Boomboomnaturals sells natural personal care and beauty products. This page aggregates customer ratings and reviews to help you decide whether to shop there. Read what other buyers experienced with shipping, returns, customer service, and product quality.
Boomboomnaturals Reviews
What Shoppers Say About Boomboomnaturals
Boomboomnaturals has received uniformly negative feedback from shoppers, with a 1.0 rating based on 3 reviews. The primary complaints center on poor customer service, including unresponsive support channels, unclear communication about order status, and shipping delays. Shoppers report orders taking over a month to arrive or never arriving at all, with difficulty getting refunds or receiving explanations for delays. Additionally, the company's return policy is criticized as overly restrictive, prohibiting returns of opened products even when purchased as samples to try different scents, leaving customers without recourse if a product does not meet their expectations.
No positive aspects of the shopping experience were mentioned in available reviews. Shoppers consistently recommend avoiding this retailer and suggest looking elsewhere for similar products from companies with more responsive customer service and reasonable return policies.
Customer Reviews (3)
Sorted by: Most recentReally disappointed with how this company handles returns. Ordered a variety pack with three different scents to sample them. One of them smelled terrible, so I figured I'd just exchange it for something else. Turns out you can't return anything once you've opened it, which is ridiculous for a product you're supposed to actually try. And good luck contacting them about it since there's nowhere on their website to get in touch with customer service. Avoid this place.
The shipping speed here is unacceptable. I waited forever to get my order, and when it finally showed up, I was already frustrated. Combined with their lack of support when you have issues, I won't be ordering from them again. Look for a company that actually cares about their customers.
Don't waste your money with this company. I placed an order more than a month ago and it never arrived. The item was supposedly out of stock, but instead of letting me know or sending a refund, they've just ignored me. I've reached out through email repeatedly (there's no phone line to call), sent messages on their social media, and written over 8 emails in the past month. Nothing. No response, no refund, no resolution. They won't budge on giving my money back. If you value your time and money, shop elsewhere.