Cosabella Coupons & Promo Codes
About Cosabella
Cosabella specializes in sleepwear and intimates along with women's clothing, offering a range of everyday essentials and luxury pieces. Shoppers seek out promo codes and deals for this brand to save on bras, lingerie, loungewear, and apparel at cosabella.com.
How to Use a Cosabella Promo Code
- Browse cosabella.com and add items to your cart.
- Proceed to checkout and review your order summary.
- Look for a field labeled promo code, discount code, or coupon code on the payment page.
- Enter your code in the designated field and click apply to see the discount reflected.
- Complete your purchase by entering shipping and payment information.
Promo Code Not Working? Try This
- Verify the code has not expired, as promotional offers have specific end dates.
- Check that you meet any minimum purchase requirement the code may carry.
- Confirm the code applies to the category or items in your cart, since some codes restrict certain products.
- Look for typos when entering the code, including spaces or incorrect capitalization.
- Clear your browser cache and cookies, then try applying the code again.
- Contact Cosabella customer service if the code still does not work after troubleshooting.
Cosabella Savings Hacks
Cosabella frequently discounts items on their clearance or sale section. Apply an available promo code to already reduced items for additional savings when both discounts are stackable.
Subscribe to Cosabella's email list before shopping to receive promotional codes and exclusive offers sent directly to your inbox. First-time subscriber codes are often available upon signup.
Visit the offer list at the top of this page often, as new codes and deals from Cosabella's affiliate programs rotate in regularly. Bookmark this page to stay updated on the latest savings.
Cosabella typically runs promotions around seasonal events and holidays. Plan purchases around these periods to maximize your chances of finding active discount codes and promotional offers.
Cosabella Shipping Policy
Shipping policies vary based on order value and destination. Review Cosabella's current shipping options and any applicable charges during checkout before finalizing your order. Most apparel retailers offer multiple shipping speeds, so compare delivery times based on your needs.
Cosabella Returns & Refund Policy
Cosabella allows customers to return items under certain conditions; however, specific return windows and policies should be confirmed on their website or by contacting customer service directly. Review the details of your order and the condition requirements before initiating a return.
Cosabella FAQ
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Cosabella Reviews
Cosabella is rated 1.7 out of 5 by 25 shoppers, with the vast majority reporting serious issues across multiple areas of the business. The most common complaints involve the returns process, including long refund delays (sometimes months), unexpected return shipping costs, missing refunds for items that were clearly sent back, and a lack of customer service follow-up. Shoppers also report quality concerns with recent purchases, including bralettes falling apart after weeks of wear and swimsuits lacking adequate support. Several customers mention that service and product quality have declined significantly, with one noting that purchases used to be reliable when items came from Italy but have worsened since production shifted to the US. A small number of shoppers had positive experiences with efficient refunds, though even these customers expressed reluctance to order again due to fit issues or logistical problems.
The few positive aspects mentioned include fast refund processing in isolated cases (three business days) and accurate product fit for some shoppers. However, these positive experiences are substantially outweighed by complaints about delays, missing refunds, deteriorating quality, and inconsistent customer service. Long-time customers express particular disappointment, indicating a notable decline in the brand's reliability and product standards.
I used to really be into this brand and own several of their bralettes. But things went downhill for me. Purchased 2 maternity bralettes that fell apart after just a few weeks and customer service wouldn't help because they said there's no warranty anymore. Then I grabbed a swimsuit and it offered basically zero support. The bralettes are solid but the swimwear is honestly terrible. Mine was from a sale so I'm stuck with it and can't return it. They lost my business.
Terrible experience! Used to order from them when everything was in Italy but didn't realize stuff was coming from the US now. Been waiting for over 3 weeks and they keep telling me to hold tight. Won't be ordering again.
The sizing ran small for me so I had to send the item back using DHL. Got my money back just 3 business days after returning it, which made the whole experience actually pretty smooth. Despite the positive return process, I probably won't order again because the fit issue is a real problem.
I sent back a pricey item back in March because it was the wrong size ordered, just two days after it arrived. Had to pay for shipping myself, and the thing came from a UK warehouse. Then I find out returning it costs me over 13 pounds to ship to Italy. Now it's June and still no refund, plus nobody's bothered to follow up even though I've reached out multiple times. They mentioned some customs problem in May and basically said wait it out, which feels lazy. They claim hassle-free returns but that's absolutely not what happened here. It's their job to deal with customs, not mine. The item cleared customs in April but they never processed my return or got my money back to me. This is my last purchase from them. Contacting my bank to file a complaint.
Had a really bad experience with their returns process. Shipped back 7 items but only got refunded for 5 of them. Packed everything in one bag and sent it all together, so it's impossible they only got some of it. Plus I listed every item on the return form.
