BevMo is a beverage and alcohol retailer offering wine, beer, spirits, and related products both in-store and through delivery. This page aggregates shopper ratings and reviews for BevMo to help you understand what customers experience when shopping there.
BevMo! Reviews
2.8
4 reviews
What Shoppers Say About BevMo!
Created with AI, based on recent reviews
BevMo shoppers are divided in their experiences. Positive reviewers praise the store's product selection, competitive pricing on wine and clearance items, membership benefits (such as steep discounts on bulk purchases), and helpful staff. These customers appreciate the locations' convenience and value proposition.
Negative reviews cite serious concerns: allegations of discriminatory treatment during ID verification at checkout, and poor delivery service with unresponsive customer support. Customers report delivery drivers failing to verify orders and support staff unwilling to resolve issues, creating frustration with the third-party ordering experience.
Customer Reviews (4)
Sorted by: Most recentSophie M.Feb 4, 2026
Great selection of products! Their deals are really good and I appreciate how close they are to my place.
Robert H.Oct 28, 2025
I'm a member at BevMo and really like shopping there. Their clearance wine deals at five cents are fantastic, plus when you grab six bottles you get an extra ten percent off. The final price ends up being way less than half of what's already a fair starting price. Staff has been super helpful every time I've gone in, and walking through the store to check everything out is actually enjoyable.
Marcus T.Aug 6, 2024
Had an awful experience that I won't forget. I handed my ID to the cashier when they asked for it, but then they wanted me to scan it too, claiming it was store policy. Here's the thing though - I watched the three people in front of me get through without being asked to do any of that. All of them were white. When I brought this up to the employee, he called for a manager. I didn't feel like sticking around, so I left without buying anything and decided I'm done with this place. Later that day I tried calling the store to talk to someone about what happened. The guy I'd spoken to claimed he was a store manager, said he'd get the actual manager, and then that person just hung up on me. Between the selective treatment and how the staff handled my complaint, I've got zero interest in coming back. It's disappointing to see a business operate like this in 2024.
Kevin R.Mar 17, 2023
Ordered through a delivery app and the restaurant said it was BevMo's responsibility for the refund. The driver just dumped my order off and took off without even checking if it was right. When I reached out to customer support, they basically told me to deal with it myself and kept ending the call. Skip this place entirely if you're thinking about ordering - it's not worth the headache.
BevMo! Review FAQ
What is BevMo's overall rating?
BevMo is rated 2.8 out of 5 based on 4 customer reviews on RetailCoupons.com. The rating reflects a mixed customer base, with equal proportions of one-star and five-star reviews, plus some four-star ratings.
What do shoppers like most about BevMo?
Reviewers consistently mention strong product selection, competitive deals on wine and clearance items, valuable membership discounts (including bulk purchase incentives), and knowledgeable, friendly staff. Customers also appreciate store locations that are conveniently situated near their homes.
What complaints do customers raise?
Negative reviews report two main issues: allegations of inconsistent or discriminatory treatment during ID verification processes at checkout, and problems with delivery orders including unverified shipments and unresponsive customer support when issues arise.
Do shoppers recommend BevMo?
Recommendations are split. In-store shoppers who experience good service and pricing endorse the retailer. However, customers who have had negative interactions regarding ID verification or delivery service issues do not recommend the store.
How can I write a review for BevMo?
You can submit a review on RetailCoupons.com by visiting the BevMo store page and clicking the review submission option. Share details about your shopping experience, including what went well or areas where the store fell short, to help other shoppers make informed decisions.