About Mejuri
Mejuri believes fine jewelry should be part of everyday life, not just for special occasions. Since its founding in 2015, the brand has challenged traditional norms by offering thoughtfully crafted pieces at accessible prices. Committed to sustainability, Mejuri focuses on responsible sourcing and partners with trusted suppliers.
Their dedication spans four core areas: people, planet, product, and philanthropy. With in-house designs and regular new drops, Mejuri ensures there's a perfect piece for every style. Now a global brand with over 700 employees—78% of whom are women—Mejuri remains a leader in fine jewelry.
How to Redeem Mejuri Coupon Codes
- To buy fine jewelry, first select the pieces you want and add them to your bag.
- Next, go to the bag page to check your items and the total price.
- Click the 'Checkout' button to start the payment and shipping process.
- Find the box labeled 'Discount code or gift card.'
- Type or paste your Mejuri coupon code into this box.
- Click 'Apply' to activate the discount on your order total.
Mejuri Return Policy
Mejuri offers a generous 30-day window for free returns for customers in the US, Canada, UK, Australia, and Germany. This period begins on the day your order is either delivered to your address or picked up in a retail store.
To qualify for a refund, all items must be in their pristine, original state with no signs of wear or damage. Furthermore, items returned by mail must include all original packaging, such as the tags, box, and pouch.
If you are returning a Lab Grown Diamond item, the accompanying SCS certification must be included, or the package will be sent back.
Certain items are considered final sale and cannot be returned, refunded, or exchanged. These non-returnable categories include any engraved or monogrammed products, earrings used during an in-store piercing appointment, and gift cards. You should also be aware that any item explicitly marked as a "Final Sale" item is ineligible for return.
While Mejuri provides free returns for eligible customers in the countries listed above, the original shipping fees you paid are non-refundable. For US customers, the cost of the return label is waived.
Note that refunds typically take about seven business days to process once the warehouse receives your return.
Find out more details of their policy here.
More Ways to Save at Mejuri
Maximizing your budget on fine jewelry means looking beyond just the monthly Mejuri coupon codes. Consider these additional savings strategies:
- Mejuri+ Membership: Sign up for the free Mejuri+ loyalty program to receive exclusive perks, including priority sale access, early product launches, and free shipping every Monday.
- Mobile App Exclusive: Download the Mejuri App to get personalized recommendations and potential one-time offers, such as a 10% discount on your first in-app order (often with a minimum spend of $150).
- Email Newsletter Sign-Up: Subscribe to the email list to receive updates on new weekly drops, seasonal savings, and private, exclusive promotional offers sent directly to your inbox.
- Buy Now, Pay Later: Mejuri partners with payment solutions like Afterpay or Klarna to allow you to split your purchase into interest-free installments, helping you manage larger investments without the immediate full cost.
- Last Chance Section: Keep an eye out for the 'Last Chance' shop where discontinued items are priced as marked until they sell out.
Contact Mejuri
Email Support: Send all non-urgent inquiries and policy questions to [email protected].
Text Support (US & Canada): For the fastest response, you can text the customer support line at +1-855-496-1110.
Operating Hours (Text Only): The text line is typically available Monday through Friday from 3 am – 9 pm EST and on weekends (Saturday and Sunday) from 9 am – 5 pm EST.
FAQs
1. Can I exchange my item?
Yes, Mejuri offers a 30-day exchange window whether you purchased the item online or in-store. To exchange online, you must initiate the process on the website to download a prepaid shipping label and put the item in the mail within seven days of starting the request.
All exchanged items must meet the same strict return qualifications. Note that in-store purchases and "buy-online-pickup-in-store" orders can only be exchanged by physically visiting a store.
2. Can I cancel my order?
Yes. You have a very narrow window to cancel your order: within 30 minutes of the original purchase. You can do this by logging into your Mejuri account, navigating to 'My Orders,' and clicking 'Cancel Order.' If you don't have an account, create one using the same email address used for the purchase.
Beyond this 30-minute window, the team works quickly to dispatch orders, so neither cancellation nor making changes (like updating a size or shipping address) is guaranteed.
3. Does Mejuri offer a price adjustment or price matching policy?
No, Mejuri does not offer a price adjustment or price matching policy. Prices for all products are subject to change at any time at the company's sole discretion.
