered messages, replacement units that never arrived despite promises, and an apparently unresponsive or closed business. One reviewer indicated the Better Business Bureau was unable to reach the company.
Are there any positive aspects mentioned in reviews?
One reviewer noted that the product concept is solid and the shaver can work well once you develop the proper technique. This same review acknowledged that replacement heads are available through a subscription model, though shipping to certain locations may present challenges. The shaver can also be disassembled and reassembled if it comes apart.
Do shoppers recommend Bakscape?
No. Of the five reviews, four are one-star ratings expressing strong dissatisfaction primarily due to product failures and inability to receive customer support or replacements. The single three-star review, while noting the product works, raises practical concerns about usability and does not express a recommendation.
How should I write a Bakscape review on RetailCoupons.com?
Share your honest experience with the product quality, durability, and performance. Describe any issues with customer service, returns, or warranty claims. Be specific about timelines (when you purchased, when problems occurred) and what communication attempts you made. Include details about battery life, design comfort, and blade effectiveness. Your candid feedback helps other shoppers make informed decisions.