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Join 444+ users reviewing Cabela's. Read verified ratings and real customer experiences on cabelas.com before you order.

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1.3 / 5

Average user rating

444

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for cabelas.com.

Score

1.3

out of 5

Bad

444 Reviews

5

5%

4

2%

3

2%

2

5%

1

86%

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cabelas.com Reviews

Read real experiences from customers of cabelas.com.

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A

Adalbert Red

January 26, 2026

Greed over responsibility

First: don’t buy bows for target at Cabela. Cabela sends stuff for margin and they don’t care what is happening after the sale. Between Cabela and the parent who buys a compound bow that draws 50-70 lbs for a 14-year old with 0 experience in archery, the responsibility falls on the coach. Cabela doesn’t care if that child breaks a muscle or a joint because of their indifference. Shame!

J

Joseph Mccafferty

January 13, 2026

very poor customer service!

very poor customer service!! store manager was horrible to complete a simple task! Columbus, Ohio store. Find elsewise to shop for your wants! horrible customer service at its finest! Gun counter manager is not what they call a manager, he's so uneducated at this position> False advertisement of item, then gun manager wanted to argue, he canceled my order and refunded! Beware consumer's!!! This Columbus, Ohio store is FAKE AS THEY CAN BE!!!! Will never shop there again! I was so kind to contact the Gun department manager for all the WONDERFUL SERVICE!!! He was so pleased to hear the feedback! KEEP UP THE POOR CUSTOMER SERVICE!!

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james woodruff

January 3, 2026

2000 gram hunting boots camo

I purchased the 2000 gram Hunting boots for 180.00 dollars. After one season the rubber ripped on both right and left boot same spot.No refunds or replacement because it was going on the 2nd season of wearing them.

V

victoria marron

December 28, 2025

The worst experience ever

The worst experience ever! We returned a coat that was to be a warm winter coat as per the sales person their name brand coat. costs $150 on sale. We went home and this coat was any thing but warm! We returned the coat 11/20/25 and still have not receive our refund. We have called and emailed several times and they keep saying they are working on it. We told them they got the coat back 11/20/25 at 6:35AM. Still no refund as of 12/28/25.. If you purchase from them you better think twice about their lack of help in getting you money back. As of I, NO way will I ever go back to the store and buy anything...

H

Heather White

December 25, 2025

Botched service and horrific customer service

Our local store serviced our rifle and we did not ask for it. We wanted it sited. The management laughed it off and the associates were unbelievably rude. The various employeeswe dealt with were extremely rude, coming from an owner of various retail stores. I am going to cancel my Cabela’s account and encourage all to do the same. This is a corporate chain that gives no focused service on one customer. We are all just a transaction now. I won’t ever shop them again. Give your money to any other business at this point.

A

Amy

December 20, 2025

I applied in Cabela

I applied in Cabela, La vista and went several interview. Final interview was the DM and HR. Every time I looked with my application always showed in process. I reached out with Cabela's recruiter and said still not reached the decision but got a positive feedback. I waited four weeks and got an email that I didn't get the job. I was disappointed and upset. They should tell me in advance rather than expecting something good. I don't think that company give consideration or value the applicant.

J

jbunyanns.sympatico.ca

December 16, 2025

Would rate negative if possible

Would rate negative if possible. I ordered an air rifle as a Christmas gift for my grandson along with a target set, extra pellets and an extra 10 shot magazine clip. I received a completely different air rifle which will not even accept the magazine I ordered. Contacted Cabela Bass Pro Shop in Dartmouth NS immediately without even taking the rifle out of the box and explained that they sent the wrong rifle as is obvious from the magazine I also ordered. They flat out refused to even consider helping me correct the situation in any way. Just a flat no even though they did not send me any appropriate confirmation or anything I could verify even that the order was correct. Terrible company to deal with I would avoid I now have a rifle which is not what I wanted with a magazine that is useless.

N

NATHANIEL Weekley

December 13, 2025

My package arrived in a snow bank at…

My package arrived in a snow bank at the end of my freshly plowed driveway. The item was left at the road approximatley 3/4 of a mile from my house. The package was not in a box just in its original packaging( ok i will eat that one) but not the fact that it was a very expensive crossbow that was a xmas gift for my son which of course he found when he got home(luckily) . But it ruined the xmas surprise. Who leaves a package where the garbage goes????? Just disgusted with the order, who knows if it damaged i refuse to open it the box was wet and slighly damaged but he saw it so i guess theres no going back now.

S

Son of Hans

December 11, 2025

Janky website

Janky website. Can't load product to cart. Infuriating.

D

Den Miller

November 12, 2025

After the web conversion all of my…

After the web conversion all of my orders with Cabelas are gone. This is absolutely insane. I have been a project lead on such system changeovers and it would take very little effort and $ to have transferred orders over to the Basspro web site. Insane!!!!!

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