2ndswing.com Reviews
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Join 93+ users reviewing 2nd Swing Golf. Read verified ratings and real customer experiences on 2ndswing.com before you order.
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3.5 / 5
Average user rating
93
Total reviews
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2ndswing.com Reviews
Read real experiences from customers of 2ndswing.com.
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Tom
November 7, 2025
Ordered 4 ping irons to fill out my…
Ordered 4 ping irons to fill out my set. g730 with ping graphite shafts. While this appears to be custom, the only custom part is I didn’t need a 7 iron. Next smart they responded with their “timeline eatinates” of 3-5 weeks and how “transparent they will be”. 5 weeks pass, nothing. So I reach out, next day response is “oh they’ve been back order d until late November”. Which would put the date 10-11 weeks after my order. Guess it was a good thing I asked because I think they just figured out they didn’t PLACE my order, how ironic their new estimate was 5 weeks out. Will be taking my business elsewhere from now on if they can’t even communicate out important info like “your clubs will be delayed by double!” Another shady business with poor customer service and trust problems. Just what we need. My advice, stay away from them
Rob Kim
September 15, 2025
Poor experience
Poor experience. Purchased a LAB putter recently and when it arrived was in horrible shape (huge dent in the face making it unplayable). 2nd Swing issued a return label and after a couple weeks they dinged me for 20% restock fee and $15 for the shipping label. I called them up and reconfirmed that they shipped me a damaged club. They ended up crediting the 20% restock fee and I was fed up and just told them forget about the $15 shipping fee. Not a great experience for a crappy product.
Bob Pritchard
August 30, 2025
Worst experience ever
Worst experience ever. Ordered a putter that took 10 days to arrive. When I decided to return it they charged me 20 percent restocking fee. Luckily I took pictures of club so they agreed to refund restocking fee. It has been 8 days still waiting for refund. Never Again.
for your order
August 19, 2025
2nd Swing Golf is Great!
I ordered a set of irons from 2nd Swing Golf. Competitive price. Free shipping. There was a problem with the irons. I worked with their customer service and they were wonderful. I’ll buy again from them and recommend others do as well.
Jason Glover
August 16, 2025
Incredible Online Support
Incredible Online Support. Had a real long, great and productive conversation (it was only long because I kept going) with Brian W. out of the Minnetonka location, I believe.Great response time, and thorough answers.
Heidi Christensen
August 16, 2025
Excellent customer service
This company is awesome! When I received my first order (in 3 business days), the club arrived broken, which was a huge disappointment. However, the customer service rep I spoke with, Tyler, was quick to locate another club for me with the exact specifications and rating and shipped it to my home in two days. Will definitely use again.
Tyler Kinsey
June 21, 2025
Driver Fitting
I called in and spoke with Brent over the phone. He was extremely helpful & knowledgeable. In less then 20 minutes Brent found me an ideal driver in my price range and skill level. The entire process was easy, can't wait to use my new club!
David Taylor
April 29, 2025
I just purchased a set of Ping G440 irons.
I was able to trade in some old clubs and reduce the price of a new set of Ping G440 irons and fairway woods. I already had my fitting paper work. Thanks to Rob T. for assisting me in the building of my new set.
MICHAEL ATKINSON
April 11, 2025
Great staff and choice of equipment
Attended 2nd Swing in Scottsdale. All staff were very helpful, able to try any clubs out in the bays, no time limits. Ended up part exchanging old wedge and buying new driver and wedge. Rob T at the till was very helpful. Great place to buy clubs.
c bart
January 23, 2025
Excellent customer service experience with 2nd Swing.
Ordered a club thru 2nd Swing, thru no fault of theirs, an OEM sent a club with the wrong putter grip. i called 2nd swing, within a day the OEM had alread shipped the new club with the correct grip.i had an excellent customer service experience with 2nd Swing.
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