buffalowildwings.com Reviews
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1.6 / 5
Average user rating
522
Total reviews
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buffalowildwings.com Reviews
Read real experiences from customers of buffalowildwings.com.
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Rex Goist
February 3, 2026
The wings where way over cooked i…
The wings where way over cooked i couldn't even xhew half of them! So glad i ordered the 30piece! They sucked and the server could have cared less.everybody go to the lube!
Chris Jones
January 27, 2026
Poor customer service
I have sent 6 emails to their support email regarding issues with my rewards not being issued. Still have not received a response in 2 weeks. Very frustrated that they are not responding back.
Stephen Scrivner
January 27, 2026
It's Okay...
Listen, I love going here for a football game, or something.. But the food here is a bit subpar.First of all, the wings are pretty much always overcooked. Dry, dry, dry. If you're on team boneless, then this shouldn't be a problem. The fries are skinny, and a bit hard too.On the bright side, nothing comes missing, sometimes they'll give you extra wings or something like that, and the drinks are always crisp.Waterford Twp., Michigan
Brenda Burke
January 20, 2026
Re training
Establishment was not crowed at all the waitresses had two tables. She did not greet us nor statw that someone will be with us. I proceeded to ask her if we can order and she states that she is not the waitress for takeout, she walked away from me I ask to speak with manager I don't know why I asked for her she was no better she did not acknowledge at all and she was in plan site eating. However once other ppl came in the waitress that would not help and the mgt. I am a black woman, and I notice everyone walking in was Caucasian. I did not feel like I was supposed to be at that location. I love buffalo wild wings me and my significate other.I think re training would help. 2109 W Roosevelt BLVD F Monroe, NC 28110 Thank you for your time
Natasha Galardi
January 19, 2026
The location at Dolphin Mall has the…
The location at Dolphin Mall has the worst service that I have ever encountered. This was my second time there and you think things would have changed- Nope. The food is expensive and terrible. The nachos so damn dry that it's like eating a bone. They had no Pepsi, so I had to go outside to buy a soda. The food took forever and they gave my son spicy chicken when we did not order it. I was overcharged for the sodas that I never received. Not a manager onsite to even talk to- the waitress all stressed out. The worst place ever. The only thing good is never going back.
Isaiac Estrada
January 11, 2026
Waste of Money
Decatur, AL - Bone-in wings were over cooked, and it turned out hard to chew. I ordered chipotle dry seasoning, and they tasted exactly like plain wings, no flavor at all. I also ordered the Thai curry tenders wings, and they tasted like someone poured a pound of salt on them. The manager said he wouldn't do anything to fix it since I DoorDash them but if I had dined in at the restaurant then he would. Manager needs some retraining or fired for no regard to customer service.
Jimmy
January 7, 2026
DRY & OVERDONE
Seldom write reviews. A wing aficionado - have home wings at least once a week. The most overdone wings ever. Dry, dry, dry, even with sauce. Terrible at best. Never again Wild Wings - never again.
Sandra
January 2, 2026
Good food
Good food, good service
Eric Ray
December 29, 2025
Hello Neighbors of The Surrounding…
Hello Neighbors of The Surrounding Porters Neck Neighborhood Areas, As Well As, in Wilmington and Surrounding Areas. As A regular customer of Buffalo Wild Wings At Porters Neck, I and my family just wanted to let everyone know that the service we had by our waitress was Excellent, yet the Managers on duty on the evening of Saturday Night, December 27, 2025 were not conducive as Managers for a Restaurant. Our family witnessed the woman Manager there ridicule our waitress in the direct presence of our family. The waitress was crying. This is not what’s a Manager should do to their employees in front of the customers. The other staff members that came out as we called them to speak about this unprofessional incident of this woman manger in front of us as we were finishing our meal, did not listen to our concerns and continued to speak over our conversation to them. They were extremely rude and extremely unprofessional. We will never return this location as they did not respond to our concerns when we called the next afternoon and spoke with the General Manager, Mike Davis out of the Jacksonville BWW restaurant location. He did not offer any restitution to us or any apology. He acted on the phone as if he did not even care. His and the other manger lady (if you want to call her a lady) were extremely arrogant and uncaring. We want you to know that this happened to us and if you patronize this location, you may want to “think twice” before you have an experience like our family did. It was totally uncalled for and disgusting to us of their management behavior and the they treated the waitress there. People are today so disrespectful to there workers and and the paying customers and sometimes they act as if they are gods at times and this needs to be addressed, as as A God Fearing Christian Individual, I know it is a proper thing to do against the perpetration and continuation of EVIL ways. IT STARTS WITH US (The Citizens and Paying Customers) TO PROTECT THE WEAK, INNOCENT AND THOSE THAT CANNOT DEFEND FOR THEMSELVES DUE TO “BULLYING” FEAR and DISRESPECT TO OTHERS !IF ANYONE HAS HIGHER PUSH AND PULL TO SEND THIS FUETHWR TO THE CEO OF THE COMPANY, PLEASE DO SO. “Disrespect At Its Finest”BUFFALO WILD WINGS RESTAURANT Porters Neck Location Wilmington, North Carolina We sincerely hope the people of this area and surrounding areas will take this post with concern and care will “BOYCOTT” The BUFFALO WILD WINGS RESTAURANT LOCATION AT PORTERS NECK for their integrity, unacceptable behavior and unprofessional manner to the public customers by their Management Staff on duty 12/27/2025 evening. Unprofessionalism by the Management on Duty that night and Management Staff there and by our call to the General Manager, MIKE DAVIS, also the next day. LET THEIR BUSINESS LOCATIIN FAIL !No one deserves the actions and conduct they have shown us as customers and to their wait stsff that we witnessed on 12/27/2025. It was disrespectful and humiliating to have witnessed. It’s a very Sad World We Live In To Have To Have Witnessed What We Saw Last Night 12/27/2025 at this Location at Porters Neck and they Deserve No More Patronage, In Our Opinions. No Apologies, Only Disrespect and Distain Towards Our Concern For Their Wait Staff and Our Being A Pago g Customer’s General Concerns. THANK YOU FOR CONSIDERATIONS AND PLEASE FEEL FREE TO SLREAD THE WORD !12/28/2025
Tracy Smith
December 21, 2025
I ordered 10 to go wings and only about…
I ordered 10 to go wings and only about half the wings were coated with sauce. Also ordered tater tots and couldn’t taste the vinegar for the salt and vinegar coating I ordered for them, just salt. This is not my typical experience with them. Using my wings are good and were and I could taste the vinegar on the tots. Hope it goes back to the great service I usually receive. This is for the BWW’s in Bowling Green KY
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