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The drivers here can't even seem to understand addresses properly. They said my address needed updating when it was clearly the exact same number, and that held up my delivery. Unbelievable. The app tells you something's wrong without actually showing you how to fix it. Just really disappointing overall.

This carrier is absolutely terrible, honestly worse than most alternatives. Other third party delivery companies do circles around them. Every time they get my packages they go missing. It keeps getting marked lost. Frankly, your delivery people are straight up stealing packages.

Honestly, they're one of the worst delivery services out there. Other third party carriers perform significantly better. It's ridiculous that my packages go missing every time they handle them. They're constantly marked lost. Your delivery people are basically thieves.

Honestly, this carrier is about as bad as it gets. Other third party services do a way better job. Every single time my packages come through them, they seem to vanish. It's always marked as lost. The truth is, your drivers are basically stealing packages at this point.

My package left a facility three days ago but that timeline doesn't add up for something traveling from the west coast. They keep insisting the package departed but won't explain where it went or what happened to it. There are tons of reports online about packages vanishing from this same location since the middle of January. The bad weather ended well over a month back. Something is definitely wrong at that facility.

My package left a facility supposedly three days ago, which makes zero sense since it should've arrived from the west coast way faster than that. The company keeps giving me the runaround, saying the package definitely left but refusing to tell me where. I've read so many other complaints about packages disappearing from that same location since mid January. The storm's been over for a month now. There's clearly something wrong at that facility.

My package supposedly left a facility three days ago, but that doesn't make sense since it should have gotten here way faster from the west coast. UPS keeps telling me it departed the facility but won't say where it actually went. I've seen tons of complaints from other people about missing shipments from this same location since early January. The weather cleared up weeks ago, so something sketchy is definitely going on at that facility.

A replacement kettle was being shipped to me from overseas but failed to arrive on Friday as scheduled. No delivery attempt happened on Tuesday either. I called the driver and he said he'd left it at a depot. Meanwhile, the truck was parked just three minutes away at a station on Friday night and Saturday morning. When I asked, the driver didn't even know the depot info. All I got was automated responses. The top executives make enormous amounts of money but they can't manage to deliver a single package. I'm not sure if this company even actually wants to deliver anything. I'd skip them entirely.

A company in Germany sent me a replacement kettle through this carrier. The delivery was supposed to happen on Friday but didn't show up. When Tuesday came, there was no attempt to deliver either. The driver claimed he dropped it at a depot, but get this, the van was sitting in a parking lot about 3 minutes away from my place Friday night and Saturday morning. When I called the driver, he couldn't even tell me the depot location or number. All I got were automated emails and chatbots. The leadership makes millions but somehow can't get a simple package delivered. It feels like they're playing games to see how long until you give up trying. Just steer clear of this company.

We were trying to stop the ongoing erosion and damage to our driveway and found the right solution. Their website response was fast and comprehensive, with pricing details and step by step instructions plus a tool list. They also followed up with a call to answer any additional questions we had, and the support was great. We're really happy with how it turned out and would recommend them to anyone.

We needed to address erosion problems on our driveway and found a solution that worked perfectly. We got a quick, thorough response from their website with pricing information and detailed how to apply it, plus what equipment to use. We followed up with a phone call and their team answered all our questions with great support. Our project came out great and we really recommend them.

We were looking for a way to fix constant issues with our driveway erosion and found exactly what we needed. The online team got back to us right away with detailed information, pricing, and instructions on installation plus what tools we'd need. When we called to follow up with more questions, the support team answered everything thoroughly. The whole project turned out awesome and we'd definitely tell others to give them a shot.

The customer service is pretty awful, and on top of that the packages are always slow, late, or completely missing. This company deserves way less than one star if that were possible. I'm done using them and won't be back.

The service was excellent. They communicated updates regularly about where my shipment was at every stage. Everything arrived on schedule.

They did a great job keeping me updated throughout the whole process. My order showed up right when it was supposed to.