Personnel Concepts Coupons & Promo Codes

This company operates unethically, acts sketchy, behaves unprofessionally, and runs a scam operation. I ordered a labor poster after getting mail saying it was necessary for my small business where it's just me working. They called and said I didn't actually need that poster but was legally required to buy this other package instead. After reviewing what they sent me, I realized they'd lied. I emailed them saying I wasn't interested and wouldn't purchase anything. A month later a woman called being really rude, saying I had to pay and that my email didn't count as a cancellation. I brought up their one hundred percent satisfaction guarantee printed on their website and the fact that I was misled. She said none of that mattered and they'd send me to collections. I asked for a supervisor to call me back and she said someone would, but no one ever did. When I tried calling to follow up, I couldn't reach anyone. A few months later a different woman called, and she was actually pleasant. She asked if I had proof of my cancellation email. I did and sent it to her. She said she'd take care of it within a day and follow up. She never did. I waited a bit, sent her an email to check in, nothing. Sent another email after that, still nothing.

For months after placing an order, this company kept bugging me asking for company information. They wouldn't ship my laminated poster without me answering their questions. I decided to just cancel the whole thing, but they fought me on it. I had to put a stop payment on my card to make it stick. Now they're claiming I owe them for a poster I never even received and they're threatening to send it to collections. It's completely unreasonable.

Getting the product went smoothly enough, but I'm really not happy about how it was advertised. It felt like a classic bait and switch situation. They quoted me a smaller price initially, but days later they're discussing a cost that's ten times higher. As a nonprofit, we have to watch every penny. The whole experience caught me off guard.

I only wanted to pay nine ninety-five for the poster plus five ninety-five for shipping, totaling fifteen ninety. I never selected any extra services and that's all I agreed to pay. Instead they charged me an extra one hundred eighty-eight dollars and twenty-six cents, then another fifty dollars. I never authorized these charges. I don't want your poster or anything else you're selling. What you're doing is wrong and banks exist to protect people from scammers like you. Good luck finding more victims. You'll be hearing from my bank about unauthorized charges. Get ready for a lawsuit.

These people basically bullied me into trying to turn my nineteen ninety-nine dollar poster purchase into a two hundred nineteen dollar bill, and wouldn't stop pushing the whole compliance angle. I won't be ordering from them again, period. I'm really frustrated because I didn't get the name of the person I spoke with. Please stay away from this outfit. Seriously, do not do business with them.

The poster itself is worth about ten bucks. But then I got three identical phone calls trying to sell me ninety-nine dollars a year subscriptions times three for my three different locations, all because buying the poster apparently wouldn't make me compliant. Wasn't the whole point of buying their poster that I'd be compliant? They told me I still needed to add OSHA materials that were already on the poster I bought, plus two other things. By the second call I was so frustrated that I asked to cancel, and they said I had to call customer service. On the third call I actually tried to sell something back to the rep. The representatives were pleasant enough and just doing their job, but the way they pitch it makes you feel like you have to buy everything they're pushing.

Back in 2022 I got a poster from them, and when they called they insisted I needed a different one for six hundred dollars instead. This year they reached out again saying everything was ready to ship. I told them no thanks, I'd already gotten a poster elsewhere. They sent it anyway. When I called customer service about returning it, the rep couldn't even promise I wouldn't still get charged. I returned everything and they're claiming they never got the package, so now I'm dealing with the postal service trying to track it down. I won't pay the invoice for something I sent back. They've turned this over to a collection agency. I filed a complaint with the Better Business Bureau and I'm planning to talk to a lawyer. They treat people horribly.

Why did you ship me New York and Federal Labor Law Notices? What's this about? Why should I have to pay you? Stop with the scamming!

We bought labor law posters from them back in 2022 without any problems. Then in March 2023, we got an invoice for over three hundred dollars for downloadable training videos we never asked for, didn't approve, and didn't even use. My employee called to dispute it, but their representative said we'd waited too long so they'd only drop half the charge. I called back and requested proof that we'd authorized anything, whether a signed contract or an email purchase order. They claimed our employee agreed to it by phone. I asked them to play the recording and they refused due to company policy. My policy is not paying for stuff I didn't order. After a lot of back and forth, they said they'd cancel it and email confirmation. When I asked which email address it'd come from, she gave me her first name at their company domain, but the actual email came from a different email address at a completely different company. So remember both names: Personnel Concepts and this other company. I'm still not sure if this was sneaky sales tactics or actual fraud.

I'd seriously recommend avoiding this company. All I wanted was a basic employment poster to put up in my office breakroom. Shortly after my purchase, someone from their team reached out saying I was "required" to buy additional materials that would end up costing me ten times what I'd already paid. When I got upset and asked to cancel, the rep just hung up on me without another word. I tried contacting them multiple times about getting my order canceled, but they ignored every message and went ahead and charged my card anyway.

Complete scam. I got something that appeared to be official documentation from Washington. When I called them, they said if I didn't purchase additional items I could face fines, so I fell for it. They sent me an invoice with a link, but I never used it after double checking with my local chamber of commerce, which actually gives these posters for free, and the Department of Revenue told me I wasn't required to have anything, especially not training materials since I run the business solo with no employees. Now they want me to pay two hundred eighty dollars for something I never used and didn't need. It's gone to collections. I'm on a tight fixed income and can't afford this. Don't go near this company.

After we cancelled our poster order, we got bombarded with aggressive calls from pushy sales staff who wouldn't accept our no. They kept calling even when we said our boss wasn't available. When we finally cancelled, they assured us they'd remove our number, send a refund, and close everything out. We got the refund, but the calls have kept coming nearly every single day for two weeks straight now. This is not a company worth doing business with. Their sales approach is rude, aggressive, and downright predatory. Small business owners shouldn't have to put up with this kind of treatment.

The salespeople use high pressure tactics that make you feel like you're breaking the law if you don't buy what they're offering. They quote you one price and then your invoice shows extra stuff added on that you never agreed to. I really didn't enjoy that phone call at all. It almost felt like talking to a computer. After seeing all these other negative reviews, I've told everyone in my office to hang up and block this company's number if they call.

Personnel Concepts continues to stock the poster selection I need for my business.

Really great. This could turn out to be awesome.