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4.8 / 5
Average user rating
7445
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for citypass.com.
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Read real experiences from customers of citypass.com.
Brands may not incentivize or pay to hide reviews.
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Jen Spoeri
April 5, 2026
The customer service provided was exceptional.
Rafael Castro
April 5, 2026
That was the second time that I used CityPASS and was perfect in both
Dénes Dulka
April 5, 2026
Highly recommend to purchase CityPASS if you are visiting New York City, we had a wonderful experience and saved a significant amount with this pass.
Tyler White
April 5, 2026
Citypass was easy to use and was a great deal
Kevin Robins
April 5, 2026
We visited NYC for Spring Break. I had never been either have my kids. We were able to pack so much fun into a short amount of time bc of the versatility of the CityPass. We did Statue Of Liberty, 9/11 museum, traveled to top of Rockefeller center and Empire State Building. We saved so much money for us 4 I’d recommend it to anyone and when I return I will do it again.
Jennifer Bruce
April 5, 2026
Buying the CityPASS was the absolute best choice for a trip to NYC! For such a low price we were able to visit 5 amazing sites. Booking through the app was a breeze. I will use this service when I visit other cities on this app.
Alejandro Ruíz
April 5, 2026
The fact that I can reschedule some attractions in the app. The reminders are also very useful
Janet
April 4, 2026
The price of the CITYPASS was fair and we loved the choices we made! The Japanese garden was exceptional. The boat ride along the river walk was fun and the boat captain was very knowledgeable. The Alamo was interesting and historical which we loved and the Botanical Gardens were ok! We left early from there because of the heat!Thank you!
Chris
April 4, 2026
Easy to use, tickets were easily accessible and the price was great!
Michael Queri
April 4, 2026
Great price. Easy app to navigate. Everything was smooth and easy to use.
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