Auto Accessories Garage Reviews

Ordered husky floor mats for my 2018 equinox on December 9th and still nothing by December 22nd. I'd ordered them three weeks prior hoping to have them for Christmas, so I called to cancel. When I asked to get my money back, they said it would take just two days. It's been four days now and still no refund. This company is a joke. Go to Amazon instead where they actually have stock on hand and you'll save money. They charge your card before even shipping, which is backwards. Save yourself the headache and shop elsewhere.

I ordered a Covercraft Bra on 9/12 and it was supposed to ship between the 20th and 24th. On the 26th I called for a status check. They said they'd contact the manufacturer and get back to me. On the 27th I asked again and got the exact same answer. I told them I was cancelling and somehow they still said they'd contact the manufacturer.

This business is a total scam with products that are basically worthless. You'd honestly be better off building something yourself from cardboard boxes. The box it ships in costs more than whatever garbage is inside it.

I'd give this company a zero if I could. The customer service people are dishonest and sketchy. They lied about shipping time and what their return policy actually is. Plus they load their own website with tons of fake positive reviews that are really just their own staff pretending to be customers. Check the independent review sites to see the truth about how bad these guys really are.

I bought a tonneau cover for $1,371.24 and ten days later the order status still said we're preparing it. When I called to check on it, the customer service rep was unprofessional. He kept interrupting me saying we're not stealing your money or anything, talking over everything I said. I finally had to tell him to let me speak. That made me so frustrated I cancelled. I immediately ordered the same thing from another company who promised delivery in five business days. This rep could have fixed the situation, but instead he made it worse.

Ordered vent shades in early August and didn't receive them until September 22nd. They gave me zero communication the whole time until about September 18th when they mentioned it had supposedly shipped. I tried to chat with them online and they just cut me off saying the issue was resolved and asking if I wanted to start another chat. Unless you're willing to wait two months with complete radio silence, don't order from this place.

This company doesn't live up to their guarantees. I bought a dash cover for my son's new car. It arrived on time but didn't fit right. I asked for a refund and they told me I'd have to pay to ship it back unless I provided pictures. I sent photos showing it didn't fit and they responded saying I'd owe $25 for return shipping plus about $7 for restocking. They want roughly $32 to take back a $49 item that simply didn't fit properly. We ended up buying from another company and their cover works perfectly. This place talks a big game about guaranteed fit and easy returns but doesn't follow through. Be careful before you buy from them.

Purchased a dash mat and was told it would ship out within 7 to 10 days. Nothing happened. I called twice and got two different explanations for why they couldn't send it. They said they had to email the warehouse and let me wait up to two business days for a reply. Five days passed with zero response. I submitted a direct question asking what was happening and finally heard back that my order should ship in two more weeks. This is ridiculous. I'm calling my credit card company to reverse the charge. There are other companies selling the same stuff with much better service. I don't recommend ordering from these people. They claim to be owned by a major retailer which should mean better operations, but a friend who works there for over 30 years told me they have serious internal issues and tons of unhappy customers. Don't waste your hard earned money here.

Purchased an item that was supposed to ship in 3 to 5 days. Instead, I got an email saying they couldn't deliver it for up to 60 days. I requested a refund, but that process takes another 6 to 7 business days.

Watch out for this auto repair shop that uses cars parked outside to make it look like they're super busy. It's a trick to get people through the door so they can overcharge you. Repair work runs 60 to 70 percent higher than it should, and any parts or accessories get marked up by 350 to 450 percent. Go in at your own risk.