Coffee Beanery sells specialty coffee beans, coffee equipment like Bialetti espresso makers, and gift baskets. This page features shopper ratings and reviews to help you decide whether to buy from them. Read what customers say about product quality, shipping, and customer service.
Coffee Beanery Reviews
3.0
4 reviews
What Shoppers Say About Coffee Beanery
Created with AI, based on recent reviews
Coffee Beanery receives polarized feedback, with shoppers split evenly between five-star and one-star ratings. Positive reviewers praise the quality and freshness of the coffee beans, reliable delivery timelines, attractive packaging, and responsive customer service. They appreciate the straightforward ordering process and note that products arrive as described. However, negative experiences center on shipping and customer service issues: one shopper reported a package marked as delivered to the wrong address with UPS and Coffee Beanery unable to help resolve the claim, while another faced difficulty canceling duplicate orders and was charged separate shipping fees despite consolidated delivery.
The store appears to excel at product quality and initial customer interactions but struggles with post-purchase logistics and order management problems. Shoppers who received their orders without issues report satisfaction with the coffee itself and the shopping experience, but those encountering shipping or cancellation challenges found the company inflexible in resolving disputes.
Customer Reviews (4)
Sorted by: Most recentMarcus R.Dec 2, 2025
Just grabbed their Specialty Coffee Gift Basket and I'm really impressed. The order came in right when they said it would, and everything was packaged nicely. The beans tasted fresh and had amazing flavor, which is exactly what the product description promised. The whole checkout and ordering thing was easy to navigate too. Definitely planning to buy from them again!
David M.Aug 16, 2023
I ordered multiple bags of coffee and had them shipped out through UPS. When I checked on where my package was since it hadn't arrived, the tracking showed it was already delivered with a photo. But that picture wasn't of my place at all. I filed a claim with UPS and they basically said sorry, their system shows it was delivered so that's that. I let Coffee Beanery know what happened and they didn't really help either, just said UPS marked it as delivered so there's not much they could do. Really disappointed with how this was handled. They should consider switching to a different shipping carrier because UPS has not been reliable in my experience. I won't be ordering from them again.
Jennifer T.Mar 23, 2022
A system error caused me to accidentally place two orders when I only wanted one. I contacted them right away to cancel, but they wouldn't budge on canceling either order. They did offer me a 20% discount on one as a consolation, which was something at least. Then I got charged two separate shipping fees even though everything arrived in a single box. When I asked them to refund one of the $8 shipping charges, they refused again saying it was their policy with no exceptions. After I said I wouldn't shop with them anymore, they finally offered me an $8 store credit. The whole thing left me feeling ripped off and frustrated.
Sarah K.Oct 27, 2020
I ordered several Bialetti items from Coffee Beanery: the Moka Express Espresso Maker in 2 cup size, a Mini Express 1 cup model, an Induction Plate, and the Tazzine Moka Cups and Saucers set. Their customer service team was fantastic to work with. They were quick, efficient, and really professional throughout the whole process. I really appreciate how hard they worked to get my order delivered before my deadline. These coffee accessories are such quality items and I'm so excited to give them as gifts to someone who will truly treasure them. I'm really grateful that Coffee Beanery makes it easy for people like me to access these kinds of specialty products online. Your business is doing great work and I hope you keep thriving. Thanks so much for everything!
Coffee Beanery Review FAQ
What is Coffee Beanery's average rating?
Coffee Beanery is rated 3.0 out of 5 based on 4 customer reviews on RetailCoupons.com. The ratings are split evenly between five-star and one-star reviews, indicating mixed customer experiences.
What do shoppers praise about Coffee Beanery?
Customers consistently highlight the freshness and quality of the coffee beans and the flavor they deliver. Shoppers also appreciate prompt delivery, secure packaging, easy checkout and navigation, and professional customer service interactions.
What complaints do shoppers mention?
Negative reviews center on shipping problems, including packages marked as delivered to wrong addresses with difficulty obtaining resolution, and challenges with order management such as refusal to cancel duplicate orders. One customer also noted being charged multiple shipping fees when items arrived together.
Do shoppers recommend Coffee Beanery?
Recommendations are divided. Those who received their orders without shipping issues express intent to return and recommend the store based on product quality. However, shoppers who experienced shipping or customer service failures with order cancellations report frustration and limited willingness to repurchase.
How can I write a review of Coffee Beanery?
To share your experience with Coffee Beanery on RetailCoupons.com, visit their store page and submit a rating and review. Include details about product quality, shipping experience, customer service responsiveness, and whether the items met your expectations. Honest feedback helps other shoppers make informed decisions.