Optimum Nutrition Coupons & Promo Codes

This company is absolutely shameful. I emailed them more than two weeks ago about fraudulent websites copying theirs and stealing from customers. I personally lost over eighty dollars to one of these fake sites. They promised to make it a priority but haven't taken any action. I found and reported the fake website myself in less than half an hour and got it shut down. My last email to them went unanswered over a week ago. I'm planning to reach out to news outlets because it's clear they don't feel any responsibility to protect customers who are being scammed by imitation sites.

They charged me but I can't find any trace of the order anywhere. Nothing shows up in my account on their website, and I haven't received any confirmation emails. Their customer service line doesn't even work. I submitted two support tickets through the site and haven't gotten a single acknowledgment or response from either one. I'm going to have to dispute this through my credit card company. This company is basically impossible to reach.

Sent me the wrong product and now they're refusing to give me my money back using excuses that don't even make sense.

The sweetener flavor completely overpowered everything else about this and honestly made me nauseous. The Gold Standard plant-based version has way too much sweetener in it. Looking at the French Vanilla specifically, it's got pea and rice protein with natural flavors and thickener, but that sucralose sweetener is just way too strong.

Picked up their ready-made shakes at a store and they were awful. The shake had solidified in the bottle even though it wasn't expired. I actually sent them a video showing me trying to get it out, but when I opened a support ticket they basically brushed me off saying that since I didn't buy it from their site they couldn't help, even though they're the ones who made the product. Absolutely disrespectful.

Received my order quickly and the products are exactly what they should be. I'll definitely be ordering again. Thanks for the solid service.

Fast shipping and the quality is exactly what I was expecting. Definitely ordering from here again. Really happy with the experience.

Grabbed this at a local retailer for a great price. Quality product, tastes solid, and surprisingly low in sugar. Some other shops are marking it up ridiculously high for the same item. You're getting a good deal here.

Picked this up at a local store for under twenty bucks. It's solid stuff, tastes pretty good, and has way less sugar than you'd think. Meanwhile, other retailers are charging three times that for the same product. Definitely a good value.

I didn't order directly through them, but had questions about whether my product was authentic. Their live chat support got back to me in about five minutes, and the agent was super helpful. They also sent me an email confirmation to back everything up.

Didn't purchase directly here, but needed to verify my product was genuine. A support rep got to me through live chat in about five minutes and even followed up with an email to confirm everything. Really helpful.

Wish I'd read the reviews before placing my order. I've always trusted Optimum Nutrition as a brand, so I'm really let down by how this played out. Placed my order on the 31st and still waiting 12 days later with no updates. Customer service rep Jordan pointed me to a link that literally just says there's no delivery estimate available. When I asked about getting my money back, he said I'd need to refuse delivery and then sit around for another month waiting for a refund, except I don't even know when the package will show up. I asked twice if there was anything the team could actually do to help, but kept getting the same non-answer. This is honestly shocking for a company I've been loyal to for so long. Meanwhile, a competitor managed to get my order to me in 3 days despite going back and forth about logistics. Not coming back here.

Ordered a 2 pack of performance whey on November 14, 2023 and they cancelled it from their end without any explanation. Never got my money back. I've called their customer service multiple times and every single time they tell me the refund will arrive in 1-2 days, but here we are on December 31st with nothing. I placed my order through their site and I'm located in India. No one from their India team is willing to help me get my refund. I'd really appreciate some assistance with this.

Ordered whey protein that shipped from the Netherlands and took way longer than it should have. The delivery notification said it arrived at a grocery store pickup spot. When I showed up there, employees told me the package was already sent back to the warehouse. I reached out to ON support and they're claiming the package was delivered so they won't refund me. I got absolutely nothing. Who even signed for this at the store? There's no real tracking. They just don't care about customer problems. I won't be ordering from you again, and I'm telling everyone at my gym to do the same.

Purchased a five kilo bag of whey with some promotional gifts included. When the courier arrived, the box was surprisingly light, under a kilo. I asked why but got no response. Inside I found only the gifts, no protein powder at all. The box had extra tape on the bottom which seemed suspicious. I took pictures and immediately emailed a complaint. They sent back a response saying they wouldn't refund or replace anything. I've sent multiple follow-up emails to customer service with no replies, and calls to their team keep getting diverted. Do not shop here if you don't want to get ripped off. I've started a dispute with my bank. For a company this size, the way they treat customers is criminal. I received an email on the 18th from Optimum refusing any refund or replacement, basically telling me to contact authorities. I decided to investigate myself and called the courier who said nothing had been filed with them and no investigation is happening.