Etihad Coupons & Promo Codes

I can't say enough good things about Allaith! From my first contact with him, he was so helpful, patient, and knowledgeable. He walked me through every detail, answered my questions thoroughly, and turned what could have been stressful into a smooth experience. His professionalism and genuine care made all the difference. I felt taken care of throughout the entire process. I'd definitely recommend him to anyone who needs support. He truly goes the extra mile.

My flights with Etihad were wonderful overall. The food was really impressive, fresh and flavorful with thoughtful presentation and lots of options. It went well beyond typical airline food and was genuinely delicious. The crew delivered outstanding service that felt truly premium. The flight attendants were professional, approachable, and really attentive throughout both flights. They kept everything comfortable and enjoyable with their friendly personalities and willingness to help whenever needed. Etihad gave me a high-end travel experience that I'd happily enjoy again and would tell others about.

Etihad damaged both of my suitcases during my flight. One is completely ruined and the other has broken fasteners and zippers. Their offer of $50 to cover both bags is laughable. Where could anyone possibly buy two replacement suitcases for fifty dollars?

My two suitcases were damaged by Etihad. The first one is wrecked and the second has broken locks and a damaged zipper. They're offering just $50 for both bags as compensation, which is completely absurd. Finding even one replacement suitcase for $50 isn't realistic.

Both my suitcases were damaged by Etihad during my flight. One is completely destroyed and the other has broken locks and zipper issues. The airline's offer of $50 in total compensation is insulting and unreasonable. It's impossible to replace even one decent suitcase for that amount, let alone two.

My trip on Etihad Airways turned into a complete disaster. My first flight from Bangkok to Abu Dhabi was delayed, causing me to miss my next connection. A flight attendant promised the connecting flight would wait, but it didn't. They rebooked me 14 hours later on a different route that added an extra stop, and I had to fly overnight without any proper sleep. I arrived at my destination a full day late, losing valuable work time. This was unacceptable and showed poor planning. The Abu Dhabi Airport experience was hectic and confusing. The customer service desk sent me around in circles with no real answers, explanations, or genuine help. Nobody stepped up to fix things. To make it worse, I got zero communication about the delay, missed connection, or schedule changes. The lack of updates only made an already exhausting situation worse. For an airline claiming premium service, this fell incredibly short.

I wanted to purchase lounge access for both my sister and myself during our return stop in Abu Dhabi since we had time to kill. When I called and used chat support, they told me I'd have to do it through the website. I struggled to add this to my booking online, and eventually I booked what I thought was for my return flight but turned out to be for my outbound flight when I wouldn't have a chance to visit the lounge. I realized my mistake right away and contacted them immediately, just a few minutes after booking. They told me add-ons can't be refunded and refused any adjustment. While I accept the policy, when a customer catches their own error right away, decent service should include some flexibility. Even budget airlines like Ryanair will help with mistakes if you report them within a day. This cost me 177 euros and I'm disappointed in how they handled it.

I needed to add lounge access for my sister and myself on our return flight through Abu Dhabi since we had a lengthy layover. The website made it difficult to manage my booking for this add-on, and phone and chat support directed me back online. When I finally booked what I thought was lounge access for my return flight, it turned out to be for my outbound leg when I wouldn't have time to use it. I caught the error immediately and called the airline right away, within about 5 minutes of booking. They cited their non-refundable add-on policy and refused to help. I understand policies exist, but good customer service means making exceptions when someone reports their own mistake that quickly. Other airlines like Ryanair will fix booking errors reported within 24 hours. I'm out 177 euros and feel let down by the lack of goodwill.

I had an absolutely terrible experience with this airline. What I received was completely different from what was advertised and promised when I bought my ticket. The issues included misleading marketing, failure to provide services I paid for, lost baggage, website problems that forced me to buy luggage add-ons at the airport for excessive markups, and zero effort to resolve things fairly. Based on these problems, I believe the airline engages in deceptive and unfair consumer practices. I'm keeping detailed records and looking into legal options for misrepresentation, consumer protection violations, and damages. If this isn't addressed soon with real solutions and transparency, I'll escalate to authorities and lawyers. This airline needs to prove it's trustworthy before I'd recommend it to anyone.

I wasn't allowed to board my flight from Abu Dhabi to Kuwait, even though I had all my documents in order and qualify for visa on arrival as someone living in the UAE. The staff refused to consider my situation or listen to me, which put me through enormous stress, disrupted my plans, and cost me money. I found the whole experience extremely disappointing and unprofessional.

I was denied boarding from Abu Dhabi to Kuwait even though I had all the proper documentation and am eligible for visa on arrival as a UAE resident. The staff wouldn't even listen to my explanation or consider my valid status. This caused me significant stress, hassle, and financial harm. The treatment was really unprofessional and disappointing.

I used a travel agent for my booking and they made a spelling mistake on my daughter's name. After reaching out to both the agent and Etihad multiple times, I realized the agent wasn't motivated to help despite charging me for the correction. I contacted them within a day of booking, but this problem went on for more than a month. Then I called Etihad directly and spoke with an amazing woman who got it. She coordinated with her supervisor, fixed the name issue, and took complete control of my booking so I didn't have to deal with the travel agent anymore. This was exactly what I needed since I was stressed about traveling with nine family members. Their kindness in stepping in and solving this removed all my anxiety and made everything right.

My family of nine booked through a travel agent who misspelled my daughter's name. The agent took their time fixing it even though they'd charged a fee for the service. I reached out within 24 hours, but the situation dragged on for over a month. The travel agent wasn't being helpful, so I called Etihad directly and spoke with an amazing representative who understood my frustration. She worked with her supervisor and they fixed the name issue and took over my entire booking from the travel agent. This completely removed the stress I'd been carrying about the trip. Their willingness to step in and handle this one act of kindness made all the difference for our family vacation.

Best flying experience I've had! My flight went from Paris to Seychelles with a stop in Abu Dhabi in economy, and everything was fantastic. Getting through check-in and transferring luggage was quick and easy. The seats were roomy and comfortable. The crew was attentive and friendly. My ticket included a meal, snacks, and beverages, plus there was tons of entertainment to watch. I'm definitely flying Etihad again next time.

Really impressed with this airline. The service was top notch and the staff was genuinely kind and friendly. I was pleasantly surprised by how well I was treated as a customer.