About Chico’s

Chico’s is more than just clothing - it’s a story that started in 1983 on Sanibel Island with a small boutique and a big dream. From the beginning, Chico’s has focused on helping women feel confident, stylish, and comfortable with pieces that truly stand out. 

Their designs are full of color, prints, and details you won’t find anywhere else, making every outfit feel special. 

What makes Chico’s different is their belief that fashion has no age - it’s about expressing yourself every day. With hundreds of boutiques and a vibrant online store, Chico’s makes style easy and inspiring.

Redeeming Your Chico’s Promo Code

  1. Go to chicos.com and look through the items. 

  2. When you see something you want, click "Add to Bag" on the product page. 

  3. Choose "View Bag & Checkout" from the popup cart that shows up under the shopping cart icon. 

  4. On the shopping cart page, type your Chico’s promo code into the "Promo Code" box. 

  5. Hit the "Apply" button to get your Chico’s discount.

What To Do If Your Chico’s Promo Code Isn't Working

  • Make sure you typed your Chico’s promo code correctly.

  • Ensure your order meets any requirements, like a minimum purchase amount.

  • Be sure the discount code is still valid and hasn't expired.

  • If you're still having trouble, try a different Chico’s promo code from Retail Coupons.

Combining Chico’s Coupons

Chico’s only allows one discount offer per order, as mentioned on their website. Be sure to choose Chico's coupon code that works best for your purchase.

Chico's original store

What Is Chico's Shipping Policy?

For U.S. customers, Chico’s offers several shipping options as shown on their website.

You must know that Express and Next Day shipping are NOT available for P.O. Boxes, APO/FPO addresses, or certain remote areas.

If you order before 10:00 am EST Monday - Friday, Chico’s processes it the same day. Orders after that time or on weekends will wait until the next business day.

Tracking is offered for U.S. orders via the confirmation email. International shipments don’t always have tracking.

Also, if shipping to Colorado, there’s a retail delivery fee set by the state - it’s shown separately and applies even if you qualify for free shipping.

For international orders, be aware of import duties or taxes that your country might charge once your package arrives.

What Is Chico's Return Policy?

You can return most items for an exchange or refund within 60 days of your purchase. To get a refund, the items must be in their original condition, which means they should be unworn and unwashed.

There are two easy ways to return an item. You can either bring it to any Chico's U.S. boutique (except outlets) or send it back by mail

If you choose to mail it back, you can use their prepaid shipping label, but a $7.00 handling fee will be taken out of your refund.

Refunds will be sent back to your original form of payment. It's a good idea to always keep your original receipt in case you need to make a return.

What You Need to Know About Chico’s Rewards+

Are you ready to save even more and get special treats? Chico’s Rewards+ is a free loyalty program that makes everything you can think about come true. 

As a member, you'll earn points for every dollar you spend, which turn into valuable rewards you can use on future purchases.

The more you shop, the faster you'll move up through the tiers, unlocking even better benefits like free shipping, a special birthday reward, and access to exclusive events and offers.

Chico’s Customer Service

The fastest way to contact Chico’s customer service is using their Live Chat feature, which is available from 8:00 AM to 10:00 PM ET.

If you prefer to call, you can contact them by phone at 888.855.4986. Their phone lines for both sales and customer service are open from 7:00 AM to 10:00 PM ET, seven days a week.

You also have the option to send an email to [email protected]. If you have a question about an international order, you can email [email protected].