How to Redeem Build-A-Bear Promo Codes
- Browse for items on buildabear.com. When you find an item you like, click “Add to Bag” on its product page.
- Click “Checkout” on the shopping bag pop-up that appears in the top-right corner.
- On the checkout page, look for the “Enter Code” input box on the right side of the screen, just below your order summary.
- Enter your Build-A-Bear promo code in the box provided and click “Apply.”
About Build-A-Bear
The story of Build-A-Bear began with a magical idea: to create a place where kids could bring their own furry friends to life. The first Build-A-Bear Workshop opened its doors in 1997, offering a one-of-a-kind experience that has since flourished into a global phenomenon.
Far beyond a fleeting trend, Build-A-Bear has become a cherished part of two generations, expanding its reach from physical retail to an innovative online experience and even an entertainment division. The brand's core mission remains the same: to add a little more heart to life.
Build-A-Bear Returns Policy
Build-A-Bear wants every guest to be happy with their purchase, which is why they offer a "Satisfaction Bearantee."
Returns are gladly accepted for exchange or refund within 90 days of purchase. You must have the original proof of purchase to receive a refund.
If you do not have a receipt, Build-A-Bear may, at its discretion, offer an exchange or merchandise credit. Refunds will be issued for the original purchase price or the current list price. Please note that shipping fees are non-refundable.
To initiate a return, you can contact the Guest Experience team for assistance. You can also download and print a return form and a prepaid shipping label from the Build-A-Bear website to mail your item back.
More Ways to Save at Build-A-Bear
- Bonus Club Rewards: Members earn 1 point for every $1 spent and receive a $10 reward for every 100 points earned.
- "Count Your Candles" Birthday Deal: Children can "pay their age" for a Birthday Treat Bear during their birthday month.
- Sale Section: Discounts on furry friends, outfits, and accessories are regularly featured.
- Email Newsletter: Stay updated on sales, promotions, and product launches by signing up for the newsletter.
- Free Shipping Offers: Occasionally offered on orders over $75 or more, often for a limited time.
Contact Build-A-Bear
- Phone: 1-877-789-BEAR (2327)
- Online Form: Use the "Contact Us" form on the Build-A-Bear website.
- BearBot Chat: Look for the chat button on their website for assistance from BearBot or a live agent.
FAQs
1. Can I use a promo code in-store?
Yes, most online promo codes can also be used in-store. If the code is not automatically applied, you must present the original coupon to a store associate at the time of purchase.
2. Does Build-A-Bear offer student or military discounts?
Build-A-Bear does not have a dedicated, year-round discount program for students or military personnel. However, they may offer special promotions during certain holidays or events.
3. How do I get the birthday deal?
To get the "Count Your Candles" birthday deal, you must be a member of the Build-A-Bear Bonus Club. The child must be present in the store during their birthday month, and a Bonus Club member (age 18 or older) must provide their email address at checkout.
