HP Coupons & Promo Codes

I have a serious problem with my order from HP. I purchased and paid for two packs of multipurpose paper but only got one. After reaching out to customer service several times, they've acknowledged they made a mistake but haven't actually fixed anything. I've asked them to either send the missing pack or refund my money. It's been over a month now with zero action. I'm really let down by this and won't be ordering from them going forward.

I regret buying HP. Got a printer at the start of 2026 and it's constantly losing network connectivity, requiring constant reboots. I wasted a full hour on the phone with support and they weren't helpful at all. They kept saying it was my internet even though everything else in my house connects fine. They refused to give me a replacement. This is the most problematic printer I've owned and I absolutely cannot recommend purchasing an HP printer. The product is disappointing, the support is disappointing, and the experience has been disappointing. Total waste of money.

I'm done buying HP products. I got a printer in early 2026 and it keeps losing its network connection, so I'm constantly resetting the darn thing. I spent an entire hour on the phone with tech support and got nowhere. They kept blaming my internet connection even though all my other devices work perfectly fine. They wouldn't even replace it. This has been the worst printer experience I've had, and I wouldn't suggest getting an HP printer to anyone. The equipment is poor, the support team is poor, and the results are poor. It's just not worth the money.

Think twice before buying an HP laptop. HP put in this really irritating caps lock warning that shows up on your screen every time you press the key, and you can't turn it off. The notification pops up right in the center of your screen for a couple seconds each time. I know someone who works in IT and they said this has been bothering customers for over a year, but the company refuses to release a patch to disable it. Really disappointing company overall.

Don't waste your money on an HP laptop. They've added this super annoying popup notification about caps lock that you can't disable. Every single time you hit caps lock, this watermark appears right in the middle of your screen for a couple seconds. I heard from someone in IT that people have been complaining about this issue for at least a year now, but the company just won't fix it. It's honestly pathetic how they handle customer feedback.

I went to check out a 32-inch LED display at the HP store but they didn't have it on hand. I ended up having to hang around for about 15 minutes while they got it set up for purchase. That said, HP products themselves have been solid. I've been using them since 2011 and haven't had major problems with quality.

Manually writing out 20 pages by hand would literally be faster than running them through one of their printers.

What a thoughtless company this is. They just won't cooperate. I accidentally changed the page limit on my multifunction device account and they absolutely refused to change it back. I hadn't even used the machine to print before I reached out to customer service and they said no. I'm never going to buy anything from this company ever again. The real tragedy is that my entire setup is HP right now, but that's definitely going to change.

This is such an uncaring company. They simply won't work with you. I made a mistake and changed the page count on my all-in-one account and they straight up refused to fix it. I hadn't even printed anything before I got in touch with them and they still said no. I'll never buy from them again. What really stinks is I've got HP products everywhere right now, but that's changing.

I got a brand new PC that arrived completely broken. It powered on okay but didn't display anything. Working through chat support was actually not too bad, I'll be honest, and they confirmed it was defective and said they'd refund me. Then things fell apart. A pickup was arranged with a courier and I made sure to be available. The courier never came. We rescheduled. It happened again. Now this has happened four times and I've blocked off my day each time to hand it over. Still no courier. Their latest plan is for me to drop it off myself with a return tag, except they haven't actually given me the tag. They keep saying they'll email me one once the warehouse is set up, but no email and no tag. Here's the worst part: my money is still with them. They won't process the refund until they physically have the PC back, and I'm doing everything they're asking. I'm thinking a credit card company dispute is my next move.

I ordered a new desktop that arrived broken. It turned on fine but wouldn't show anything on the screen. The tech help through chat was actually pretty solid to give them credit for, and they said it was definitely defective and promised to send my money back. But then everything went downhill. They arranged for a courier to pick it up and I made sure I'd be home that day. No one showed. Then we tried again, and again. I've now had three failed pickup attempts, and I stayed home each time to make the handoff happen. Not once did the courier actually arrive. Now they want me to send it myself using a return label, except they haven't actually sent me the label. They claim they told the warehouse to prepare it and will email when it's ready, but I haven't heard anything and no label has shown up. And here's the real problem: they're keeping my cash. The refund won't go through until they get the computer back, and I've been doing everything they ask. I'm probably just going to dispute it with my credit card company at this point.

I've purchased a lot of HP products throughout the years, including a recent HP laptop from an online merchant. When I had a problem with the hardware, their online support people said the vendor had basically canceled my warranty by adding more RAM, even though HP's own info clearly says adding RAM doesn't void the warranty. The support rep basically told me I have no warranty coverage and terminated my issue. I sent the laptop back and purchased a pair of Dell laptops from a big box store instead. I've never understood why a company would think that ditching a customer to save a tiny amount is good strategy. Just me switching to Dell today represents a loss for HP, and that amount will grow over the years since I won't be purchasing HP anymore. They're not making smart business choices and they certainly didn't make smart choices for me.

Over the years I've invested in quite a few HP products, including a newer HP laptop I picked up through an online seller. When something broke, their support team informed me that upgrading the memory had supposedly wiped out my warranty, even though HP's own paperwork states that RAM upgrades don't cancel coverage. The tech support person basically told me I had no warranty left and ended my support request. I sent the laptop back for a refund and immediately bought a couple of Dell machines from a warehouse club instead. It baffles me that any company would think pushing away paying customers to dodge a small expense is a winning strategy. The fact that I switched to a competitor today alone costs HP money, and that gap will only grow since I won't be buying HP anymore. They're not making smart moves for themselves and they certainly didn't make any smart moves for me.

I've bought plenty of HP gear over the years, and I just got a new HP laptop through an online marketplace. When I ran into a hardware issue, their tech support rep told me the seller had basically destroyed my warranty by upgrading the memory, even though HP's own materials clearly say that adding memory doesn't void coverage. The rep said my warranty was gone and shut down my ticket. I returned the laptop and bought a couple of Dell systems instead. I really don't get why a company would think that losing a customer to avoid a small cost is smart business. Me switching from HP to Dell today alone means HP lost money, and that'll add up over time because I'm not buying their stuff anymore. They're not helping themselves, and they definitely didn't help me.

If you're considering HP Planet Partners for recycling your old toner or cartridges, I'm telling you don't bother. This company is an absolute joke and a complete waste of time. I ordered an ink mailer in late September to ship back some instant ink cartridges that weren't working because I'd terminated my subscription, and I'd never even opened them. The mailer never arrived, so after waiting around forever I placed another order in mid-October. That one also failed to show up. When I reached out to find out what happened, they fed me some excuse about having issues their side but gave me zero information about when it might arrive. These people clearly have no idea what they're doing. Just chuck them in the garbage. You'll avoid the frustration of having them taking up room in your place for months the way I had to deal with.