BannersOnTheCheap specializes in custom vinyl banners with various material options for indoor and outdoor use. This page aggregates verified shopper ratings and reviews to help you understand what customers actually experience when ordering from this banner printer.
BannersOnTheCheap Reviews
2.9
17 reviews
What Shoppers Say About BannersOnTheCheap
Created with AI, based on recent reviews
BannersOnTheCheap has a deeply divided customer base, rated 2.9 out of 5 by 17 shoppers. Satisfied customers praise the quality of finished banners, noting excellent photo clarity, premium-looking materials, and fast shipping. They also appreciate the user-friendly website and variety of vinyl options for different weather conditions. However, a significant portion of reviewers report serious problems: quality control failures including distorted or pixelated output despite high-resolution files, unresponsive customer service with unhelpful attitudes, refunds that do not process, and shipping failures through third-party carriers that caused customers to miss important events. Long-time customers report a noticeable decline in service quality over time.
The core issue appears to be inconsistency. Some orders arrive as advertised with excellent results, while others suffer from production errors, poor problem resolution, and logistics failures. Reviewers express frustration that the company dismisses complaints and blames customers for issues. The shipping problems are particularly damaging when banners are time-sensitive, such as for school events or vendor shows. Prospective buyers should be aware of the polarized experience and may want to clarify production standards and shipping methods before ordering.
Customer Reviews (17)
Sorted by: Most recentDavid R.May 27, 2024
Banners Are Good But Shipping Costs Are Too High. I've ordered many times over the years and never gotten a bad banner. Quality is solid and prices are fair. The problem is what they charge for shipping. They're doubling what it actually costs to ship, and I know because I ship stuff for my business all the time. Wish they'd be more honest about that.
Patricia L.Apr 9, 2024
Watch Out Before Ordering. They messed up getting my order into production on time even though I called multiple times and did everything they told me to do. When they finally realized their mistake, they refused to pay for rush shipping so I could still make my event deadline, even though it would've been fast enough. Instead I had to pay triple to get it printed locally same-day and they tried charging me a cancellation fee for their own error. Really frustrated with how they handled this.
Rachel T.Feb 28, 2024
Really Disappointed With Recent Order. I've been a loyal customer for years, but something's changed. My latest banner turned out pretty rough honestly. The image got all pixelated in spots, which shouldn't happen since I used the exact same logo on both the front and back. One side came out clear while the other looks awful. I tried white text on the pixelated side but yellow text on the other side looks perfect. Spent over $120 and it's basically unusable. Won't be coming back. A friend had the same problem recently too, so it's not just me.
Brian T.Aug 8, 2023
Serious Problems With My Order. The banner came in with a crooked print and the seams were sewn off. When I asked about a replacement, they lied and said they'd send one but never did. Really dishonest way to do business.
Christine D.Nov 3, 2022
Great Quality and Fast Delivery. I ordered two vinyl banners with brass grommets just before Halloween. They arrived well before the holiday with excellent packing. The material is really nice and will hold up for years. Pricing was competitive too. I've got some events coming up in spring and I'll definitely be ordering from them again.
Anthony R.Jul 5, 2022
Fast Delivery and Quality Work. I've ordered three times and every order got to me way faster than they said it would. The banners look great. One tip I'd give to others is make sure your design color profile matches what they use for printing.
BannersOnTheCheap Review FAQ
Why does BannersOnTheCheap have such mixed ratings?
The 17 reviews on RetailCoupons.com show a stark split: half of shoppers rate the company 5 stars and praise banner quality and shipping speed, while half rate it 1 star and report quality control problems, unresponsive customer service, and shipping failures. This suggests inconsistent execution rather than a uniformly good or bad experience.
What do satisfied customers praise most?
Five-star reviewers consistently highlight excellent photo quality in the final banners, premium-looking materials, fast shipping, and an intuitive website with useful vinyl options. One shopper noted the site's different material choices are valuable for customers in harsh climates.
What are the most common complaints?
One-star reviews report distorted or pixelated banners despite submitting high-resolution files and approving proofs, customer service that blames customers for problems, refunds that do not process as promised, and shipping failures through third-party carriers that caused customers to miss time-sensitive events like school activities.
Do shoppers recommend BannersOnTheCheap?
Recommendations are conditional. Satisfied customers say they will return and recommend the company. Dissatisfied customers explicitly warn others to shop elsewhere. Long-time customers note that service quality has declined over time, suggesting the company's reliability may be deteriorating.
How can I write a review of BannersOnTheCheap?
You can submit a review on this page if you have purchased from bannersonthecheap.com. Include specific details about your order quality, shipping experience, and customer service interactions to help other shoppers make informed decisions. Honest feedback about both strengths and problems is most helpful.