Major League Soccer LLC Coupons & Promo Codes

Got a jersey for my grandson as a Christmas present. It didn't fit him. I tried to return it but was told over the phone that returns aren't accepted because the item was marked clearance. I explained that I bought it before Thanksgiving during a Black Friday sale, so it wasn't clearance when I paid for it. The rep wouldn't listen and flat out refused to accept the return. I'm really frustrated with how this went and thought the MLS would have better standards. I won't be shopping there anymore and I can't recommend this place to anyone.

Total letdown. I ordered a sweatshirt with a guaranteed delivery date, but over two weeks passed with constant promises it would arrive. Then, just a day before the delivery window (and four days before Christmas), they emailed saying it was out of stock even though it should've shipped already. They wouldn't refund my card either, only offered store credit minus the shipping and taxes. Their chat support (there's no phone line) was completely unhelpful. No gift for Christmas, a partial refund at best, and I'd have to pay double the shipping and taxes to try again. MLS really needs to step up.

Can't cancel your orders here. I bought something and was told it was a pre order with delivery after Christmas. That exact item is now showing as in stock on their website with shipping available before Christmas. I reached out to get the order canceled or expedited and got told that a) canceling isn't allowed and b) they can't rush the shipment.

Looks like crooked logos are standard here. Paying $40 for a shirt that has a completely crooked printed logo is ridiculous.

Do not buy from them. Purchased a Christmas gift that was way oversized and cost $110 total. They wanted $10 to print a return label or I could take store credit instead. I took the credit, which turned out to be dumb. Still had to drive to UPS to return it myself and only got $82 back in credit. Ordered another gift on December 19th that was supposed to come by December 26th. It's now January 6th and still nothing. Avoid this place. Their service is terrible. They don't have real customer service, just an automated robot.

This website is horrible. I spent three months trying to get a soccer jersey delivered from LAFC. My first order got sent to Europe and got lost after three weeks. I placed a second order for delivery to my home in California. After another three weeks, the tracking still showed processing. I called and got no explanation for the delay. After three months of ordering, waiting, reordering, waiting, and getting no answers about where the item was or why it wasn't moving, I canceled. They did refund me at least, but after 3.5 months I had nothing. I found another store, bought the same jersey, and it arrived within days. Do not buy from this website. They're a complete joke.

This looks like a fraudulent operation. You basically can't return anything you buy here. Grabbed two different sizes for my kid so I could send back the wrong one. They never emailed an order confirmation with a number, though I did get confirmation through PayPal. Without that order number, you're stuck because there's no online return system, no email address to contact, and calling just gets you an automated voice that won't transfer you to a human unless you have your order number. It's unbelievable that major league teams allow their merchandise to be sold on this website.

I'd give zero stars if I could. Ordered a tee and the sale price disappeared once I entered my credit card details. Canceled right away and was told the refund would take 2-7 days to process.

Once your order goes through, good luck getting help. If your problem doesn't fit their robotic chat responses, you're out of luck with zero options for fixing anything. This company is garbage.

Awful customer service with a robot that can't answer basic questions. I had to return an item and purchase a larger size. I got the replacement because I paid for it separately, but it's been over 45 days without my refund. This was absolutely my final purchase here.

Don't waste your money on this retailer. Make sure you thoroughly read all the terms and conditions before purchasing. Their customer service reps are slow to respond. A representative took over 40 minutes just to explain that an item couldn't be returned. The product photos looked great, but what actually arrived wasn't what I expected to get. This taught me a valuable lesson about checking the details closely and steering clear of this company entirely.

This website is absolutely terrible. Orders don't arrive (my last one disappeared in shipping) and they have zero real customer service, just chatbots. Stay away at all costs.

Another classic example of this retailer failing to deliver what you ordered. I spent $167.17 on a jersey that never showed up. This was November 2022. They haven't gotten any better or made any improvements since the tons of other negative reviews out there. It's aggravating dealing with them, your credit card company, and the disappointment of gifts that don't arrive. Major League Soccer is getting hammered by the bad reputation this site keeps creating. I support my local team, but using this website makes me feel like I'm dealing with con artists.

Like many others, I went through the checkout process and removed all the upgrades I didn't want. I got to the final screen showing a subtotal that matched what I expected to pay. Then I submitted the order and it was suddenly $20 more. I went back to check and noticed the shipping had automatically switched to expedited on the final confirmation page. I complained to customer service but they wouldn't budge. I canceled that order and won't be back. MLS really needs to switch to a different vendor. This platform is terrible.

Found a Galaxy cap marked down to $3.99 and thought I'd finally scored a deal since hats typically run $20-$30. Turns out they sent me a Raiders cap instead. Called support and learned the Galaxy cap was no longer available. They refunded me and said I could keep the wrong hat, but that doesn't fix the issue. This was my first and only time ordering from them.