About Etsy
Etsy is a global online marketplace known for connecting creative entrepreneurs with shoppers looking for unique, handmade, and vintage items. More than just a shopping platform, Etsy supports small businesses and independent sellers around the world.
In 2020 alone, purchases on Etsy helped generate nearly $4 billion in income for small businesses. The company supports policies that help creative entrepreneurs. It is dedicated to building a sustainable future and aims to reach net-zero emissions by 2030.
Etsy isn’t just about buying and selling, it’s about building a community that supports people, the planet, and meaningful change.
How Does Etsy Ship Your Order?
Shopping on Etsy is similar to using other online shopping platforms. Since each seller manages their own inventory, they are also responsible for shipping your order.
Many Etsy sellers ship worldwide and offer various shipping methods. Some even providing free shipping options, especially when using Etsy coupon codes. As a result, you may receive your orders at different times and in different ways.
Etsy provides a tool to track your order number and shipping confirmation. Additionally, there is a chat feature that allows you to communicate directly with the seller to resolve any issues.
What is Etsy’s Return and Refund Policy?
Etsy makes it simple to get help if something goes wrong with your order. You usually need to contact the seller directly if you want to return or exchange an item, since each seller runs their own shop.
If your order doesn’t arrive, arrives damaged, arrives late, or looks very different from what was described, you can open a case with Etsy after 48 hours. For qualifying issues, you may get a refund.
Just go to your Etsy account, find the order, and follow the steps to get support. Etsy helps make sure you’re protected.
