Channel Master specializes in over-the-air television antennas, rotors, amplifiers, and related OTA reception equipment. This page aggregates shopper ratings and reviews for Channel Master products and service, helping you decide whether to purchase from them.
Channel Master Reviews
3.8
4 reviews
What Shoppers Say About Channel Master
Created with AI, based on recent reviews
Channel Master receives mixed feedback, with 4 shoppers rating the store 3.8 out of 5. Positive reviews highlight the quality and effectiveness of their antenna products, particularly praising impressive packaging and real performance improvements in channel reception. Shoppers report that products like the FLATenna 35 deliver noticeable results at competitive prices. However, one long-time customer expressed disappointment with a newer product line, Stream+, noting it does not perform well for rural over-the-air TV viewers, which contrasts with the brand's historically reliable antenna and OTA equipment offerings.
The store appears to reach out to customers requesting reviews, which some shoppers have noted. While the majority of feedback is positive regarding antenna functionality and value, the single one-star review suggests potential quality control issues with certain newer product categories, particularly for specific use cases like rural OTA reception.
Customer Reviews (4)
Sorted by: Most recentMichael T.Nov 22, 2024
Five Stars, Though Reluctantly Channel Master reached out asking me to leave a review on this recent purchase, which is actually the second time they've done this. Did they remove my original feedback already? That one was pretty similar to what I'm about to say. The packaging really stood out to me - this small-looking FM antenna arrived incredibly well protected and secure. I'm located about 35 miles north of New York City, and when I tested it indoors, the performance was outstanding. I'm getting fantastic reception on all my stations now, way better than before it arrived. I'm excited to see what happens once I mount it outside. Here's where things get frustrating though - while the antenna itself is genuinely a 5-star product, the customer service experience deserves more like 2 stars. It's disappointing that their customer support falls short so often, especially when you see this kind of mediocrity happening everywhere in big business today. If you can look past their service issues, you're getting a really solid FM antenna. They also mention making this antenna in the USA, which is a nice plus.
James H.Sep 20, 2023
Question About Equipment Rental Hi there, I had a question and was hoping someone might be able to help me out. I'm interested in knowing whether renting this particular equipment would allow simultaneous pumping and reverse pumping capabilities at the same time. Thanks for your help!
Sarah K.Jan 12, 2022
Ordered the FLATenna 35 for Ten Bucks and It Really Works I grabbed the FLATenna 35 for just ten dollars and honestly, it's fantastic. I can say this with total confidence because I wasn't picking up all the OTA channels I should have been getting before. Once I put this antenna up, the number of channels I could access jumped significantly. Is it flawless? Not really, but in my opinion it comes pretty darn close! Give it a shot and see if you become a believer too.
Robert M.Apr 20, 2019
Stream+ Won't Work Right for Rural Over the Air TV Buyers I've been buying from Channel Master for decades and have always recommended their stuff to everyone. When it comes to OTA television products and accessories, they've been my go-to brand the whole time. Their antennas, rotors, amps, tuners, and DVR equipment have never let me down in 40 years, and I've never had problems with their customer support either. This complaint is specifically about one product - the Stream+ DVR. I'm confused why they're marketing this as a cord-cutting OTA DVR when most of the features you want won't even function without an internet connection. Plus, when you do have constant internet access, the Google Guide software only pulls program data for a single market. If you live in a rural area like me and use a rotor to pick up shows from multiple markets, you're completely out of luck. The issues stem from Google Guide and the outdated Android operating system running on it. Channel Master acknowledges these problems exist but refuses to own them. When you have trouble, they tell you to take it up with Google. Apparently Google couldn't care less about a product designed for their streaming platform. I purchased the Stream+ back in November as a gift for my elderly mother and sister and have regretted it ever since.
Channel Master Review FAQ
How is Channel Master's rating calculated?
Channel Master is rated 3.8 out of 5 based on 4 customer reviews on RetailCoupons.com. The rating reflects the average of all submitted reviews, with roughly half of shoppers giving five stars and the remaining feedback split between four-star and one-star ratings.
What do shoppers praise most about Channel Master?
Customers consistently highlight the quality and effectiveness of Channel Master antennas, noting impressive packaging and real improvements in OTA channel reception. The FLATenna 35 receives specific praise for delivering strong performance at an affordable price point.
Are there any common complaints about Channel Master?
One long-time customer reported that the Stream+ product line does not perform adequately for rural over-the-air television reception, which is unusual given the brand's strong historical reputation for OTA equipment reliability.
Do shoppers recommend buying from Channel Master?
Most reviewers recommend Channel Master's antenna products based on performance and value. However, potential buyers in rural areas should research the Stream+ line separately before purchasing, given the noted compatibility concerns.
How can I leave a Channel Master review?
To submit your own review, purchase from Channel Master and return to this page to share your experience. Honest feedback helps other shoppers make informed decisions.