1. Does Vitamin Shoppe Price Match?
Yes, Vitamin Shoppe does match their local competitors and online prices. You can match the lower price and get the difference back in the form of a refund. You can only price match identical products and will need to show the purchase proof to process your price-match request.
2. Vitamin Shoppe Price Adjustment Policy
Vitamin Shoppe does offer price adjustment, but only for online orders. Price adjustment means that if the price of an item you purchased online drops within 14 days of your order date, you can request a refund of the difference. To qualify for price adjustment, you must meet the following requirements:
- Everything about the product—size, flavor, and quantity—must match what you really paid for.
- On vitaminshoppe.com, the item must be in stock and offered for sale at the discounted rate.
- The price reduction cannot be the consequence of a coupon, promotion, or exclusive deal.
There are some exceptions to the price adjustment policy. For example, Vitamin Shoppe does not offer price adjustment for:
- Products acquired in-store or through independent merchants.
- Clearance, closeout, or liquidation sales.
- Items that are subject to pricing limits or rules set by the manufacturer.
3. How to Request Vitamin Shoppe Price Adjustment
If you meet the criteria for price adjustment, you can request it by following these steps:
- Contact Vitamin Shoppe customer service by phone at 1-866-293-3367 or by email at [email protected] within 14 days of your order date.
- Provide your order number, the item number, and the lower price you found on vitaminshoppe.com.
- Wait for confirmation from Vitamin Shoppe that your request has been approved and processed.
