123inkjets.com Reviews
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Join 47+ users reviewing 123inkjets. Read verified ratings and real customer experiences on 123inkjets.com before you order.
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2.9 / 5
Average user rating
47
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for 123inkjets.com.
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123inkjets.com Reviews
Read real experiences from customers of 123inkjets.com.
Brands may not incentivize or pay to hide reviews.
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Patty Meeko
January 7, 2026
123 Inkjets is the only company I've…
123 Inkjets is the only company I've found that could supply the ink we needed for our aging plotter. The website was easy to use and delivery was speedy.
Jeremy
December 12, 2025
Do not use
I had an issue and called them. I was told they would ship out replacements right away as I let them know that I was out of ink because I trusted their product would work. A week later still no ink I was told 3-5 business days which would be today. I was told it shipped on the 10th which is not right away and they do not start counting until it ships. I asked to speak to a manager and was told the manager gave them an answer and would not speak to me even though I continued to ask the rep would not connect me to a manager. This company lost my trust buy somewhere else you will Thank me.
David Moss
October 3, 2025
Learned the hard way on the Terrible Refund Policy!
Let me add to all of the other terrible reviews. I called to get help from an associate with my order. I wanted to make sure I ordered the correct cartridges that would work with my HP printer. The person assured me my order would be 100% money back if I'm not satisfied. I completed the order on my computer so I wouldn't give my credit card information over the phone. Two months later, I received my order. I had to purchase cartridges from Staples to use my printer. After my order arrived, I needed to empty my Staple cartridges before using the 123 cartridges. The day came, and my HP printer would not let me print, telling me these 123 cartridges are not HP cartridges. I called 123inkjets and talked to an associate named Fernando. I explained everything that happened and asked for a full refund. He explained he could only give me a small credit back to my card if I sent back the unused cartridges. He explained I had to pay for the postage when sending it back. The postage would reduce my refund to less than a third of what I paid originally. Far from 100% satisfaction as promised. Fernando told me I should have been told that my printer only accepts HP cartridges. The associate I called when making my order never gave me this type of information. I was told several times that if I'm not 100% satisfied, I can receive a full refund. Please don't be duped like I was and end up with useless toner. There is a reason for so many bad reviews, which now includes me.
TeriL
September 7, 2025
Ordered a toner cartridge for my HP…
Ordered a toner cartridge for my HP laser printer. Received the cartridge and tried to follow the instructions to install HP toolbox to bypass reading the chip in the cartridge. HP toolbox no longer exists, so I'm stuck with a cartridge that does not work. Even though I ordered the right cartridge and it doesn't work, they refuse to provide a return label. It'll cost me approximately $20 to return it. This used to be a quality company, but they've failed to keep up with the times and changes with printers. They've lost my business both professionally and personally.
Jerome DiNoto
August 18, 2025
My order was not received in a timely…
My order was not received in a timely manner. Colors were received separately, in fact I am still waiting for the last color to arrive. Meanwhile I can't use my printer
John
July 9, 2025
The order process is easy and I get the…
The order process is easy and I get the orders in a prompt manner. Selection is good however I have had several instances where the cartridges do not work. In those cases I've had to contact 123 and get a refund or replacements. 123 has been good in those situations.
sue
June 27, 2025
quick shipping
quick shipping, good product
Gary
June 18, 2025
Very Good Experience
Easy to order and received sooner than expected. Quality seems to be excellent.
Pete barney
June 5, 2025
Easy site to navigatereview with competitive…
Easy site to navigate with competitive prices
cmmuseummtintouch.net
May 22, 2025
The only issue I had was trying to pull…
The only issue I had was trying to pull the ribbon out of the cartridge. It comes out sooo far and got ink on my hands.The copy work is good.
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