chicos.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 165+ users reviewing Chico's. Read verified ratings and real customer experiences on chicos.com before you order.
Related articles
1.8 / 5
Average user rating
165
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for chicos.com.
Brands may not incentivize or pay to hide reviews.
chicos.com Reviews
Read real experiences from customers of chicos.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Elly Ramzy
February 5, 2026
I used to love Chico’s until recently…
I used to love Chico’s until recently when their prices went up by $20 a piece extra, and their customer services is now overseas where you can hardly communicate. Chico’s web site is always broken, I lost my status as founder, and I ordered a gift certificate around the Holidays with promotion that you get $20 for yourself, which never happened. I called customer service who promised that it will happen within 10 days but it never happened. Chico’s need to read the reviews and respond to customers needs otherwise they will loose a lot on the long run.
Maria F.
February 1, 2026
One of the worst experiences in…
One of the worst experiences in returning a item and still no refund after a month of Purchase ! They send me the wrong item!! Ordered a dress. They sent me a sweater !!I had to return it , then they tell me dress is out of stock !! Still awaiting for my refund from 12/8/25 order !! I keep calling and they say oh I will expedite the refund blah , blah, blah !! I have shopped at Chico’s for years !! Will never purchase another item & will share my horrific experience !! Get your acts together !!
DEB
January 27, 2026
Fantastic store, trendy, A+quality and wonderful, helpful staffThis store in my opinion is fabulous
This store in my opinion is fabulous. I ordered on line and had to do a return and rather than mail I opted to return in store. It was the store in Sioux Falls, SD. The sales associates were over the top helpful. They not only made my returns easy with the refund done immediately but assisted me in finding perfect items, sizing, everything necessary to complete my outfits. I highly recommend this store and my online shopping went without a hitch. My online items were delivered earlier than anticipated. Their clothing line is top quality, beautiful fabrics and love the trendy styling. This will be my first stop for clothes shopping.
Stacy Davidson
January 20, 2026
Customer return
Received a broken necklace. We i called India I couldn't understand the man on the phone. I am responsible to find a ups store drive there defective necklace to it. If I wanted them to send me a replacement they wanted to charge me again. I buy online for the convenience not extra work and charges.
Tracey Prague
January 16, 2026
Absolutely gutted
Absolutely gutted. Just received my delivery and I have used Chicos for years for their mixed kebabs, perfect salad, freshly grilled meat, the most amazing chilli sauce. Only on this delivery, the most disgusting chilli sauce I have ever tasted. When I called to complain he said it hadnt changed and that he’s added more peri-peri sauce in to sweet chilli. This is not chilli sauce and certainly not the homemade chilli sauce that Chicks is famous for. I will not be using them again.
Maryann
January 16, 2026
Love this storeChico’s at The Commons has the best…
Chico’s at The Commons has the best employee’s. They are friendly and very helpful. Love shopping at the Chico’s at the Commons! Give them 10+!!! MaryAnn👍
vanessa sanchez
January 9, 2026
Please someone help with a working…
Please someone help with a working number
Millie Downs
January 8, 2026
I visited the Chicos store in Macon
I visited the Chicos store in Macon, Georgia on 1/7/26. Store # 0514 Associate Jackie greeted me when I walked in about 3:30. I explained I had a dress on hold from that morning and she went to retrieve it for me. I then explained I had brought 3 tops with me that I wanted to match tank tops with them. She pointed me in one direction and said she would be back to help me when she finished with another customer. She returned to my side shortly and we got to work finding tank tops. I also mentioned I wanted a pair of Juliet leggings with a side zipper. Over the next hour, I tried on several tank tops, the dress and the pants. The dress was the whole reason I had driven from Milledgeville to try it on before purchasing. It fit well accept the top was not perfect. Jackie assured me she could order on line in the next size up. She also ordered another color for me to have shipped to my house. I purchased 5 tanks, 1 pair of leggings and 2 dresses. She matched the online price of one of the dresses and graciously applied my coupons to my order total. Thank you Jackie for being kind, professional and a joy to work with.MD
Kitty SMN
December 7, 2025
winter 2025 inventory is abyssmal
Very disappointed in the winter offerings this year. I did get lucky in the fall and actually found a pair of pants that fit, were of good quality and in a color I could use. This winter the colors were lacking, and any style I actually liked was sold out in my size. So glad I had a chance to buy some awesome things over the last several years because this is definitely not the company it was.
Susan rivers
December 6, 2025
Beware
Beware. Item was delayed. After several customer service calls they admitted they don’t have the item in stock. Many excuses and misstatements by customer service reps. Looking for my refund. Wow this company has gone down the drain. Won’t shop there again.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).