1. Does Hotels.com Price Match?
The good news is yes. Hotel.com will match the price but with some requirements. However, they will not refund the full price for you but will refund the difference amount.
2. Hotels.com Price Match Policy
You can request Hotels.com price matches within 7 days to get the refund. As mentioned above, you will not get the full price, just only the price difference.
The refund will be given back to you in your original payment method if your booking type is refundable. In contrast, you will get the Hotel.com coupon if it’s non-refundable.
The requirements to get price matching from Hotels.com are:
- Same booking details, including same dates, property in the same accommodation.
- Request within 7 days.
- AARP or government rates, Blind reservations, and member-only loyalty program prices are exceptions.
3. How Do You Request a Price Match Refund on Hotels.com?
For the detailed steps, let’s read!
- Go to the Price Guarantee page here.
- Scrolling down to “Ask us to match the price”
- Click to “Submit your request”
- Choose your booking type: refundable or non-refundable.
- Fill in your booking information and submit it.
Hotels.com will view your request within 24 hours. After that, you can get their email confirmation.
4. FAQs
Does Hotels.com Price Match Special Rates?
No, Hotels.com does not offer price matches with special rates that are only available to a limited number of clients.
This includes AARP and AAA member pricing, blind booking, government membership rates, and loyalty club members-only discounts.
Price matching is only accessible for general public prices that do not need special memberships.
How Long Do I Have To Price Match?
As mentioned above, Hotels.com will send the email confirmation within 24 hours.
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