Left a review last week upset because I never got my stuff worth around 100 dollars but thankfully the package showed up today and everything fits great! I was genuinely concerned about this place but they came through when it counted and I really appreciate that. Still not sure what took so long with the shipping or their responses, but I'm grateful they made it right.
Two major issues here. Bought two bras in the same size and cup, cost me about 95 euros each, but one fit way bigger than the other. Took two months of back and forth emails with photos before they finally refunded me for one return that I had to pay for myself. Second problem, bikini fell apart after only 5 to 7 washes. When I sent photos to their quality team they basically said oh well, bikinis need replacing every 6 months. Not acceptable.
Placed about 300 euros worth of orders and items came through quickly enough with decent quality. However, three underwear items came oversized for me. I usually wear a medium and these felt more like a large, so I requested a return. The process required logging in, getting return approval, printing my order paperwork, noting the return number, then shipping at my own cost. Since I'm not in Europe, return shipping to Italy would run 20 to 30 pounds. They said sorry, no return label available because they don't cover those expenses. So if you want to exchange a 20 euro piece, you're paying extra 20 to do it. Customer service doesn't match what they charge. Then they just quit responding to my messages. It's disappointing and I feel mistreated as their customer.
Spent about 300 euros on items from them, delivery was on time and the quality was nice. But three pairs of underwear ran way too big. I'm usually a medium but these looked like a large, so I wanted to return them. They made me log in, request return authorization, print my invoice, write down the return number, and then I have to pay for shipping back myself which from my location would be anywhere from 20 to 30 pounds to send it to Italy. When I asked about it, they said no they won't give me a return label because they don't cover return costs. So basically returning a 20 euro item costs you another 20 euros. Super convenient. Customer service doesn't match the price point at all. And then they stopped answering emails. Really disappointed and feel like I was treated badly as a customer.
Really wish I'd checked reviews before buying. The bra quality is alright but the fit just isn't right for me. What's unclear before you make a purchase is that sending things back to Italy costs you money. Their customer service interactions are rough and kind of rude. Please don't send a standard reply asking me to call. I already tried and it was useless. Would not recommend if you live in the UK unless you're absolutely positive about sizing. They did respond to my review and issued a refund, but insisted it was a one time deal. They cleared up that returns from the UK aren't free now since we left the EU. So I'd still say pass on ordering from the UK if you're not completely certain of your size.
Wish I'd read reviews first before ordering! The bras are fine quality but don't fit me right. The problem is they don't clearly say returns go back to Italy on your dime before you buy. Their customer service is annoying and almost rude. Don't bother sending them a generic message asking them to help because honestly that's pointless. Bad company overall and if you're in the UK I'd suggest avoiding it unless you're completely certain about sizing. They actually did reach out after this and gave me a refund but made it clear that was just one time only. They explained their policy that UK returns aren't free since we're not in the EU anymore. So my advice stands: don't buy from the UK unless you're 100 percent sure of your size.
Been trying to place an order for nearly a week now because I have questions about sizing that I need answered before spending this much money. Attempted their online chat option and nobody ever responded even though it says they'll help you right away. Left two voice messages with no callback even though their message clearly says they return calls. Also tried their phone chat and got nothing. Apparently they're not interested in taking my money. That's fine by me since I found another company that was willing to process my order quickly.
Been trying to place an order for nearly a week and I need to ask about sizing before dropping that kind of money on bras. Tried their online chat and nobody showed up even though it says they'll be right with you. Left two voicemails and got zero callbacks even though the message says they'll return your call. Tried their phone chat feature too and crickets. Seems like they don't actually want customers. So I took my business elsewhere and found a company that was happy to help me place an order.
I'd give them zero stars if that was possible. Saw their product featured on a major morning show and decided to order a bralette. Followed their size guide and ordered exactly what they recommended. When it came, it was way too small. Nowhere did they mention that sales are final before I ordered. Had I known that, I never would've bought a bra without trying it in person first. After tons of effort getting them to respond, they agreed to let me return it as a one time exception but I still had to cover return shipping and the new item shipping. After all that hassle I'd get maybe 20 dollars in store credit, which is basically nothing. Why would I ever trust them again? I'm making it my mission to warn every woman I know and I'm posting about them everywhere on social media.
I ordered a strapless bra marketed for larger cup sizes but the quality is really disappointing and nothing like the description. It's basically just a tube with no actual support and cost 70 pounds. Asked about returning it and they want me to pay 13 to ship back to Italy. Nothing on their website says the item came from Italy or needs to go back there. On top of that they're trying to charge me return duties too. Charging customers for return shipping and duties goes against UK consumer protections where you're aggressively selling your stuff. Your site claims hassle free returns which is straight up false advertising under UK advertising standards. Stop trying to take advantage of customers and their legal rights here.