Krispy Kreme Doughnuts, Inc. Coupons & Promo Codes

The Nottingham store delivers fantastic customer service. I want to give special recognition to Cheryl, who went way above and beyond to help an autistic customer feel calm and safe when they were overwhelmed. Months later, Cheryl remembered them and took time to check in, which was really meaningful.

Treated myself to Krispy Kreme donuts for my birthday and honestly I wish I had a birthday every month. I went straight for the original glazed and skipped everything else. Sure, they've got lots of options, but nothing compares to what they do with the classic. All those other trendy flavors look like stuff you'd get anywhere else. Krispy Kreme has perfected the glazed donut and should stick with what works. Give me that original glazed and I'm happy.

I've never been into the whole AI thing and I never will be. Does management really think replacing people with machines is smart? That's a terrible call by the people running this company. I'm done spending money here.

The person helping me was really sweet, but that AI ordering system at the drive-thru is a problem. I had to repeat my order several times and the system still didn't understand me clearly. On top of that, it overcharged me. It quoted over fourteen dollars but I only ended up paying a little over eleven at the register.

Went to the Dalton, Georgia spot today and witnessed something really gross. One worker was handling fresh donuts with his bare hands, passing them one at a time to another employee who was actually wearing gloves. He never once grabbed a pair of gloves for himself. It was totally unsanitary and nasty. I decided not to buy anything. Then as I left, he went outside to smoke. I won't be going back to that location ever again, and I recorded it and shared it on my Facebook page so others can see. This is unacceptable! How did that employee think this was okay? The manager was standing right there, just a few feet away, and didn't say anything. I'm planning to post that video on other social media platforms too because this is way out of line.

I'm talking about the Montgomery, AL store on Atlanta Highway. I stopped by pretty late and tried to order through the mobile app, but it wouldn't go through. I asked the employee at the drive-thru window if she knew what was wrong, and she kindly offered to help me out. Turns out they were out of one of the donut flavors I'd selected, which is why the system wouldn't let me complete the order. She took my phone and patiently worked through it with me, so kind and helpful the whole time. That was Charlie, and she absolutely deserves recognition. She was friendly, patient, and really professional. She even thanked me when I was the one grateful for her help. If her managers are reading this, please give Charlie a real thank you because she earned it. She honestly deserves a raise. Kindness like this is hard to find anywhere, especially in this area. Charlie, you made a real difference and reminded me that treating people well makes everything better. Thank you so much.

Krispy Kreme's customer support is absolutely terrible. I've called multiple times asking them to reset my password for their app, and they refuse to help. They claim the request is under review but won't give me any timeline on when I'll actually get the reset email. Meanwhile, I'm locked out of my account and can't use their rewards program properly. It's infuriating that they can't even handle something as basic as sending an email in a reasonable amount of time. This tells me they don't actually care about customers or their loyalty program. They seem content to make things difficult. Honestly, this company has zero respect for loyal customers and terrible service overall.

The employees here need better screening because someone actually spit in my drink and I put up with it for way too long. I should have said something right away, but I just let it slide. If anything, I'd recommend heading to Dunkin instead. I've never dealt with something so gross, and honestly I'm still disgusted about it. The employees could have just refused to make my drink instead of doing something that nasty and unprovoked.

I placed an order yesterday morning for afternoon pickup, they took it and said it would be ready, and we paid them. But they never actually filled the order and kept our money anyway. The Bloomington location seems pretty short on ethical standards. It's not complicated: if you take an order, you need to fill it. I'd suggest going to Dunkin instead because at least they complete the orders they accept.

I placed an order yesterday morning for afternoon pickup, they took it and said it would be ready, and we paid them. But they never actually filled the order and kept our money anyway. The Bloomington location seems pretty short on ethical standards. It's not complicated: if you take an order, you need to fill it. I'd suggest going to Dunkin instead because at least they complete the orders they accept.

The Eureka, MO location is absolutely terrible! Every single time I try to stop by, they're closed. Finally one day they actually had the doors open, so I drove through and ordered. Then they had the nerve to tell me they were shut down because of a donut shortage. This place shouldn't even be in business if they can't keep products in stock and stay open.

The Eureka, MO location is absolutely terrible! Every single time I try to stop by, they're closed. Finally one day they actually had the doors open, so I drove through and ordered. Then they had the nerve to tell me they were shut down because of a donut shortage. This place shouldn't even be in business if they can't keep products in stock and stay open.

This normally is a great spot, but this visit was terrible, honestly zero out of five if that were possible. I usually get solid service at this location. We'd just driven nearly twelve hours back to town from out of state and asked for their special deal on a dozen original glazed and pumpkin glazed for two dollars. They told us they wouldn't have those ready for a couple more hours. Are you kidding me? We made Krispy Kreme our first stop at eight in the morning and they weren't even prepared to offer what customers want to buy. This is the worst I've ever experienced there. They suggested we come back in a couple hours, but by then we'd be home and trying to sleep, not driving around looking for donuts. We ended up going somewhere else instead. You've lost us as customers. It wasn't worth the hassle.

This normally is a great spot, but this visit was terrible, honestly zero out of five if that were possible. I usually get solid service at this location. We'd just driven nearly twelve hours back to town from out of state and asked for their special deal on a dozen original glazed and pumpkin glazed for two dollars. They told us they wouldn't have those ready for a couple more hours. Are you kidding me? We made Krispy Kreme our first stop at eight in the morning and they weren't even prepared to offer what customers want to buy. This is the worst I've ever experienced there. They suggested we come back in a couple hours, but by then we'd be home and trying to sleep, not driving around looking for donuts. We ended up going somewhere else instead. You've lost us as customers. It wasn't worth the hassle.

The morning shift at the DuPont Circle location is great. The staff always has smiles on their faces, the service is warm, and the coffee is hot and fresh. Special shout-out to everyone on that team.