GameStop Coupons & Promo Codes

Their customer service is really bad. I attempted to buy something on their website using my GameStop Pro credit card a couple weeks ago. After clicking purchase, an error message popped up saying payment failed. I checked my card account and saw the charge went through. I contacted support and they just transferred me to Purchasing. Those reps told me it was a credit card issue, not a website issue, and told me to call the card company, which is literally who transferred me. Eventually the charge reversed and I thought okay whatever. I tried ordering again today and the exact same thing happened. Customer service transferred me again and got the same runaround. I've cancelled both my GameStop Pro membership and the credit card. I'm done shopping there.

Paid $10 for same day delivery guaranteeing my controller would be here by 8pm if I ordered before 5pm. I ordered at 2:30pm but by 8:45pm there was nothing at my door. Called customer service and they hung up. They told me to wait until the next day. Should've just gone with Amazon since I'd save money either way. What made it worse is when I went to the store I found my controller already there with a delivery sticker but they wouldn't give it to me. They said I had to wait for a driver to pick it up, bring it to my house, then I could bring it back if I wanted a refund. This $10 delivery had so many cancellations I lost count. At least they refunded me the next day but that simple same day delivery turned into 4 days with no product!

Spent $10 on same day delivery with a guarantee that my controller would arrive by 8pm if ordered before 5pm. I placed my order at 2:30pm and by 8:45pm still hadn't received anything. When I called customer service they actually hung up on me and told me to check back tomorrow. Would've been better off just ordering through Amazon instead. Then I discovered my controller was sitting at the local store with a 'delivery' label on it, but they refused to hand it over. They insisted I had to wait for a driver to pick it up, bring it to my house, and then I could return it to the store if needed. With only a $10 shipping charge, the delivery kept getting cancelled over and over. Thankfully they refunded me the next day, but what should've been a same day delivery turned into a 4 day nightmare with no controller in the end!

My son watched the staff treat me very poorly at the store. I came in around 8:15 after hearing about a sale and wanted to pick up Mario and Luigi. My son was with me when I bought it and I was stunned by how rude the staff was to me. My kid saw the whole thing and now I'm not going back. The employees were incredibly disrespectful. Two workers were there. They pushed a subscription on me and when I nicely said no thanks, the one guy was like that's actually a pretty solid offer. I told him yeah maybe but I don't shop here often enough anymore to justify it. The guy ringing me up then says something like well it is what it is, and when GameStop closes he doesn't want to hear complaining about it. The whole time I'm trying to pay it's awkward. He sets my receipt down and I say have a good one and he just says yup yup. I look at the other guy and say take it easy but he completely ignores me. Just walks away like I didn't say anything. That's wild. When I'm driving away I see him in the window staring me down the whole time.

Disgusted by how the staff handled me while my son was there. I went to the local store around 8:15 after spotting a sale and decided to grab Mario and Luigi for my son. The way the employees acted toward me was appalling and completely ruined the experience. After what my child saw, I won't return. The staff was incredibly rude. Two employees were working that night. They asked if I wanted a membership and I politely declined. The second one immediately started saying it's actually a great deal. I told him it's decent but I just don't shop here often enough anymore like I used to. The cashier then says something like it doesn't matter, and when GameStop shuts down don't come crying to him. It made everything really uncomfortable while I'm trying to pay. He drops my receipt and I try to be friendly saying have a good night, and he responds with a monotone yup yup. I acknowledge the other guy by saying take care and he straight up blanks me, won't even make eye contact. That's wild. I walk out to my car and he's watching me leave, just staring the whole way.

The staff treated me terribly right in front of my kid. I stopped by my local store around 8:15 after finding out about a sale for Mario and Luigi game. When I was checking out with my son, I was shocked at how disrespectful the employees were. I definitely won't be back after my son witnessed how they treated his parent. There were two guys working and when I declined their subscription offer, one of them immediately pushed back saying it's a good deal. I explained politely that I don't shop there enough anymore to make use of it. The cashier then muttered something like it is what it is and when GameStop closes don't blame him. The whole interaction became awkward as I was trying to pay. He tosses my receipt down, I say have a good one, and he just says yup yup. I tell the other employee take it easy and he completely ignores me like I don't exist. That's unbelievable. As I drive away I notice him staring at me the entire time.

Bought a $100 PlayStation card but had trouble accessing my code. GameStop provided the code from my card purchase but when I tried to redeem it on my account, the system said the code was already redeemed.

I'd give them zero stars if I could. Ordered one memory extension card for my Xbox series S and it didn't ship for 12 days when they promise 3 day delivery. Absolutely do not recommend.

Honestly they deserve zero stars if that was an option. I bought a single memory expansion card for my Xbox series S and it took 12 days before it even shipped. They were advertising 3 day shipping but that clearly doesn't apply. Definitely skip this retailer.

Horrible experience with their support team. GameStop shipped me a broken game. They made me take it to the store to return it but the staff there wouldn't accept it. Ended up getting a refund from my order and I'm finished with them.

This company is headed in the right direction. Their clothing selection is always high quality and discounted. They stock items that are super hard to find anywhere else. The employees are consistently friendly and helpful. Plus the executive leadership is doing excellent work.

Got my clothing and toys in less than 24 hours, which beat Amazon prime by a mile!

Had a wonderful visit at the Highlands Ranch location. The staff went out of their way to help and even gave my 8 year old great suggestions for games that would be perfect for him.

I've only been in the store a handful of times this year since I usually shop online. Made about 7 orders over the last few months and haven't had a single problem. Fantastic deals, they honor price matches, their customer support is top notch, and the sales beat everywhere else I looked. They're the best spot to grab a new PS5 when you can find stock. Picked up some amazing D&D dice and t-shirts too.

The new leadership team has made a real difference in how this company operates. Watch out for dishonest reviews from fake accounts that seem to have some kind of agenda against them. I've personally ordered from here more than 30 times and I've never had a single issue. Not one.