Agoda Coupons & Promo Codes

Running multiple properties, I signed up for this booking platform hoping for good results. I've had recurring difficulties that I don't face with other sites like booking.com, Airbnb, and Expedia. Since I handle thousands of yearly bookings, I decided to remove my listings. My faith in this platform is completely shattered.

I own several apartments and previously used this platform to receive bookings, but I've continuously experienced problems. The other major platforms I work with, like booking.com, Airbnb, and Expedia, don't give me any trouble. Given that I process thousands of bookings annually, I made the choice to delist everything here. They've lost my trust entirely.

As someone who manages multiple rental units, I've tried this platform for getting reservations. Unfortunately, I keep running into issues with them. I also list on booking.com, Airbnb, and Expedia and those platforms work perfectly fine. With thousands of bookings flowing through each year, I decided it was time to pull all my properties from this site. My confidence in them is completely gone.

After my hotel abruptly changed my reservation to an inferior room at the last second with an increased charge, I rejected it and demanded a refund. The hotel pretended to approve the refund but it never showed up. I reached out to the booking platform since that's where I made the reservation. They said they would investigate but ultimately did nothing and denied my refund request. The hotel had glowing reviews on their website yet apparently pulling this stunt is routine for them. Absolutely unacceptable service. I lost about 250 dollars and never got it back. My advice: avoid prepayment and be extremely cautious with this platform.

I had a terrible experience when a hotel switched me to a worse room at checkout while demanding more money. When I declined, they claimed to refund me but never actually did. Since I booked through this platform, I contacted them about it. Their team supposedly looked into things but then just refused to help or give me my money back. The hotel showed five-star ratings here, but when I dug deeper I found out this bait-and-switch is something they do all the time. Worst customer support ever. I'm out almost 250 dollars for nothing. Do not prepay and watch out with this booking site.

I had a four-night reservation that got canceled by the property while I was en route, and they kept all my money. I requested a refund but was denied because they classified it as non-refundable. Multiple attempts to reach out failed because representatives kept shifting responsibility to the hotel and saying they'd follow up, which they never did. To make things worse, the listed hotel contact number doesn't connect to anyone, making direct resolution impossible.

My four-night reservation got pulled by the hotel right as I was heading there, and they refused to give my money back. The platform's response was that my booking fell under their non-refundable policy. Every time I tried calling, the staff members I spoke with just passed the buck to the hotel and said they needed to get back to them about it, then never contacted me again. The hotel's contact info on their website is bogus, leaving me with no way to resolve it.

I was on my way to check in when the hotel suddenly canceled my four-night stay and kept every penny of my payment. When I asked for my money back, they told me the booking wasn't refundable and that was final. I reached out to the platform repeatedly but got nowhere every time. Every staff member I talked to pointed fingers at their partner hotel and claimed they had to check with them, but nobody ever followed up. On top of that, the phone number for the hotel listed on the site doesn't work, so reaching them directly is impossible.

Had no problems getting my booking set up, things are off to a good start.

No issues with my reservation yet, everything looks good!

The whole process was smooth and everything has been great so far!

Whenever I've had questions or faced problems, the response has been quick and professional. The service quality has stayed solid throughout all my years of using them, and hopefully it'll stay that way.

Their support team has been consistently helpful whenever I needed assistance or had to deal with any issues. This level of quality hasn't wavered over the years, and I hope it continues.

When hunting for places to stay, this platform shows you everything that's available in your travel destination. It's the most comprehensive option out there. Just remember there's no refund guarantee.

The best place to find every possible accommodation option for wherever you're headed. Lots of variety to choose from. Be aware that refunds aren't part of their policy.