Baskits offers a selection of gift baskets for holidays, special occasions, and life events. This RetailCoupons.com review page aggregates shopper ratings and feedback to help you understand what customers experience when ordering from the site, including insights on international ordering, customer service responsiveness, and product quality.
Baskits Reviews
2.6
5 reviews
What Shoppers Say About Baskits
Created with AI, based on recent reviews
Baskits receives polarized reviews, with shoppers divided between strong satisfaction and significant frustration. Positive reviewers praise the site's user-friendly design, high-quality gift baskets, reliable delivery, and helpful customer service. Those satisfied with international orders highlight smooth transactions and on-time arrivals. However, negative reviewers report serious issues including unexpected fees (currency conversion and foreign transaction charges), persistent unwanted marketing emails despite multiple unsubscribe attempts, and checkout problems that prevent international orders from completing. Payment and email management appear to be the primary pain points deterring some customers.
The store sells curated gift baskets for various occasions, with reviewers noting attractive designs and quality contents. A notable divide exists between those ordering from outside the US, with some praising international service and others encountering billing address and fee-related obstacles. The high proportion of one-star ratings suggests these technical and customer service issues are serious enough to drive away customers, while five-star reviewers indicate that when the experience goes smoothly, customers feel the quality justifies the premium pricing.
Customer Reviews (5)
Sorted by: Most recentRobert K.Mar 13, 2026
Ordered a basket from out of state using a non-US credit card and got hit with surprise charges. They added currency conversion fees AND a foreign transaction charge on top of that. Called the company and got nowhere, they basically said it wasn't their problem. This is a scam. Stay far away.
Linda F.Jan 26, 2026
Made a purchase before the holidays and now I'm getting bombarded with marketing emails nonstop. I unsubscribed multiple times, reported it as spam, and even got customer service to promise the emails would stop. Nope, they keep coming. Skip this place unless you enjoy a stuffed inbox.
Patricia W.Jul 5, 2025
I've placed several orders from outside the US to send to family in Ontario and every single time has been wonderful. The site is super user-friendly and they've got tons of gorgeous, well-made gift options for any occasion. Ordering is smooth and straightforward, and I never worry about my gifts arriving late because they always show up exactly when promised. My family and friends have been thrilled every time, raving about how beautiful and carefully put together everything is. If you want quality gifts and a company you can count on, this is your place.
Marcus T.Dec 19, 2022
Terrible experience. I'm outside the US and tried to send a gift to some friends in Canada, but the site wouldn't let me use my billing address. It's 2024 and they still can't handle international orders properly. Not worth my time or money, gonna look elsewhere.
Jennifer M.Jul 22, 2020
Costs a bit more than some other basket websites out there, but honestly you get what you pay for. Their team was really helpful and easy to work with. My order showed up right on schedule. I grabbed a baby basket as a gift and everyone I gave it to absolutely loved it. The quality of everything inside was fantastic.
Baskits Review FAQ
How is Baskits rated on RetailCoupons.com?
Baskits is rated 2.6 out of 5 based on 5 recent customer reviews. The ratings are highly polarized, with 60 percent one-star reviews and 40 percent five-star reviews, and no middle-ground ratings.
What do satisfied customers praise about Baskits?
Positive reviewers consistently mention the user-friendly website design, attractive and well-made gift baskets with quality contents, reliable on-time delivery, and helpful customer service. Customers ordering from outside the US report smooth international ordering experiences when transactions complete successfully.
What are the main complaints about Baskits?
The most common issues involve unexpected fees on international orders (currency conversion and foreign transaction charges), unresponsive email unsubscribe requests leading to continued marketing emails even after multiple attempts to opt out, and checkout problems that prevent international customers from completing purchases due to billing address restrictions.
Do shoppers recommend ordering from Baskits?
Reviews are divided. Five-star reviewers strongly recommend Baskits and indicate they place repeat orders, while one-star reviewers explicitly advise avoiding the site due to fees, email issues, and international ordering problems. Your experience may depend heavily on your location and payment method.
How can I write a review of Baskits on RetailCoupons.com?
After making a purchase from Baskits, you can share your experience on RetailCoupons.com by visiting the store page and submitting a rating and review. Honest feedback about delivery, product quality, customer service, and any fees or issues you encountered helps other shoppers make informed decisions.