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Pottery Barn Kids Promo Codes for December 2025

Pottery Barn Kids Promo Codes for December 2025

Updated: Dec, 27 2025

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Looking to create a magical space for your little one? Our Pottery Barn Kids promo codes are your key to designing the perfect room. From cozy nursery furniture to playful decor and bedding, you can find incredible deals on high-quality pieces that are both stylish and safe.

Pottery Barn Kids Promo Codes for December 2025

Brands may not incentivize or pay to hide reviews.

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About Pottery Barn Kids

Creating a beautiful and safe space for your little one is so important, and Pottery Barn Kids makes it so easy!

Founded by two moms who wanted stylish, high-quality options for children's rooms, this brand is all about making your family's space healthy and happy. 

They design their products in-house, focusing on both fun and function, and are committed to using safe, high-quality materials. It's not just furniture and decor; it's about creating a safe and charming environment where your kids can grow and thrive.

Redeeming Your Pottery Barn Kids Promo Code

  1. Browse for the items you want at PotteryBarnKids.com and add them to your cart.

  2. When you're ready, click "Checkout Now" or the shopping cart icon to go to your cart.

  3. Either sign in to your account or choose "Checkout as Guest”, and then fill in your shipping and payment details.

  4. Near the top of the "Payment" section, you'll see a "Promo Code" tab. Enter your coupon code there and click "Apply" to see your new total.

What To Do If Your Pottery Barn Kids Promo Code Isn't Working

  • Make sure you typed your Pottery Barn Kids promo code correctly.

  • Ensure your order meets any requirements, like a minimum purchase amount.

  • Be sure the discount code is still valid and hasn't expired.

  • If you're still having trouble, try a different Pottery Barn Kids promo code from Retail Coupons.

Combining Pottery Barn Kids Coupons

At Pottery Barn Kids, you can only use one promo code on each order, and there are very few times you can use more. Also, some online coupons may not work in physical stores, so it's a good idea to read the rules for each offer before you begin shopping.

Pottery Barn Kids Store

What Is the Pottery Barn Kids Shipping Policy?

The shipping cost depends on the total cost of your order. For orders under $15, the shipping fee is $5.95, and it goes up from there.

For orders between $200 and $300, the fee is $29.00. If your order is over $300, the shipping cost will be 10% of your total.

There is also an extra fee for any items sent to Alaska, Hawaii, or U.S. territories.

What Is the Pottery Barn Kids Return Policy?

According to Pottery Barn Kids return policy, you can return most eligible items for a refund within 30 days of receiving your order. 

However, you need to remember to have the original receipt or a gift receipt, and items like those that are personalized or marked "final sale" generally can't be returned.

You have a couple of easy ways to make a return. You can bring most non-furniture items to any local Pottery Barn Kids store for a free return. 

Alternatively, you can return your items by mail using a UPS label. For furniture and larger items, it's best to call their customer service to get help with the return process.

Pottery Barn Kids Customer Service

For U.S. customers, you can reach their customer service team at 1-800-993-4923. The team is available to help with orders, product questions, and more.

You also have the option to send an email. If you have questions or need assistance, you can email them at [email protected]. This is a great choice for questions that are not as urgent.

Jennifer Hunter

Jennifer Hunter is a senior editor for RetailCoupons.com covering deals, coupons, apparel, accessories, and pets.

Reader Reviews

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Y

Yuji Marsh

December 21, 2025

Wrong color sent for a $250 baby…

Wrong color sent for a $250 baby carrier. They will not return or exchange.

J

jct

December 20, 2025

Nonexistent customer service... will never buy PBK again

I almost hate to relive the horrible service experience in this review. Worst customer service; I would never buy from them again. They sent me a child's chef's monogrammed apron missing the hat in the set, and made me jump through hoops to try to correct THEIR mistake. I still don't have it after more than a month and too many calls and chats. I would never buy from PBK again.

H

Hovhannes Danelyan

December 15, 2025

I ordered a Christmas gift for my baby…

I ordered a Christmas gift for my baby well in advance, expecting it to arrive on time. Instead, after 5 days, my order was refunded without any notice, explanation, or communication whatsoever.Customer service did nothing to inform me, offer an alternative, or even apologize. I only found out because I checked my account myself. This completely ruined my plans and caused unnecessary stress during the holidays.If an item is unavailable, the bare minimum is to notify the customer and provide options — not silently cancel an order for a baby’s Christmas gift. This shows a total lack of professionalism and care.Very disappointed. I would not recommend ordering from here, especially for important occasions.

