About Aerie
Aerie is part of the American Eagle family, and together they’re all about helping people feel good in their own skin.
Since its beginning in 1977, Aerie's style has been easy, casual, and made for everyday life—not about fancy outfits but about being your real self. Aerie is known for promoting confidence and positivity and celebrating every person’s unique identity.
They’ve got stores across the U.S., Canada, and Mexico, and you can shop online from many countries around the world.
What’s also cool is they care about the planet and the people behind the brand, always trying to do things the right way with respect and integrity.
How to Redeem Your Aerie Promo Codes
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Go to aerie.com and shop for the clothing you want.
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Browse by category or use the search bar, then add items to your cart.
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When you’re ready, click the cart icon in the top right corner.
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In the order summary section, select “Enter Promo Code.”
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Type your code into the box and click Apply.
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If the code is valid, the discount will appear in your order total.
Aerie Return Policy
Aerie makes returns and exchanges simple for customers in the U.S.
If you’re not completely happy with your purchase, you can take the item to any Aerie store and return or exchange it there.
This policy applies whether you bought the product online, in-store, or even at an Aerie outlet. To find the closest location, just check the store locator on Aerie’s website.
How to Reach Aerie Customer Service?
Getting in touch with Aerie is easy. Just go to Contact Aerie and chat with the bot. If it can't solve your problem, you can choose to chat with a real human agent.
You can reach their customer service team by calling 1-888-232-4535 or by filling out the email form on their website.
Aerie is also active on social media, so you can follow them on Facebook, X, and Instagram for updates and support.
For international customers, returns can be shipped back to Aerie’s designated address, and the invoice must be included with the package.
FAQs
1. When will I get my refund from Aerie?
Refunds usually take 2–4 weeks after Aerie receives your return, and the money should show up in your account within 5–7 business days after it’s issued. If you chose “Instant Credit,” you’ll get an email with a gift card code to use right away.
2. Can I cancel an Aerie In-store Pickup order?
Yes, if you don’t pick up your order within 7 days, it will be cancelled automatically, and you’ll get an email confirmation. Keep in mind that full cancellation may take up to 2 weeks.
3. How can I track my Aerie order?
You can track your order through Aerie’s website or directly on the carrier’s site for the most up-to-date details. If tracking hasn’t updated in 14 days, AEO can refund your order, and you can also call 1-888-232-4535 for help reordering.