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UNhandy Me

December 6, 2025

DONT BOTHER BUYING HERE

I’ve recently purchased ALOT of items from PBK as Christmas gifts. 1. Expensive and they DO NOT PRICE ADJUST when goes on sale … even within a week!!!! Only adjusted if item is not delivered…what the WhAt!??? Is this a scam or what??! I just purchased last week! 2. Quality is really bad. Purchased “Chelsea” kitchen… parts of it is just a Lowe’s type small side cabinet. NOTHING special for the price! I have to pay an exorbitant amount of shipping to return. 2. Customer service is the WORST I’ve experienced. Rep could not even tell me where my closest store would be if I wanted to do an “instore” return. Rep told me to check on google! WHAT??!!! I do not recommend

S

Sao Paulo

December 3, 2025

Fraud

Fraud ! Scammers ! DO NOT order from them!!! I placed order of two items and they automatically charged me. The next day they charged my card AGAIN!! And now they keep on trying to get more money from my card . My bank advised me to cancel the card . Scammers !!! My money is still on hold by them!!! No items received !!! I was charged 3 times in total!!!

S

Susan McEndree

December 2, 2025

Still waiting on an order from October

Still waiting on an order from October. Every time I chat. I’m told all the reps are busy and they don’t allow waiting. Poor service. I’ve waited for this item since October and paid way too much. Very disappointed and frustrating. Will never order from these people again.

P

Petra J

November 25, 2025

Do not order from them!

I ordered a baby gift 7 Nov. The delivery date was stated to be 14 Nov. I needed it faster so I paid extra for faster delivery (3 days). On 25 Nov I contacted their customer service as the package hadn't arrived, and was told they did not have the product at the moment of delivery and the fast shipping only applies once they get the product in stock. I was not informed the product is not in stock, but was allowed to pay extra to receive faster than by 14th. The baby gift is now humiliatingly late and have paid money for a gift that did not arrive on the promised date, let alone faster. How is this even illegal?

R

Rose Fix

November 21, 2025

I ordered one girls' jewelry box

I ordered one girls' jewelry box. They shipped me two instead. I was honest, called them and told them what happened. I was told to take it to UPS and tell them "return to sender." I did that; however, because the box was opened and merchandise removed UPS could not send it back. I came home; called Pottery Barn again. I was on hold for some time when they finally sent me a prepaid shipping label. The company never acknowledged my efforts to be honest and take the time to do the right thing. I offered to donate the box to a "Give a Christmas" but they want it back. I have to go back to UPS again to see if they will take the shipment. SO disappointed in the way they handled this situation. The two agents I spoke with were very nice; however, management never took the time to recognize my efforts and be kind enough to have the jewelry box donated.

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Natalia González

October 28, 2025

THE WORST EXPERIENCE.

THE WORST EXPERIENCE.I WOULD NEVER BUY FROM POTTERY BARN KIDS IN MY LIFE! No matter how cute/adorable the item looks, the shipment is a completely SCAM! I purchase my son and I, Halloween costumes on Oct 12th to be here by at least a couple of days before Halloween. Guess what? It's going to arrive by Nov 3rd.Even though I contacted costumer service just the 2 days after the shipment was supposed to arrive (apparently by Oct 22nd) to find out it wasn't even been shipped yet.... Of course NO ONE gave me a clear reason why but " I'm sorry there's not much I can do about this" the representative was just rude and careless about the issueI paid $350 CAD for costumes we are not going to even use.

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Alexandra

October 24, 2025

Terrible customer service

My package was damaged in transit and the customer representative refused to do anything to help me other than send an email up the chain. He was rude, made no effort to ship out a replacement or provide any solution to remedy the problem. He abruptly said that it is not Pottery Barn’s responsibility to front another delivery fee… So now I have a package that is being held by Purolator indefinitely and no refund or ordered items to speak of. It has been almost 20 days now… I will never purchase from there again. I am going to have to dispute the charge with Visa at this point.

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